CycleGear

Awaiting for my front michelin road 6 to be installed on my whee for a triumph speed triple 1200 rs. We will see how it goes as the tech mentioned about possible breaking my TPS & it would 3 to 4 day for installation. I raining this week, so it ok. But man that is slow..

They arrived quicker than expected. I don't know what else to say, because we have not mounted them yet. It may be some time before we have them mounted as the rims need to be refinished and clear coated. Hope that is 50 words..

I ordered 2 tires, rim strips and Tubes. The Shipment was split into 3 separate shipments. Tires came first, 1 tube and both rims strips came a day or so later. The other tube was a week later. I wound up using one of my old tubes so I could finish the project.

Overall a great experience. The store itself carries a variety of items and has a great inventory. I was looking for a new helmet. The employee helping me answered all my questions and took the time with me while I tried on a variety of different helmets. I did find a helmet I liked, but the store did not have the color I wanted, so I ordered it online. It was shipped to my house at no extra cost and it only took three days for it to arrive. I would recommend this store!

I couldn't find the size I wanted nearby so I reached out to cycles gears customer service to help me locate my size. Their response was quick. Once they found my size, they sent me the link to which I quickly ordered the jacket I wanted! It got here a day early and I'm absolutely loving my brand new riding jacket. I'm thankful to cycle gear for helping me with everything and will continue to show my support. Thank you Cycle Gear, Nicholas

I'm very happy with what I received, an "open box" item which was a pair of boots. The discount made these an incredible value the the size was perfect for me. Delivery was fast and overall, I'd do it again.

The staff were very helpful with the Quid tires I was looking for. I had gone to 3 other companys and none of them would help us out. Your company knew exactly what we needed and ordered them right away.

Tires are great. Had to replace the rear tire after a road incident destroyed the first one. Would buy again when these finally wear out. Haven't had them long enough to judge wearing, but surely handle well and give a great sense of confidence even on wet roads. As for delivery, I was notified multiple times that the tire would arrive on Sunday. Finally showed up on Tuesday. Fortunately I was outside when the delivery truck pulled up and handed me a box that was addressed to someone else. Upon checking back at the truck, he found the tire. Not CycleGear's fault.

The shop had a variety of things for me to try on as a new rider. When they didn't have the jacket that I wanted in stock in my size, they shipped it directly to my house (I live nearly two hours away). Initial delivery time said it would arrive at the end of the next week, but I received it within two business days. I would definitely recommend this shop, especially for those who are new and wanting to try on different gear.

When into a local Cyclegear, salesman was helpful and supportive seemed to understand my concerns with purchase of a new hat. Explained the RPM program helped me get the best deal and discounts possible. Placed my order on a Thursday. So the brick and mortar experience was 5 Star. It is the logistics of the order that let me down. RPM sells itself as 2day delivery. The salesman told me they don't deliver on weekend but I still half-expected it to be delivered by the Monday. The tracking system online was buggy and I couldn't tell half the time where my item was on the path to the local store. Finally arrived Wednesday, almost 7 days after ordering the helmet. CG online customer service has given me a $15 credit toward future purchases, when I complained which is fair but I would have much preferred a better logistics delivery experience.

Then I waited for days to get the tire installed and nothing happened. Had to take it to another shop to get the tire installed. I was scheduled to go on a week ride the next day. They probably could use some more experienced help

I was impressed with how well Cycle Gear worked with me to find the exact right jacket I wanted. I had found one that I really liked. It was marked down but not in my size and another one could not be found elsewhere. The salesman worked to find me one that was a newer style of the one I originally wanted.

Stop by my local Cycle Gear to order a new set of tires for my 300 Rally. Tires were on sale so I did not receive my military discount. They did do a second day delivery. I will be back for my next set.

I have been a Cycle Gear customer since they first opened in Boise/Meridian, Idaho. (I was actually a customer before then purchasing in other cities as well) I have dealt almost exclusively with Shawn the entire time. Good guy, fellow rider, always willing to help. That dude has been in that store since pretty close to when it was first opened. Cycle gear should really acknowledge him somehow. Send him on a vacation, send him to MOTOGP something cool. He does a good job, and has been doing it forever!

Shopping for a helmet and they have many to choose from I found just the right one. They measured my head ask how much I wanted to spend ( high end for me) and took me to the right helmet. Easy.
Rich.
Grants Pass, Or

I recently purchased a rear motorcycle tire at a Cycle Gear store. Although they didn't have the size I needed in stock they were able to order one and have it delivered directly to my house. The tire arrived very quickly and I am very happy with the service and turnaround time. Thank You!

I received the tire in 2 days at a good price, but it was manufactured in 2022. That's a 3 year old tire that has a shelf life of 7 years. I will more than likely wear it out in 4 years, so l am keeping it, but not real happy with a 3 year old tire.

Always been satisfied with the web-site experience.
The store I use seems to have limited inventory. Poor selection of half helmets, shoes, etc. The young lady who helped me was helpful... but not happy... never smiled. Maybe it's a badass biker thing, idk, I'm a 70 y. O. new trike rider.

We didn't realize when we ordered a shirt for my grandson that our credit that we got when signing up had already been used in the store. The woman I spoke with got it all worked out, and she was extremely friendly and helpful. My grandson loves his O'Neal jersey that we purchased for him. We plan to order from the website again in the future.

The guys in the shop were very attentive and patient helping me find my first riding jacket. Once we found the style I liked, they found my color online and had it shipped to my house. 10/10 customer service at the Pinellas Park store!