CycleGear

I bought a pair of gloves from cycle gear with some member and rpm bucks that were shipped. They were too small (not their fault). Cycle gear gave me a no cost return label. I ordered the next size up at full cost as replacements, they fit. As soon as my return was accepted- I've got the credits showing for my next order!

My shopping experience was unbelievably disappointing. I've never met a more uncaring and mindlessly lazy group of salespeople. They are totally unappreciative. They were no help whatsoever, and I spent over $1,200 dollars because I needed the gear. Their help was minuscule and uncaring. It was an awful experience. What more can I say?

I've ordered items from Cyclegear in the past and have always been satisfied with their service and shipping. Nothing has changed with this last order experience. They have the goods and get it to you quickly. Every time.

It would be nice to have more product selection in physical stores. Buying a $450 leather coat without trying it on first is always a little dicey. I bought this in two different sizes and neither fit right (I did use the fit guides). Return process was fine; just wasted $20 is all.

As the other reviews said: Order one size larger than you normally wear. The heels will be loose." I have a fix for the heel issue.
I bought self sticking corner seals for doors at home depot. They work great. You may have to layer them. My heel fits perfectly now

Went to store tried on jacket and pants. Purchased the jacket from store but ordered pants online because store didn't have my size. Fits good. The kneepads are I bit low is the only issue but I just pull em up when I sit on the bike and they tend to stay. Good quality though. Dont expect it to fit like leather. It's textile mesh

All the employees at this Cycle Gear always go above and beyond especially the manager every time I order something the purchase an agent calls me and tells me it's in cannot ask for better service and the manager there is exceptionally smart when it comes to ordering the right parts

Shopped around, Cycle Gear had the best price. Delivery took a little longer than I expected, and the first time I called to get the tire mounted they told me 48 hours to do. When I went in a day later ('cuz I wanted to ride the day before) I was asked, "Can you wait 15 minutes?" If I would have known! Now I need to wait for another day to ride.

I loved the helmet, but the cheek pieces were way too tight. Could not wear it for five minutes, so I rolled the paperwork, slid it through the hole on the earpiece, removed both cheek pads.
Laid them flat on a table put a case of bottled water on them overnight,
Now the fit is great.
My half helmets are extra large,
The LS2 was XXLarge.

The staff at cycle gear really helped out with my ordering process. I live in an apartment, and they let me order everything directly to the store. It took 2 days to ship, and they even helped install some parts that i ordered. Very easy ordering process, barely take anything from me, they did all the work. Shout out to the cycle gear Austin Tx staff.

I saw the boots advertised for several consecutive days as the last pair in stock, and they happened to be my size. I hit the chat and offered to buy them at a further discount. Cycle gear agreed immediately, and shipped them out.

I researched forever to figure out what tire would suit my use of my Africa twin. I ended up calling my local store and chatting with someone familiar with the adv dilemma. That helped me determine which product I wanted. Sweet tires.

Ordered tires online for in-store pickup. They arrived faster than promised. The employee at the store was very friendly and efficient. Overall very positive experience. Will purchase my next set of tires from here as well

Cover is decent, say has a lifetime warranty so we will see. Thin and easy to install. Seems more general fits for many machines. With supplied strap cover doesn't stay very secure on my HD7. Will serve its purpose.

Took a little bit to weed through what I was looking for. Luckily part numbers were similar enough to get exactly the windshield I needed. Shipping on the other hand was interesting. On-trac has always been an issue where I live. Was happy to receive a text from my neighbor say she had my parcel. Apparently the driver got lost and couldn't speak English to get directions.

My wife ordered an alpinestars jacket and loves it. Make sure you consider that a-stars is an Italian company and therefore seems to size things small. I ordered a jacket from them and had to return it to size up. I'm not fat by any means or jacked. But my forearms were too constricted in a medium sized jacket and so I sized up to a large. Other than that, the quality is exceptional and the customer service is easy

There was a delay in delivery because of a problem with address. It took a few extra days and a couple of phone calls. In the end the people I talked with were polite and helpful. My son was thrilled with his jacket and it fit well.

I received a gift card to Cycle Gear for my Birthday. When I went into look for a new helmet. I had an idea of what I was looking for. The staff in Woburn was friendly, knowledgeable and helpful in choosing the helmet. I had to order it and that whole process was efficient and speedy!

Walked into the store and was help immediately by the lady at the counter. She checked for stock on the part and didn't have it. But then she said she could order it and have it delivered to my house. Very convenient, very fast.

The delivery was 3 days late and tracking did not work. When the boots were received I noticed a cut on the side of one and scuff marks, soles were also slightly worn. So this must have been a damaged and used return, not good as they were advertised a new! Only conciliation is they were 50% off and I do like the boots.