website thubmnail of Chicme

Chicme

chicme.com
casual, lounge womenAge 19-25, 26-45
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About the Business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: support@chic-fusion.com

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Reviews Summary

Chicme has a rating of 3.1 stars from 45,969 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Chicme most frequently mention good quality, long time and fast delivery. Chicme ranks 2nd among Discount Shopping sites.

service
12,499
value
5,787
shipping
5,845
returns
600
quality
44,002
This company responds to reviews on average within 10 days

Instant Feedback

236,642 reviews
New York
1 review
0 helpful votes
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I ordered 3 items $40 each one and where delivered late When I tried them I noticed that not fit started to return and they didn't accept my return They didn't send the return label. I lost $120

Date of experience: April 4, 2025
GB
1 review
0 helpful votes
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I ordered a jacket. When it arrived it was out of shape and didn't fit. There were no instructions anywhere I could find on how to return it. I opened an online chat and asked, but no-one responded so having waited online for an hour I came off it and tried to find an email. This was equally difficult - it's as if they don't want you to return anything! I found an email so sent an email. I waited another week to get a reply but didn't get one, so I googled in other chats and found another email address that someone had used in the same circumstances. This person replied and said I couldn't return because I was now out the timescales (by a couple of days!). I pointed out that I wasn't when I had tried to get hold of them originally and had there been clear instructions either online or on the packaging when it arrived I wouldn't be. They offered $5 coupon! I pointed out this was useless as I had a £35 jacket that doesn't fit, and I was absolutely not going to be buying something else and giving them more money so that I could use a $5 (what a con!) so they offered me $10. I said this wasn't acceptable and that I would even be willing to exchange instead of return to try a smaller size, which would cost them nothing and actually save them the $10 but they refused and told me to have a nice day! I will never be buying from them again. PS. Anyone want to buy an out of shape £35 jacket that doesn't fit well?

Date of experience: April 14, 2025
ChicME O. Chicme Rep
3 weeks ago

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme. Com, we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

New York
1 review
0 helpful votes
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Quality is good but was too big
March 31, 2025

I wanted to return item because it was too big but getting in touch with customer service was absolutely ridiculous. Quality was good though and ended up just giving it to a friend

Date of experience: March 21, 2025
ChicME O. Chicme Rep
1 month ago

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme. Com, we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

California
1 review
0 helpful votes
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Never arrived
April 12, 2025

Still waiting for the parcel to arrive. Not t sure how long it takes but has been an awful long time

Date of experience: April 12, 2025
ChicME O. Chicme Rep
3 weeks ago

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme. Com, we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
0 helpful votes
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Order took too long
April 15, 2025

I ordered a jumpsuit for my holiday three weeks to a month ago and not sure if it will be with us in time for us leaving on Thursday.

Date of experience: April 15, 2025
ChicME O. Chicme Rep
2 weeks ago

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme. Com, we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Australia
1 review
0 helpful votes
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Dissatisfied
April 8, 2025

After waiting nearly 7 weeks for my order and l still haven't received it, l will be very reluctant to use Chic Me again.

Date of experience: March 28, 2025
ChicME O. Chicme Rep
4 weeks ago

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme. Com, we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
0 helpful votes
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Chic me order not arrive
April 6, 2025

Still not arrive weeks later no email updates to taxk delivery really poor l service would not recommend

Date of experience: April 6, 2025
GB
1 review
0 helpful votes
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Took ages to arrive
April 7, 2025

Took ages to arrive and wrong size sent gave up impossible to contact tried to email and just bounced back did want to order more items but summer will be over before they arrive

Date of experience: March 5, 2025
GB
1 review
0 helpful votes
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Order not recieved
April 13, 2025

Not received item Ordered weeks ago and still not received will not order again even though stuff looks nice

Date of experience: April 13, 2025
ChicME O. Chicme Rep
3 weeks ago

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme. Com, we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Texas
1 review
0 helpful votes
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I never received my order
April 15, 2025

Total disappointed. Worst customer service. My order was not complete and they never process the refund.

Date of experience: April 14, 2025
ChicME O. Chicme Rep
3 weeks ago

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme. Com, we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

California
1 review
0 helpful votes
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Dissatisfied
April 12, 2025

Orange dressed received was stained and then the replacement dress is also stain. Would like a refund.

Date of experience: April 12, 2025
ChicME O. Chicme Rep
3 weeks ago

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme. Com, we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Michigan
1 review
0 helpful votes
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It's too large and a task to return
March 29, 2025

I wanted a smaller one, but it's too difficult to figure out how to return it. I'm definitely not gonna order again.

Date of experience: March 19, 2025
ChicME O. Chicme Rep
1 month ago

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme. Com, we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Florida
1 review
0 helpful votes
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Very slow services
April 10, 2025

Very slow, has no variety of shoes Very slow, lacks a variety of shoes, needs more variety of clothing and accessories

Date of experience: April 10, 2025
California
1 review
0 helpful votes
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The correct product but wrong size
March 15, 2025

The product took 3 weeks to arrive, but when it did it was the wrong size. Customer services were great but 7 weeks from ordering and I'm still waiting for the right size to be shipped.

Date of experience: March 5, 2025
ChicME O. Chicme Rep
2 months ago

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
1 helpful vote
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6 weeks and still not received my order
February 27, 2025

Waited 2 weeks for my order and it was sent to the wrong address, when I finally tracked it down I was told that it had been sent back to sender, contacted chic me and requested that my order be sent back to me with a quicker delivery time due to the inconvenience, 3 weeks later I'm still waiting for my order… not good enough

Date of experience: February 17, 2025
ChicME O. Chicme Rep
2 months ago

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
0 helpful votes
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Awful experience
April 6, 2025

Items didn't fit and would let me return for a refund offered me a partial. Refund to keep items I can't use

Date of experience: April 6, 2025
ChicME O. Chicme Rep
4 weeks ago

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme. Com, we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

New Jersey
1 review
1 helpful vote
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Not worth your money
March 3, 2025

I tried to return an item, as it was to big, they would not give me a full refund. I agreed upon a 15% refund and I would keep the item. Which after numerous times I told them I had no use for! They still insisted. I haven't received the 15% refund. Will not do business with this company ever again

Date of experience: February 8, 2025
ChicME O. Chicme Rep
2 months ago

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

New York
1 review
0 helpful votes
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Horrible shipping
March 26, 2025

Shipping took weeks longer than originally estimated, no communication from company on shipping status or details, products were good

Date of experience: March 16, 2025
California
1 review
0 helpful votes
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Order never showed up
April 2, 2025

Love the tops a lot, last order never showed up, they string me along with strange emails, it's been over 1.5 month

Date of experience: April 2, 2025
ChicME O. Chicme Rep
4 weeks ago

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme. Com, we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
0 helpful votes
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Poor service
April 7, 2025

Took nearly a month to receive order despite taking payment straightaway want to return order and finding it very difficult to do so

Date of experience: March 28, 2025
ChicME O. Chicme Rep
4 weeks ago

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme. Com, we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,