business logo of ClockCanvas

ClockCanvas

Overview

ClockCanvas has a rating of 4 stars from 248 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ClockCanvas most frequently mention and customer service. ClockCanvas ranks 1st among Clock sites.

service
85
value
45
shipping
45
returns
24
quality
62
This company responds to reviews on average within 38 days

Instant Feedback

763 reviews
How would you rate ClockCanvas?
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California
1 review
0 helpful votes
Follow Gilad T.
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I'm of two minds about this image. One the one hand, it is indeed beautiful. On the other, it is much more faded than what the website shows. Specifically, the colors are much less vibrant and don't pop nearly as much as in the image on the website. So I'm moderately happy but not delighted.

Date of experience: March 2, 2025
Maryland
1 review
0 helpful votes
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Satisfied Customer Here
February 18, 2025

I have ordered several items from Clock Canvas, and been very pleased with the construction, quality, and the look of each canvas. The one time I received something that was not as I ordered, Clock Canvas was quick to remedy the situation. Certainly will not hesitate to order from them again and refer them to others.

Date of experience: February 7, 2025
Arizona
1 review
0 helpful votes
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Terrible Customer Service
February 19, 2025

Been waiting three weeks for tracking information. Nothing. Customer service inquiries have provided no information.

Date of experience: February 8, 2025
Akhmed S. ClockCanvas Rep
2 months ago

Hi John, tracking is sent to your email on file. Can you check your spam/junk folder for this? It's possible it is in there.

Florida
1 review
0 helpful votes
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Gave them a second chance and disappointed
January 18, 2025
Updated review

The first print was sent with a frame I had to assemble Some of the pieces for the frame were missing and while I could have fixed it the canvas didn't fit into the frame So they sent a smaller version already framed and the colors were muted and very washed out No vibrancy at all compared to the image online Quality control issues So I paid for the large one that wasn't possible to display and the second smaller one as a replacement is nowhere near as vibrant as expected They wouldn't refund me for the first one

Date of experience: January 7, 2025

Awful. Canvas doesn't fit into frame tightly Instructions not sent but you tube is dated and instructions for building frame is incorrect as different parts provided.

Date of experience: November 16, 2024
GB
1 review
0 helpful votes
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Quick Customer Service Response
December 17, 2024

Messaged and emailed on a Saturday afternoon and wasn't expecting such a quick positive response. Can't wait to receive my second canvas from them! Thank you Clock Canvas, faith in an online business x

Date of experience: December 7, 2024
New Jersey
1 review
1 helpful vote
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Order was delivered well over a month late! My credit card was charged before item was received so I opened up a depute. I requested to cancel before item was received. I was told it was coming. When it was received I requested they send me a free shipping label to return. They told me it was not in their return policy. Clock Canvas then proceeded to lie about the delivery date, call me a liar and someone who fraudulently tried not to pay for their order. I have multiple emails about this. I am so disappointed in their response to a customer who has used them before. I will never use them again and would like to spread the word to others!

Date of experience: November 4, 2024
Akhmed S. ClockCanvas Rep
6 months ago

Hi Gianine, I am sorry for your poor experience. Our goal is to provide the best customer service possible, and I apologize that we fell short here. I have reviewed the case, and your cancellation attempt was made after the product had already shipped, so we were unable to cancel the item as it was with the couriers on its way to you. Delivery dates can move depending on the courier, and I apologize that this happened to you.

Illinois
1 review
0 helpful votes
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Great quality
December 29, 2024

Looks great - the material is good quality, a thin canvas-like print

Date of experience: December 19, 2024
Alabama
1 review
0 helpful votes
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Forrest strolls
October 25, 2024

The first picture they sent did not fit the frame. They eventually gave me 25% back and sent me one that was already framed. I am pleased with the final product.

