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Chicme has a rating of 3.1 stars from 45,968 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Chicme most frequently mention good quality, long time and fast delivery. Chicme ranks 2nd among Discount Shopping sites.
All of my purchases have been shipped timely and have fit to size. Everything I've ordered has been super cute. Compliments galore. Can't wait to wear my Spring and summer clothes
I love the tanks, but they could be a little longer. And also the seems are starting to unravel. Otherwise I love all the colors and the shape of the neck band
Very satisfied great quality good value for money and fast delivery I will always recommend to shop with your online store
Even though I have not cleaned any of items yet they are of quality. Id like to take a shot at being an influencer for your mature and tall girl friendly items. Please advise…
I have spent over an hour trying to start a return of the blouse and jacket I ordered. Both pieces were not good quality.
Can you pleeeeeze help me. I'm very stressed I payed for a white vest / long shorts suit ages ago & I have not received it
My orden have more than 16 days delays I need a response or my money back it is so frustrating to be waiting for something and never arrive
I ordered in February around the 15th, and I receive notification on my status and I have yet to receive what I ordered. I am very disappointed.
My order number is: *******0041, I would like to request a refund if you cannot supply my order. Thank you for your assistance..
Ive been trying to do a return and they are no help. I have emailed several times and no response. I will never do business with them again. The quality of their clothing us terrible
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme. Com, we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
I ordered this dress and paid $31.00 for expedited shipping. I was told the dress would arrive in nine days. The dress was for my sister's funeral. Needless to say, funeral came and went; no dress! The dress finally arrived three weeks after its promised delivery date. I tried contacting custom service for a refund and no response. As a matter of fact, the regular delivery date was prior to the date it was delivered. Do not WASTE your money snd pay for expedited delivery. As a matter of fact, if can avoid it, don't shop with company. Their customer service is hollow.
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme. Com, we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Really like the jumpsuit I purchased but ordered it in 2 different sizes and a chain, the chain arrived first, then one jumpsuit and I'm still waiting on the other to arrive, seems very slow.
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme. Com, we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
No communication. Ordered over a month ago and never received order. I now doubt I ever will. I regret ordering this brand. A gift for my wife. Very disappointed.
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme. Com, we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Delivery was slow, I believe it took a month to receive items. The material on all items was of poor quality, and the return process is ridiculous in that you only get 10% of your purchase back.
Over a month later and still no delivery. Contacted for a refund. Response has been slow and very unprofessional
Took 3 weeks to get the order, asked to reach local post where is my package, left me alone to deal the issue, and clothing quality was poor and aful
Never received order and set 15 minutes away from me for about three weeks at the distribution center in Ontario
The item I ordered is too big and doesn't fit. Trying to do an exchange was basically impossible. They offered me a "percentage" of the total cost as a refund and for me to keep the item.
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme. Com, we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Very disappointed I've payed for goods and not received it's been just on four weeks and no goods I thought once payment had been taken goods would of been dispatched but this is not the case
I ordered 3 items $40 each one and where delivered late When I tried them I noticed that not fit started to return and they didn't accept my return They didn't send the return label. I lost $120
I ordered a jacket. When it arrived it was out of shape and didn't fit. There were no instructions anywhere I could find on how to return it. I opened an online chat and asked, but no-one responded so having waited online for an hour I came off it and tried to find an email. This was equally difficult - it's as if they don't want you to return anything! I found an email so sent an email. I waited another week to get a reply but didn't get one, so I googled in other chats and found another email address that someone had used in the same circumstances. This person replied and said I couldn't return because I was now out the timescales (by a couple of days!). I pointed out that I wasn't when I had tried to get hold of them originally and had there been clear instructions either online or on the packaging when it arrived I wouldn't be. They offered $5 coupon! I pointed out this was useless as I had a £35 jacket that doesn't fit, and I was absolutely not going to be buying something else and giving them more money so that I could use a $5 (what a con!) so they offered me $10. I said this wasn't acceptable and that I would even be willing to exchange instead of return to try a smaller size, which would cost them nothing and actually save them the $10 but they refused and told me to have a nice day! I will never be buying from them again. PS. Anyone want to buy an out of shape £35 jacket that doesn't fit well?
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme. Com, we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to support@chicme.com, our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:support@chicme.com
Answer: Hey Kimberly, please send email to support@chicme.com about your order information, customer service will help you check it
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme. Com, we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,