website thubmnail of Carport

CarportReviews 362

3.7

From the business

Metal carport kits, steel garages, horse barns, rv covers, boat covers, storage sheds, & commercial-sized metal buildings. Local carport pricing, shop now!


carport.com
Boone, NC, United States
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Carport Reviews Summary

Carport has a rating of 3.7 stars from 362 reviews, indicating that most customers are generally satisfied with their purchases. Carport ranks 46th among Home Improvement sites.

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2,754 reviews
Cary Y.
1 review
0 helpful votes
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So far so good
September 29, 2019

So far so good. We will see how everything turns out.

Date of experience: September 28, 2019
Ryan K.
1 review
0 helpful votes
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Ffwter
September 15, 2019

Ffwter

Date of experience: September 15, 2019
Robert I.
1 review
0 helpful votes
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Workers were very professional and got everything done in about 2 hours!

Date of experience: September 13, 2019
Glenda C.
1 review
0 helpful votes
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They called and was going to bring my carport but messed up on the paper work. A month later they still hadn't brought it out so my husband went and picked it up at eagle carports not elephant structures but I am satisfied with the carport just confused about the whole experience

Date of experience: September 7, 2019
Jeff V.
8 reviews
0 helpful votes
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The website was easy to use and I was able to design the carport that I wanted. It's exactly what I received as well. But during the install it was found that the size I ordered would not fit without having to modify the carport (cut the roof out around a tree). So I got stuck paying for the last 5 feet that was not installed. They did leave me the material I had paid for, so I intend on finishing it myself. I believe that although it's 'custom' the extra pieces (truss) could have been used on any 20' wide carport and the (legs) on any carport with a height of 10' or shorter. Overall the install was fast and professional.

Date of experience: September 6, 2019
Washington
1 review
3 helpful votes
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Rip Off
September 5, 2019

I went to the carport.com site, and ordered a carport (carport.com is Elephant Structures). They said it would be about 6 to 8 weeks for delivery, and required a 10% deposit. Seemed fair enough. When the 8 weeks was up, I called and asked where it was. They said it would be another 3 weeks, and they needed another 40% for a deposit. They required 50% deposit on custom sizes. That was the first I had heard that it was a custom size (20' wide, 24' long, and 7' high sides). I didn't feel comfortable giving them a 50% deposit, and I wouldn't have ordered it if I knew that was the deal. I cancelled my order, and they refused to refund my deposit. I tried to reason with them, but they just quit responding to my emails. I wish I would have checked with the Better Business Bureau first, because I have since found that they have several complaints similar to mine.

Date of experience: September 5, 2019
roger b.
1 review
0 helpful votes
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Simple but i forgot to add the ancors they need to be up front about the way you are to pay i would have ben ready to pay with out extra costs

Date of experience: September 4, 2019
Roy J.
5 reviews
0 helpful votes
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The product was better than i expected
August 30, 2019

The product was better than i expected

Date of experience: August 29, 2019
Susan C.
1 review
0 helpful votes
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Great job!
August 28, 2019

Great job! Carport folks were accessible because we decided to get another bow and legs. We were able to order those with no hassle. Thank you and we'll call you next time too!

Date of experience: August 27, 2019
Danny K.
1 review
0 helpful votes
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Installers were great
August 25, 2019

Installers were great.

Date of experience: August 24, 2019
Roy G.
7 reviews
0 helpful votes
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The carport is nicer than we were expecting, the quality and workmanship are great and the
Team installing it did an excellent job.

Date of experience: August 24, 2019
Steve L.
1 review
0 helpful votes
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Everything was good
August 20, 2019

Everything was good

Date of experience: August 19, 2019
Jimmy H.
1 review
0 helpful votes
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Very nice build
August 19, 2019

Very nice build. I requested info on delivery about 2 weeks after the order was placed and got no response at all.

Date of experience: August 19, 2019
sean j.
1 review
0 helpful votes
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Looks good and installers were fast and polite
August 14, 2019

Looks good and installers were fast and polite

Date of experience: August 14, 2019
Joshua B.
1 review
0 helpful votes
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Would like liked to see typical/ basic comparisons in height and length for vehicle types to decide if needed wider or longer carport. Also a snow and wind rating would add reassurance in purchase.

Date of experience: August 12, 2019
William G.
4 reviews
0 helpful votes
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Good experience!
August 9, 2019

Good experience! Website is awesome!
Installed quickly and the guys were great.
I recommend buying from Carport.com!

Date of experience: August 9, 2019
Rick M.
1 review
0 helpful votes
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I am very satisfied with the product
August 7, 2019

I am very satisfied with the product. It was scheduled on august 6th but they arrived a day early which was a pleasant surprise! The workers completed the installation as promised within an hour. My neighbor saw it and said he was going home to order one for his carport. Thank you for a great product
Rick McAlister

Date of experience: August 6, 2019
Alex F.
1 review
0 helpful votes
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Ordering online kept sending me back to "start," but I persevered.

Date of experience: August 5, 2019
John C.
5 reviews
0 helpful votes
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First time buyer, so ordering was a bit confusing. I ordered a 12x20 thinking the base would be 12x20 when in fact the base was 12x19. The guidelines probably explained that the base of a 12x20 was 12x19 and I just missed it. I had to do some modification to the dog kennel that it covers but it worked out.

The gentleman that erected it were excellent. I have nothing but praise for them.

I am considering another cover and will keep you in mind.

John Chapman
*******067

Date of experience: August 1, 2019
gary c.
1 review
0 helpful votes
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2nd one all is good
July 27, 2019

2nd one all is good

Date of experience: July 27, 2019