Love their prices, love their service and love their products!
Fantastic range of products all at low prices. And to top it off my order arrived before expected!
Always great assistance in selecting the suitable machine. With much appreciation
I had an issue with my order, but Sy was able to put it right quickly and efficiently. Thank you!
They get you in with the parts and then price gouge you. They sound really good over the phone but they dont care. Trust me I know, I ordered 4 printers from them, it had a bad drum they wouldn't replace. They tell you one price over the phone and then change it on the invoice and wont credit you. Si/Kevin
I have tried 3 times to order an "in stock" printer only for them to sit on my payment for 2 weeks and then try to upsell me a printer more than twice the price. They bait and switch. False advertising crooks and scam artists. I even called to place an order only to have them send me an email that was guaranteed to trip the spam filter telling me to call them back. They said they are out of stock, but they have a printer for and they have a printer for only $175 more (toner sold separately for another $250). I said I would wait and Cy told me that my first choice is no longer available in the US. Liars, cheaters, and crooks.
The bad reviews are from customers. The good reviews are from employees.
NEVER ORDER FROM THIS COMPANY YOU WILL BE THROWING AWAY YOUR MONEY! Horrible! Horrible products, horrible customer service! And if you do get your (broken) printer - good luck, they will refuse to help you!
I was interested in buying a fax for $599 and all of a sudden I am told I have to pay $849 for the fax with a toner and drum? Didn't need those, going elsewhere. I feel like this was a bait & switch. They wouldn't sell me the fax for $599, why advertise for that? Little deceptive...?
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- Lakewood, NJ, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members