The company has garnered a mixed reputation, with many customers praising the quality of their canvas prints, affordability, and user-friendly interface. Quick turnaround times and effective customer service were highlighted positively, particularly in resolving issues. However, several customers reported significant concerns regarding shipping delays, poor communication during order fulfillment, and inadequate responses to complaints. Issues with product quality, such as incorrect cropping and color discrepancies, also emerged as common themes. Overall, while the company excels in product quality and pricing, its customer service and handling of larger orders require improvement to enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I am sadly disappointed with my prints, but that is what i get for bargain shopping without a reference. What they call canvas is a flimsy piece of material that is more like one of those disposable table clothes you get from the dollar store. The "canvas" was put on crooked and the back is not even closed so you just see white ends, uneven stapled cloth on cheap wood. I would have returned them, but my husband opened put the box in the trash and the next day when i went onto the site, it says you MUST return them in the same box. Two of my prints were even left with a full white bottom (avatar shows that white bottom "canvas"), cannot even hang them on the wall. Nice fine print to get around going with your 100 percent satisfaction guarantee.
I am a professional whose client base is about 90% photographers and i will sadly not be recommending this company. They should stand behind their product and not use loopholes, like a cheap shipping box be required to return!.
The canvas I purchased at canvasdiscount is beautiful. The colors are vibrant and true to my original photo. I will definitely get some more photos printed by them in future. The photo on acrylic option sounds interesting as well. All in all I would recommend this site
I would like to thank bestcanvas for a professional service and good image quality. It’s clear that they have technology to provide what’s promised, because printed colors perfectly matched my laptops screen. Other companies can’t compete with bestcanvas price. Thanks!
I’m very satisfied with the service. Easy to order and my canvas looks really great. I think it’s awesome that canvasdiscount is also environmentally friendly, which is very important for me.
I’ve ordered four times already. Can’t complain. The delivery is quite fast, always excellent colors and quality materials. I’d say canvasdiscount is a reliable company.
Very poor communication as I received a canvas with a prominent crease across it and I have recieved no response for 2 days. I will never use them again.
Since it was my first canvas, I’m very satisfied with everything – the service, help from support team, easy to upload files, and the result is really impressive. Will order again for sure.
I’ve ordered twice and finally decided to share my experience with you guys. My only critique to canvasdiscount is that it’d be great if there were some warnings about bad quality of photo, so that I could know whether my photo is good enough for printing. But that’s a small bug, because canvas is always great quality, accurately stretched etc. I’m glad I’ve chosen canvasdiscount to print my canvas. Haven't been disappointed so far
Ordered my first canvas and it’s all that I hoped for. Also, the website is really nice. I liked that when I upload my photo I can see where the edges will be. And the customer service was really helpful. Great experience, great canvas! Thanks!
Job done excellent! Vivid and bright colors, picture looks so alive. Fast delivery. For me canvasdiscount is number one. Recommend!
My photos were printed exactly how I expected, even better. I can’t describe in words how great the picture looks, it’s just perfect. To my surprise I received canvas in only 4 days.
Great work. Worth the paid money. I will definitely order from this website again. Awesome canvas!
I’ve always liked images and photos of mountains. I used bestcanvas to print my favorite photo from the vacation in Zurich. I chose 36” x 24” size and it looks awesome. Colors are bright and just perfect. Image looks really impressive. Thank you, I’m so happy!
Every canvas I have purchased from canvasdiscount is always ideally printed. Colors are rich and all my photos look clear and natural. This is my third order of canvas from this service. So far, so good.
They offer many sizes, styles and examples of how each size looks like. Too bad they have no better examples on site with how each canvas with selected size will look like but that’s not a problem. Anyway, very solid quality and great service!
Canvas arrived within a week and looks great! The first purchase was successful with canvasdiscount. I think I will order another one but I wish I would better choose a little bigger. Anyway, the canvas is ok.
I got my canvas and WOW! I am Amazed! It's Beautiful! Thank you so much!
Quality really is top notch. I’m very satisfied with my canvas. Couldn’t believe how alive my picture looks. Awesome!
Answer: Dear Jess, Thank you for your message. In this case we advise to direct this question to our customer support by emailing us at info@canvasdiscount.com Our associates will answer your questions and requests as soon as possible!
Answer: Mine have always come within 1 week to 10 days, if not earlier.
Answer: I took about a week for four 16x16 canvases. Not sure if other types of items would require a longer processing time.
Answer: Odd request without any problem or reason for contact… Sounds kind of sad, hope someone reaches out to you but doubt a printing company is best for your success… Good luck to you!
Answer: This is the link I received in my email. I'm sure they will be more than happy to assist you! https://www.canvasdiscount.com/complaint
Canvasdiscount.com is a high quality canvas online shop. We use the newest and best technology for our prints. Our Customer Care works very hard to ensure the best possible Service to our customers. We try our best to achieve our most important goals, that is to offer extraordinary goods for an unbeatable price and at the same time to deliver in a very short time period.