The company has garnered a mixed reputation, with many customers praising the quality of their canvas prints, affordability, and user-friendly interface. Quick turnaround times and effective customer service were highlighted positively, particularly in resolving issues. However, several customers reported significant concerns regarding shipping delays, poor communication during order fulfillment, and inadequate responses to complaints. Issues with product quality, such as incorrect cropping and color discrepancies, also emerged as common themes. Overall, while the company excels in product quality and pricing, its customer service and handling of larger orders require improvement to enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Used spring coupon and got my canvas yesterday. This is my first purchase in this service. The canvas is fine. The order process is quite simple. I wish the website could be a little bit faster. Otherwise, everything is fine.
Quality to the top and price to the low. I'm shocked for the promised quality and low the price. I will definitely use this service once more. I hope it will offer some new products like personal photo books or stickers, or, something new. Just like it does other services
I'm very happy for the canvas. The main reason I chose canvasdiscount service is the little research on the web, quite good recent reviews from people and nice price. So, I got good quality canvas which I'll use for home decoration. Recommend the service
Nice deal with canvasdiscount but it's kind a sad that I couldn't order bigger picture because of the small image size. Quality is fine but I wanted bigger. Well, I guess next time i will shoot bigger photos. Anyway, this is good service
The world is full of abstract art pictures and it's growing bigger each day. It's a major wave which will rinse everything and brings new life instead of old. The same goes with canvas, it transforms abstract picture into wall art. Very good job canvasdiscount. The canvas looks great
Thank you, with regards Markus!
Outstanding quality and customer support service. Customer support responded quickly and very fast solved the issue which almost happened at delivery. I had to wait for 6 days to receive my canvas but I'm very happy for good support work. The delivery took long but the quality of work and support is high. Thanks!
Service is fine, I enjoy the quality and customer support for any questions. With no doubt, canvasdisount is reliable service
Canvas looks and fits into room amazing. I'm very satisfied with the picture quality.
Jill V
I had once experience with this service a year ago and I was disappointed. The picture was bad quality and I wanted to have my money back. I was offered pretty good discount. One year later, I searched for another canvas service but couldn't find any with good price. Then I decided to use canvasdiscount once again because I had coupon. Now I'm glad for that because service has improved a lot, the quality is much much better than previous year and delivery is faster. I'm glad that canvasdiscount has improved the quality and reputation a lot.
Here is my honest opinion. I enjoy the quality a lot, the picture looks really great. The packing is done also very nice. I was worried about any damages which can happen during the delivery. But no issues with that. The packing is safe. But the only reason that may change thoughts about this service is the long delivery. For me it took 5 days to arrive. It's may be too long. But I think it's not the company fault but the of the service which provides delivery. Support helped me a lot with that. Thank you, support. For anything else - 5 stars. Recommend
Nice job canvas discount. Canvas looks great and it fits well in the interior. One tip, be sure you choose the size at least 30' x 20' or bigger. It looks great.
Thanks
Canvasdiscount is great service. They have done their job well. I received my canvas in 3 days. Canvas is in high quality and the picture looks really natural. I feel very satisfied as a customer. Recommended service
Canvas discount made my favorite photo look great. I just love it. Very satisfied with my order. The quality and packing is fantastic
If I needed to chose canvas service alone, I think I would have checked a lot before deciding which would also cost me a lot of time. But I was recommended for canvasdiscount by my relatives. I'm glad for choosing this service. The canvas picture is great
I always prefer new and different way of art because it is new and attracts a lot of attention. I am very happy for ordering canvas in this service for a good price. I am satisfied with the quality and natural look of the image. Great service
This service is suggested for quality canvas. The price corresponds the quality. I'm glad for ordering canvas in it
I was following this service for some time. It often offers good discounts on all canvas types and sizes. I'm happy for getting a 25% discount right before Valentine's Day. And, talking about the picture, then it looks amazing for the paid money. I'm glad for purchasing canvas from canvasdiscount
Very nice quality of the picture. No issues with colors, shadows or any lines. Everything is clear, very good print
This service is very good. I'm glad for having deal with canvasdiscount. Btw, I used an offer with a 25% discount. It seems that I was lucky getting canvas for a nice price
I don't understand the early bad reviews given to this company. I ordered a canvas photo from another company, and it took a month to get it! I ordered 3 of the same photos from Canvas Discount and had it in 4 days! I love the price, I love the canvas, and the turnaround time was great! It was already stretched onto the wood as well. I would buy from them again for sure!
Answer: Dear Jess, Thank you for your message. In this case we advise to direct this question to our customer support by emailing us at info@canvasdiscount.com Our associates will answer your questions and requests as soon as possible!
Answer: Mine have always come within 1 week to 10 days, if not earlier.
Answer: I took about a week for four 16x16 canvases. Not sure if other types of items would require a longer processing time.
Answer: Odd request without any problem or reason for contact… Sounds kind of sad, hope someone reaches out to you but doubt a printing company is best for your success… Good luck to you!
Answer: This is the link I received in my email. I'm sure they will be more than happy to assist you! https://www.canvasdiscount.com/complaint
Canvasdiscount.com is a high quality canvas online shop. We use the newest and best technology for our prints. Our Customer Care works very hard to ensure the best possible Service to our customers. We try our best to achieve our most important goals, that is to offer extraordinary goods for an unbeatable price and at the same time to deliver in a very short time period.