CarGurus

I looked at some of their vehicles when I was in the market, liked the pics of blemishes, but when I tried to contact them regarding a vehicle, they would not respond. Now I see the ads on tv with this person sliding down the hood of a vehicle he does not own, I find that totally disrespectful and ignorant! I hope you lose sales because of your ignorance regarding this imbecile's actions on tv!

Call it bad business practice, predatory, what ever you like. Ive used this site in the past. NEVER again! Trying to sell my car, they force you into there "great" instant offer routine. So you are forced to enter all this info before you can list your car. The offer they give is no different than I could have received at trade in. Basically 30% under its value. Pathetic offer, why do you think Im selling it on my own.

Now today I receive an email thanking me for accepting their predatory offer. Scumbags contacted my bank and tried to buy it out from under me. Absolute mafia tactics. Scumbag dishonest, predatory company. Hope your site goes down in flames!

I listed with CarGurus as a private seller not once, but twice on the same car. First time I listed the car at my own price, and they gave me a good price rating two days later after my payment had cleared to them. It was dropped to a fair price. So I canceled the ad until I could afford to lower the price a month later I relisted the vehicle at their suggested price which they gave me a good price rating again, but when my payment cleared, the rating was dropped to a fair deal rating again. When I called, they said it had nothing to do with anything but the fair market value. It's awful funny how the fair market value could change after two days not once but twice! Sellers Beware this site is a scam!

If you want to sell your car for convenience below market price then you use Car Guru. When I checked what they will pay from my brand new car from the show room was $8K lower than what the market will offer in a $30K car.
I won't be using these services. We need a service that is convenient and provides you the best market based price not 20% below market value.!

They will tell everyone your car is overpriced even if it is priced $1k less than a dealer. Dealers are heavily favored on this websites and I'm sure Cargurus is getting kickbacks from the dealers. A car is a car, it really doesn't matter who you buy it from. Most of the dealers out there are dirty and crazy some of the stuff I have been subjected to over the years. My car is under full factory warranty, but Cargurus doesn't even ask about a warranty if you are a private party. My car is in amazing shape and should still command a hefty price, as I paid one. Cargurus is very confusing and lies to the customers about real time vehicle pricing. I would rather buy a car from a private party, than try and trust a dirty dealer!

I am excited to be the first to purchase a electric car without parent supervision! Are you very excited to share the experience with me! The electric smart passion fortwo will be the winning present ever.

Found many sneaky dealers that had hidden undisclosed fees such as: add $2k for no trade, add fees for Lemon Law protection, add fees for touch screen protection, multiple fees for document prep adding up to $1k, listed price was changed by photographer to $3k lower. One dealer called me 15 times to get me to come up $242. That is harassment! You guys need to have a complaint department to kick these "bait and switch dealers" off your network. I found these same dealer listing on others sites. I suggest you all get together and flag these "snake oil dealers".

Car Gurus allows dealers to advertise cars that price cars that have hidden fees many times $5000-$8000 higher. Its a waste of time. It appears this is common practice and I have just researched cars in NJ. BMW X5's 2018-2020 Unique Auto Mall, Auto Hub, Route 23, Empire, to name just four. There are others nationwide from what I am hearing. Lesson here, a great deal is not a great deal ever- and their qualification of that deal is inconsistent- better going to KBB.

I bought a 2009 Mercedes 350 4matic with 163k miles. The Carguru sales said it passed the 160k mile check-up and the only thing wrong with it was the left wheel bearing needed replacement. I had the work done the first week I owned the car. Within the first month I had failure of the drive shaft which impacted the steering rack, a failed rear differential, rear wheel tires different size, failed interior roof console, and today, having it towed due to engine light coming on with the engine misfire. I have so far invested over $8k in repairs to a car I purchased for $4500. As-is Before you buy from Cargurus, don't believe anything they tell you. Have the car checked by a qualified mechanic.

Be careful scammers Don't use this site Some information about cars including price is a lie Car Gurus allows dealers to advertise cars that price cars that have hidden fees many times $3000-$8000 higher.

Was offered a price for my car. Went through the entire process of scanning and uploading docs, their inspection process and all of other hoops.

Once I did that, I got an email that 'The buyer that put the offer in on your car backed out'. Their new offer is $5,000 less than the original offer.

Without documentation proving this actually happened, this smells like a bait and switch situation going on here. They can put any price they want initially, and then if you bite on there offer, oops...

Their offer was way off the mark as I sold my car to another dealer owned by a well-known company, for $5000 more than CarGurus $8,850 offer, and the next lower offers I got were 2 at $11,000 and one at 12,500 before selling it for almost $14,000
I also noted that it was offered for sale by that dealer a few days later at double your offer and sold in less than 1 week.
It would pay your to check other places that buy cars and compare. My sale went very smoothly at a price I was expecting compared to what my car was retailing for.

I was looking for an inexpensive vehicle and found one on their site. I contacted the dealership, test drove the car and bought it. The car broke the very next day, the dealership won't return my call and the dealership has at best a 1 star rating with MANY people reporting similar or worse experiences, but cargurus.com highly recommends this dealership! Find another site when looking for cars as you can't trust their recommendations.

I would like 👍 to thank Kobe and Luis and their team of Car sales professionals for going above and beyond to provide a contract to meet our family needs. I will recommend Karplus Auto in San Fernando Valley to anyone interested in purchasing a vehicle 🚗.

They are scamming businesses and customer by supposably advertising your vehicle until you find out that vehicle is pulling on CarGurus website.
On our inventory list (CarGurus backend) vehicle listed but when we search its not pulling up and we called CarGurus and they said vehicle removed because there was too many leads. Point is you can price your car good price because vehicle will be removed and we think its listed.