CostcoReviews 1,513

I ordered a 2000. 00 + wood swingset by Yardline
(Yardline Play Systems Ultra Fortress II Playset - Installation Included Item #*******)
On 3/9/2017. I was happily surprised when the COSTCO WEBSITE asked if I would like to have installation for 200.00! Wow, I thought, I don't have to find someone to put this together for me, after all, being a 47 year old woman (with a heart condition) who is getting this for her 6 year old granddaughter, this is wonderful! So yes please, add that! Order went thru and money is taken from my bank to pay for it. Imagine my surprise 5 days later when I get a confirmation email that I have cancelled the order? What? Why would I do that, I have told the 6 year old little girl it is coming and she will be able to play on it in about a month! So I ASSUME it is some kind of mistake. I call Costco customer service and a very kind lady informed me that the offered installation is not available in Spokane so COSTCO cancelled my order. No phone call to see if I possibly wanted it without the OFFERED BY COSTCO installation. NOPE, they just cancel it. Oh and even better, I get to wait at least 3 days for them to return my 2100. 00! Seriously, Customer service is not even capable of reinstating the order they cancelled without the installation. I guess its time to get a Rainbow system, or Home Depot! Costco should fix the website to NOT offer things that they cannot provide, at bare minimum, make a phone call!

I've been a Costco member for 17 years. In fact, I'm an executive member. My membership is FREE after I receive cash back for my purchases.

Their customer service is top notch. I can return any item at any time even after you have eaten half the chicken or used up half the salad. If you purchase a tent and put a hole in it, you can return it, no question asked... well, they ask what's wrong with the item but they will not point fingers if you said there's a hole in the tent. (This was a real scenario that I witnessed as I was in the return line to return a different item that I no longer need).

You cannot go wrong with a Costco membership.

I have been a Costco member for 15 years and cant say enough about the warehouse. I recently bought furniture online and had the best white glove service. I have bought from high end such as Restoration Hardware and paid for the white glove service that still could not match Costco.

Sans préjudice je vient d'être choqué par la façon dont Costco protège les compagnies de cell mobile sous leur parapluie. Je vous raconte mon cas que je donnerai en publication dans les prochaines 48 heures. Je me suis abonne à Fido chez Costco et jai eut 2 téléphones que j'ai payé avec abonnement finissant et payant jusqu'au dernier jour de mon abonnement laisser à part comment Fido a essayé de charger des frais en mon absence. Bref à la fin de mon contrat un représentant de Fido m'a faite une offre de geler mon compte ét bien entendu avec un forfait ét en revenant de mes vacances forces en Floride puisque je suis apres une chirurgie cardiaque coeur ouvert et mes 74 ans et ma femme de 69ans. Voici l'offre que le représentant de Fido m'a faite pour 2 iphone6 plus de payer 110dollars pour les tél et un forfait avec 2 Gigs pour 50dollars par moi pour chaque jai accepter ét jai gelais les comptes avec leur promesse que le deal est fait aujourd'hui en revenant pour appliquer le deal ils ont refuser en disant que c'était bon pour décembre 2016 mais pas pour aujourd'hui mais eux meme ils m'ont proposer de ne pas prendre ca en décembre 2016 mais le faire à mon retour puisque jai gelé mes comptes aucun problème aujourd'hui ils ont changé leur deal ét ont décidé le forfait serai de 67 dollars ét le prix de chaque cell serait de 100dollars chaque je ne connais pas beaucoup de retraités ou aînés qui peuvent se permettre une lâcheté pareille. Jai fait appel aux 2 directeurs de Costco au club price de lAcadie qui au lieu de voir l'injustice commise par Fido ils ont sauvé leur paroles en connaissance des causes. Moi j'irai plus loin jusqua publier tout sans préjudice. La comédie de labsurde est que des choses pareilles se passent sous le parapluie de Costco dont on fait confiance en temps que membre privilèges. Vous avez 48 heures de régler à l'amiable avant publication. Et de la je me sentirai libre d'actions à ma façon. Les directeurs étaient Stéphane ét lautreEricbien merci amar David *******947

Began shopping when they first opened and been faithful since. I love the surprises when I go in, i. E., top of the line sports socks cheap and when they're gone they are gone. But when I happen upon a deal for something I need, great warm fuzzies take over and you absolutely love the store. Fortunately staffers are paid well so they are pretty happy and willing to help out though you don't need them often. If Costco doesn't have it then I have to go shopping around, something I loathe. Did I mention they stand behind what they sell? Fabulous!

I have had Sam's club most of my adult life and recently moved to an area where a Sam's club isn't convenient, but there is a Costco. I signed up for the Plus membership and the Costco Visa. Instore purchases allow me to double dip with 4% cashback (2% Visa/2% Costco). Gas purchases are also 4% off which is great considering their gas is cheaper than most and is a top tier provider. Sam's isn't classified as a top tier gas. The quality of their merchandise and stores is so much higher than Sam's as well. It's like the difference between a Walmart and Target. The only thing I don't like is they are always packed compared to Sam's. I am sure it's because there are far fewer Costco in the DFW area and Sam's clubs are all over the place.