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Cask Cartel has a rating of 4 stars from 974 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cask Cartel most frequently mention customer service, great experience and timely manner. Cask Cartel ranks 12th among Food & Drink sites.
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Easy to order. Faster than expected shipping. Had products that are hard to find in our area
Product is very good. I will try it again. Thank you for getting my product in a timely manner
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Ordering was easy and received in a timely fashion. Thank you!
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Easy to order on line. Fast shipping and delivery. Item as promised.
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As it turns out, the item I ordered was available from other sources at least 25% cheaper and shipping charges were outrageous. Furthermore, the "Bonus Gift" that was offered at check out was not sent. Be sure to read the "fine print" Cask Cartel does NOT allow order cancellation.
Thank you for promptly sending my order, it arrived just as stated.
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My delivery arrived ahead of time and even came with a little extra bottle. Wrapped up nice and no breaks. Will always order form here.
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Overall very good--it's a christmas present so I have no other info for you.
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We look forward to giving our son this for Christmas.!
Great web site offering a variety of products. Competitive prices. Fast secure shipping. Outstanding customer service.
Thank you for sharing! We are so pleased to hear that you had a great experience with our Premium Spirits Marketplace!
I am pleased with the item that I purchased but the shipping cost was exorbitant. I understand some shipping cost related to a specialty item but when I selected "Yes" for the "Free" gift of two mini bottles, the shipping cost jumped. I ended up paying almost $40 for shipping on a $100 gift. The two little plastic mini bottles were not worth that. CaskCartel is a good site but policies/practices like that make me not want to shop with them again.
We are so sorry to hear that you are not satisfied with the policies as well as your added Bonus Gift. We will do our best to improve!
High price for the product, but prompt delivery, and excellent service
We appreciate the five-star rating!
I was able to find quality products and the service was great! No trouble with the order or delivery.
Thank you for sharing! We are so pleased to hear that you had a great experience with our Premium Spirits Marketplace!
Packing was great--no way any of the bottles were going to break!
Thank you for sharing! We are so pleased to hear that you had a great experience with our Premium Spirits Marketplace!
The packaging and delivery to my dad were fantastic.He loves his bourbon!
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Very satisfactory, timely and well received. When original package was damage / lost, insurance option quickly replaced the items.
We appreciate the feedback and are so sorry to hear that your original package was damaged/lost! However, we are happy to hear that you received your replacement in a timely fashion. Thank you for being a valued customer to CaskCartel.com.
Great service, only rec'd part of order. But emailed Cask Cartel and they made sure I got complete order shipped to me. Great service. Thank you
Thank you for sharing! We are so pleased to hear that you had a great experience with our Premium Spirits Marketplace!
Annoying volume of sales and marketing emails. Annoying here trying to finalize this. Will b
Never shop with them again.
We appreciate your feedback and are so sorry that promotional emails have flooded your inbox! There are many promotions and package deals presented throughout the Holidays that our Marketing team likes to make customers aware of!
They had the booze I wanted and delivered it in no time
We appreciate the five-star rating!
My husband was so excited to try these whiskies. Unfortunately, many of then had an overly smokey flavor that was unappealing to his palate.
We appreciate the feedback and are so sorry to hear that the flavor was not to your liking! Hopefully, there will be some newly released flavors at some point from the distributor that will be able to be sold on CaskCartel.com!
Answer: Hi there! Yes, our fulfillment team is able to ship to Utah. Please just remember to follow local and state laws. All purchasers must be 21 and older and be able to present a valid ID upon delivery. We appreciate your business and value you as a customer. If you have any issues, please do not hestiate to reach out to our Customer Service Team at hello@caskcartel.com or 888-548-0333.
Answer: Very easy! And they are very receptive and friendly!
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