CarGurus

I found myself recently in the market for a used vehicle. Happen to stumble across D & L Auto Sales through an internet search. Justin made my purchase a 5 star experience. I would highly recommend. Thank You!

My daughter was looking for an affordable, nicely equipped Ford Explorer. She found exactly what she was looking for online@ City of Cars in Troy, MI. We live an hour and a half drive north of Troy, the drive was the worst part of the experience. Our sales rep Buzz made us feel comfortable like we were family, no high pressure sales tactics here! How often do you contact a used car salesman to thank them after the purchase? Almost never, over the past 30 days, a minimum of a half dozen times.

We would highly recommend this establishment! At the time of purchase, we had some issues with our bank & their loan policy & yet these gentleman remained patient, calm & professional until everything was finalized.
They provided us with a generous extended warranty that gave us peace of mind on a quality vehicle which was a challenging combination to find at other dealerships.

This is the first time in years I've seen my husband so happy & satisfied purchasing a vehicle & we have Bumble Auto to "Thank"!

To be short and to the point... I received the best offer from them(like other reviews, almost to good to be true); even though I was a little nervous about the process & with concerns from my family I followed through. The paperwork arrived; the vehicle was picked up; documents signed; payment deposited & loan repaid. Highly recommend Cargurus/Caroffer if you're trying to sell your vehicle.

The filters work, but. If I filter results not to include cars over a certain price and mileage none are shown. Even the sponsored listings are filtered unlike autotrader and cars.com. Annoyances are the full screen popup banner asking to login with Google account and the homepage lands on "sell my car". Also you can't search multiple specific makes. So if I search Camry, blue, under 50,000 miles, under $30,000, no accidents then I want to look at an Accord with the same filters, too bad. When Toyota is changed to Honda all filters reset and you have to start from scratch. Other sites do multi car searches better.

Car Gurus provided useful info for my purchase, as far as it went. They have no way of knowing that a vehicle has been wrecked while the dealership still owns it, and uses it as a lease, loaner, or demo. In my case I bought an "executive demonstrator" with some 6k mi. It had been damaged involving extensive bodywork to the rear of the vehicle including the lift gate, rear window and bumper. The dealer was able to repair the damage without having to disclose it to anyone.

I was looking for an inexpensive vehicle and found one on their site. I contacted the dealership, test drove the car and bought it. The car broke the very next day, the dealership won't return my call and the dealership has at best a 1 star rating with MANY people reporting similar or worse experiences, but cargurus.com highly recommends this dealership! Find another site when looking for cars as you can't trust their recommendations.

In all fairness, these thoughts are mine and mine alone. I have purchased a car from a dealer off cars guru and was pleased. Great search tool. However, as a private party seller, I found the website to be very un-intuitive, quite difficult to navigate, and just unfriendly to an "occasional" user such as myself. There seemed to be a delay in response time and out of 5 questions asked of me, mostly "is this car still available", after responding yes it is, not once did I get any response leading me to think, Are the messages getting delivered? I do recognize that a great many folks are shopping a great many vehicles and most may not respond, but none? Anyway, I will probably use carsguru for buying from dealers but will not consider this site a tool for selling. Again, just my personal experience in selling has been a zero.

So my first complaint as a seller is the supposed ranking of listings determined by an arbitrary value. Moving your listing to the bottom because your price doesn't fit their algorithm is poor! If you have a more specialized vehicle, collectors vehicle, extra low mileage, etc., you will be discriminated against. I have a plethora of examples from other sites where my car has sold for more than my listing, but you have no recourse. It seems they are more about forcing you into their price lines, forcing you to purchase "premium listings", or other methods of gouging.
My recommendation, go somewhere else, especially if your vehicle doesn't fit their neat and tidy little parameters!