Date of experience: October 15, 2024
Utah
1 review
0 helpful votes
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Fantastic customer service
October 18, 2024

Were very polite and answered all of my questions, there was a small issue on ordering which was my fault, and they were able to fix the problem very quick and an efficiently

Date of experience: October 8, 2024
Kansas
1 review
0 helpful votes
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Great product
December 6, 2024

Overall easy shopping experience with great products to chose from.

Date of experience: November 26, 2024
AE
1 review
0 helpful votes
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Beautiful and high quality
November 28, 2024

Really great products and designs, would buy from clock canvas again

Date of experience: November 18, 2024
Michigan
1 review
0 helpful votes
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Totally in love with the item!
November 25, 2024

I'm so impressed with the look and quality of the pictures. They look amazing!

Date of experience: November 15, 2024
Louisiana
1 review
0 helpful votes
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Great experience
June 14, 2024

Everything was easy and painless. Found in the website had one question for customer service which they answered in a quick turn around time. Shipment was also received in an acceptable amount of time. I couldn't be more pleased with the quality and beauty of my canvases

Date of experience: June 4, 2024
California
1 review
1 helpful vote
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I have had four separate transactions with this company. I bought three pictures that I loved and one clock that is very cheaply made. I was happy with the artwork, but the customer service was very unsatisfying. You cannot reach a live person when you call their toll-free customer service line. Nor will they return phone calls. Their recording on the line tells you to send them an email. Communication is quite disappointing. I would recommend you read the negative reviews to get a balanced understanding of what you might encounter. But if you don't mind taking your chances, the artwork is lovely. My lower rating was because of some difficulties with shipping communications with two of the products. But ultimately the products did arrive late but in good condition.

Date of experience: April 30, 2024
Jamaica
2 reviews
1 helpful vote
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It unusual to have a seamless purchase that does not come with too many complexities and gives the customer exactly what he/she desires online. Clock canvass allowed my experience to flow seamless and seem to have in mind a good customer experience. They follow up by asking how I feel about the purchase which is important. Thank you for caring bout people and the quality of your product more than your profits.

Date of experience: January 17, 2022
Canada
1 review
1 helpful vote
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GORGEOUS!
December 30, 2021

I bought this painting for my office and have gotten a ton of compliments on it. It adds a nice pop of colour to the room and fits well with the muted decor. The painting came pretty quickly and customer service was very helpful throughout the process. Will definitely be purchasing more art and would highly recommend!

Date of experience: December 29, 2021
Canada
2 reviews
1 helpful vote
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Spiritual Abstract Canvas
December 30, 2021

Purchased a Spiritual Abstract Canvas a while back and posting review now. Looking for more artwork to put up around the apartment so wanted to take advantage of some of the sales happening currently. Noticed some of the negative reviews so wanted to state how satisfied I am with my purchase. My Spiritual Abstract Canvas has been hanging above the sofa in my living room for a year now and I am complimented on it constantly. Excited for my new art to arrive soon!

Date of experience: December 29, 2021
Canada
1 review
3 helpful votes
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Lovely forest canvas
December 28, 2021

Bought the Mystical Forest canvas before Christmas. It arrived as scheduled and the quality is amazing. We got a lot of compliments during our Christmas party. Looking for a couple more designs for the guest room and bedroom soon. Would definitely recommend!

Date of experience: December 27, 2021
Ireland
1 review
0 helpful votes
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Very happy
May 8, 2024

Quality prints and well worth the money. Had an issue with some import fees levied by the courier but ClockCanvas sorted that out in an instant and issued a refund immediately. Brilliant customer service. Thank you

Date of experience: April 26, 2024
Canada
0 reviews
3 helpful votes
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I decided to spruce up my office space now that I'm working from home and I'm so glad I did. I ordered wall art from Clock Canvas and I couldn't be happier. It was well packaged, shipping was pretty fast, and the canvas itself is high quality. The price point is also competitive if not better than other sites I've checked out - they also have sales quite often. Would definitely recommend!

Date of experience: December 28, 2021