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Cask Cartel Reviews Summary
Cask Cartel has a rating of 4 stars from 974 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cask Cartel most frequently mention customer service, great experience and timely manner. Cask Cartel ranks 12th among Food & Drink sites.
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Supposed to get free little bottles did not.
Well packed.
Thank you for sharing! We are so sorry to hear that the Bonus Minis were not included in your shipment!
The item was packaged carefully and arrived in pristine condition. The shipping was so incredibly fast, I couldn't believe it arrived so quickly.
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Great product delivered on time in perfect condition. Would order from them again anytime.
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Super easy to order on your website. Good communication during shipping.
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Easy to order. Great price. We sent to friends and they love them. Will be ordering more soon
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So glad it arrived before Christmas. Great customer service.
We appreciate the feedback and are so happy to hear you received your shipment in time for Christmas!
Ordering was very easy and uncomplicated. I was able to track my order from beginning to end. It was delivered on time. It went so smoothly that I made a second order. The only thing I didnt like was the digital messaging that went with the purchase. I would have rather it been a printed message that came with the package. I say this because the package was delivered and the message was not received for several hours. Also when ordering there was a stipulation stating that it would need to be signed for by someone 21 or older so I made sure someone was home to sign for it. However, with both orders, no signature was required.
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As described and promised. Happy to have found this item as it's no longer available through the manufacture
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For the charge on the delivery fee, you would think it would be more prompt. I reached out to (automated) customer service (my only option) and was unsatisfied. I used them once before with little to no issue. I will think twice before using them again.
We are so sorry to hear that you are not satisfied with the delivery time frame of your order. Rest assured, our fulfillment team is doing their best to ensure all orders are shipped out as soon as possible during this Holiday Season.
I am blown away by the excellent customer service. Questions were answered promptly. I was kept informed all along the way,
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Fed ex left the pkg at the street and not at my door. It could have been taken easily. Had we not received notice it was left, we would not have known about it. However it was in ok condition even in the rain.
We appreciate the feedback and are so sorry that FedEx did not appropriately deliver this shipment. We will ensure to relay this information to the retailer to investigate this matter. We appreciate your business and value you as a customer!
Love your website. Easy to navigate. Great product description and super fast delivery.
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The packaging was awesome. It is a gift for Christmas & I know my husband will love it. I received updates about expected delivery.
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Unfortunately they eat it all up with shipping and packaging costs.
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Service was great! Quick and easy to use, shipped fast and lots of communication as it was in transit!
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Always good prices and great shipping to include the packaging it comes in.
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Arrived on time to the friend I ordered for so they could enjoy it for the holidays
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I thought I ordered a jar of apple moonshine with 5 sample jars but I only received 5 sample jars my mistake. Most jars leaked during shipping and one has something floating inside of it. Waste of money I'll NEVER order from Cask Cartel again.
We are so sorry to hear that you are not satisfied with your purchase. We hope that we can better this experience! Please reach out to our Customer Service Team at 888-548-0333.
I haven't yest tried the whiskey due to it being a gift but the shipping was very fast
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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