Darntoothysam.Com

I have to say that after reading all the negative reviews about Thomas I was sceptical but after dealing with Thomas I have to admit they were wrong. I notice that most of the squwaking came only a few days after he got an item to work on, need to give the guy a chance... I needed a part for my video camera, it took a little extra time to get it but I did get it he then sent me another part I needed that I broke while installing the first part. You'll save a ton of money going thru Thomas but you need to be patient. He's up front with the time frame and he can't sit at the computer 24/7 to answer emails. Thank you Thomas for all the help. I wish you luck in your business and would also wish that folks be a little more patient otherwise go thru the dealer, pay thru the nose and most likely get the runaround and have to wait just as long if not longer

I needed a replacement shutter button for my Sony Cybershot camera and I knew if I sent it back to Sony, it would cost half as much as the camera, so I looked on line and found this website. They gave me a choice of buying the part for a very low price with instructions included for doing it myself, and another with the part and complete installation package done by them for a very reasonably low price. I opted for the latter to make sure that it was done right. They not only guaranteed their work, but gave a lifetime warranty on the piece because they replaced it with a material that would never break. I had read where many people had replaced this part more than once! Darntoothysam.com techs were quick to respond when I emailed them and the turn around time from my house to them and back was amazing! I will definitely use them again should I encounter any other problems!

I broke my camera several weeks back, and after some searching on the internet, I found www.darntoothysam.com. There was a slight delay in my parts, but they communicated the issue with the parts with me, and within 2 weeks, I had my camera back and fixed!
This same repair would have cost $150 from Canon, but through these guys, it cost me 49.95!
If you don't mind a bit of a wait, you can save a lot of money and have a like new camera!
Highly recommended!

I had a great experience with them. I purchased a replacement LCD screen for a Canon G9. It came brand new, quickly, and has been working perfectly for almost a year know. I had a very positive experience talking with Thomas on the phone, he gave me great advice, and was very honest and helpful. Plus, this is one of the only companies I could find that offers many of these parts and very reasonable repair prices. I wouldn't put much stock in some of the other very dramatic complaints. Thomas is up front that some parts can take longer than expected to come in, and so repairs may be delayed, but he is a small shop, and you won't find a similar repair job for the price. I will definitely continue to do business with him, and would recommend him to friends.

I ordered a part from this place months ago and nothing arrived, yet I was billed the same day I had placed my order. It just says "order received" but I didn't get anything. I have called too many times to count. It's always a recording and it says messages aren't checked which basically tells me not to leave a message. I have sent numerous emails over the months and I can't get a reply.

He took my money and I get nothing for it and that is a SCAM!

I'm sorry all the reviews here are so bad. I had a great experience with this company. The LCD screen on my Panasonic camera was broken. The form on the web site was easy to fill out. I received an email when they received it, i received another email when they repaired it, i received another email when they shipped it back to me. The whole process took 3 weeks, which included shipping time on both ends. I would use this company again.

I needed the shutter release button on my Sony DSC-H2 replaced--the camera was fine other than the broken shutter button, which happens a lot with this model. DarntoothySam acted completely as they said they would -- I shipped the camera out, got it back in about two weeks (Labor Day weekend was in there) and it's good as new! Actually *better*, since the part is now lifetime-warranted aluminum rather than the cheap OEM plastic that broke. Thank you so much for helping us save money and keeping another camera out of the landfill!

I love my canon camera but was getting a 'lens error' (guess it's a common error for my model) and was looking to get it repaired at a reasonable price so I tried DTS (I could have bought a new camera for the price canon was charging for the repair). Since it's an older model camera, I didn't mind waiting for parts so got it repaired and it worked great for a few months. But the first time I used the movie mode, the lens got stuck again. I contacted DTS because of the repair guarantee and they said they would try fixing it again (but they no longer had a supplier for my camera parts so told me it could take a while). I again, didn't mind waiting as it was understandable because of my older model. It was sometimes difficult to get in touch with someone for an update, but when I did get through they were always very pleasant and helpful. It did take longer than I expected, but I eventually did get my camera back in working order and I'm very happy. Thanks, D. S.

Camera repair work requires extreme patience and a delicate hand and darntoothysam.com does great work and you can't beat their prices. Dealt with Thomas concerning a problem with my camera. He is a very nice guy and he obviously works hard and is good at what he does. A+

Customers griping need to understand that small businesses are ran by real people who are passionate about what they do and should be treated with decency. Repairs take time and patient... so as customers you need to be patient with the repair. A rushed job is a bad job. Be kind and you'll be surprised at how nice people are.

I purchased the Sony DSC-H2 shutter button repair part from this seller, because they offered something that no one else did - a metal button instead of plastic, that won't break. While I did receive the part about a month after ordering it, and it meets description perfectly, service is generally slow, and communication is non-existent. I paid $40 for this teeny-tiny little part. When communications are so easy and cheap, I can see no real reason that communications shouldn't be done, and that I shouldn't get some communication at the price paid for my item. The seller makes the excuse that he doesn't have time for communications. Understood, but he cannot expect to get repeat business, or referrals, that way. Communications are a business reality.

I sent in my daughters Sony DSC-T77 camera to have the LCD replaced. I have to say that the order took a little longer to repair than I would have liked but I'm an impatient person and my daughter really wanted her camera fixed to take on a trip. After I confirmed that the camera was received I waited a week and tried calling. Upon hearing his message that he is the only one in the shop to take calls, I waited. A week later I received an email from Thomas updating me that the camera was fixed and would be shipped the next day. I paid for expedited return shipping and my daughter got her camera in time. All is good. In fact, she likes the view from the LCD even better than when we sent it to Sony for the same type of repair under her warranty a year ago. I would recommend this place for anyone.