Darntoothysam.Com

Sent in a Camera for a Simple repair, even called them to verify that the part was in and the repair would be conducted in a Timely manner. Spoke to the Owner who informed me that my repair would be sent out to another location but not to worry for he had verified that the part needed was in and the repair would be completed and shipped in about one week. This was as of Feb 3rd. Nothing yet. No response to multiple phone calls, messages. Etc. I will NEVER recommend or send anything else to them.

I sent in my Panasonic camera for a screen replacement which took some time apparently the part was not ordered due to the oversight of the work order. After a few e-mails and phone calls it was confirmed that the part was ordered and the camera would be fixed. It was a considerable wait time and after reading all the "scam" reviews I was getting concerned being an out of country order, I am in Canada. So I sent a final e-mail thinking that the camera was gone due to the long wait but was assured that the camera was fixed and sent. Three days later I recieved it in the mail in working condition, fixed but with a couple of small scratches on the new screen. If you are not in a hurry for your camera and are willing to wait the price of repair could not be beat and I can attest that the site is no a scam... not in my case.

Phil
Grande Prairie, Alberta

I sent my Canon SD790 IS in for a lens cap/shutter flap repair. I was told that the repair would be done quickly and it would be shipped out promptly. Unfortunately, a mistake was made and my camera was lost. However, the owner of the site kept open communication, apologized, and pledged to replace my camera. I have just received the replacement in the mail. It was very securely wrapped in bubble wrap and shipping peanuts. I've put it through a few basic tests and all seems to be working well. I am totally satisfied with the outcome, though I would of course liked to have my original camera back. I do not feel I was scammed. Mistakes happen, but in this case, it was handled politely and professionally--and I really appreciate that!

It did take several weeks for my Nikon D40 to be repaired. Thomas's online repair status did indicate that they had received my camera and that is was awaiting repair. I realize Thomas runs a very small repair shop (now out of his home) and is overwhelmed with phone calls. I was able to get feedback from Thomas after posting to his Facebook page. The camera came back repaired (unfortunately there was a problem with some of the screws, they had to be drilled out). When I got the camera back, some of the screws were missing). The camera works great though and I am relieved. Thank you Thomas. If you have any extra screws for the back of the camera around the LCD, I would appreciate it. I need 1 for the back and 1 for the bottom. Order #9589. Thank you Thomas.
Oh Thomas, a suggestion, it would be great if you could hire a high school kid to help you with email responses or another way of updating the website on status of expected repair date. (Just a thought):-) Karen

If your looking to get a part for your camera tomorrow don, t shop here, but if your looking for probably the best price on camera parts around this is it. I purchased an lcd for a sony DCR-SR45 couldn't find it anywhere for less than $120. Here I paid $55 for the lcd block assembly.It took a couple of weeks to get the part. But worth the wait for the price, Just remember the DUDE works out of his house, the internet is worldwide, it might take awhile to process an order. They are legit!

I shipped my Olympus camera to Darntoothysam's company for repair of the LCD screen after finding them on the Internet. After waiting a month I made a couple of phone calls, needing to leave messages. When the calls weren't replied to I e-mailed and was messaged back that the part took longer to get in and he was short of help. I now have my camera and am very happy with the repair. I am also very pleased with the cost of the repair. I would use this company again and recommend them to friends and family. Just be prepared for a wait. I'm guessing that he works out of his home and he probably has a great deal of business due to his repairs and parts being very reasonable cost-wise.

After a month of trying to reach this Thomas Drayton (even got in contact with him at his job at Keller Williams Realty, said he would immediately look into my problem) but never heard back. He even deleted my reviews left on his website, the page that states they do not steal or scam people. Darntoothysam.com is a fraudulent, scamming site. Some people may have gotten lucky with using them, but they do not care about there customers in the SLIGHTEST. He may reply to this post saying I am not a real customer. I have an order ID, and a receipt sent to me by his website. I tried to be a customer, but this is shoddy, shady, business ethics, if he is indeed a real business. He bashes everyone that tries to get resolutions, and I won't have it. Thomas Drayton, thanks for giving the little business owner a bad rap. Please, shut your doors, take down your website, and stop making people fight to get something they paid for. So what you don't have a dam call center, or you don't price gouge the little people. I don't give a dam. At least those price gouging companies follow thru with what they are in business for.

I have requested Paypal to get my money back. I am within the 45 day window, and I am sure I will get it back without problem, since he doe'snt pay attention to his customers, he probly won't even reply.

I'm sorry that I had to give it one star, but it would'nt allow less than at least 1.

I had 2 Canon Powershot SD790IS camera, that had an identical broken part. This part would have been easily replaced even by me. I contacted Canon, they quoted me $175.00 each to replace the broken piece. Almost the cost of the camera! I found darntoothysam through a Google search. I didn't see the part I needed on online so I called and described what I needed. He didn't have 2 of the same part in stock, so he sent me one part and about 3 weeks later I received the other replacement part. It cost me a total of $14 vs $350.00 to repair these two cameras. They are very knowledgeable and extremely fair. I will continue to recommend them and do business with them.