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The company has garnered a mixed reputation, with many customers praising the quality of their canvas prints, affordability, and user-friendly interface. Quick turnaround times and effective customer service were highlighted positively, particularly in resolving issues. However, several customers reported significant concerns regarding shipping delays, poor communication during order fulfillment, and inadequate responses to complaints. Issues with product quality, such as incorrect cropping and color discrepancies, also emerged as common themes. Overall, while the company excels in product quality and pricing, its customer service and handling of larger orders require improvement to enhance customer satisfaction.
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I was very satisfied, ordering online, it was easy, fast, and the delivery was very fast, got the product in two days, after ordering. Very satisfied with the product. Thank you, would not hesitate to order from you again..
Super. Received canvas quickly and got another 20% off for a “like” on facebook. Such a wonderful deal and superb service. I recommend canvasdiscount
Respected seller and great customer support. I ordered canvas on the discount offer they e-mail time to time after signing up for the newsletter
First time user... very happy with the ordering procedure and the delivery method-website is user friendly... I'll be back! :)
Would definately order again in the future. Very impressive, great value, professional finish.
I highly recommend this site. Wonderful finds and cheap prices just like want i want.
Had great experience with company. Got worried that my order took a little too long to arrive, but now that my split prints are up on the wall and don't fail to impress my guests, I'd like to tell the whole world that you can trust this company.
I shared this website to my friends on facebook and google, and also, I got 20% off as promised. Wonderful canvas… very eye catchy colors… and personified product. I'm amazed :)
Most of my friends had canvas prints at home, so I knew a lot about the price and quality issues. My friend Jacky advised me to use bestcanvas and I’m very grateful to her for this recommendation. I have become their returning customer since received first print. Very reliable service
Their customer support treated me in a very polite manner by explaining every little detail and step. I made the purchase after all explanations and courier knocked on my door after a few days. Thanks for an excellent service!
Bonfire near the beach is something beautiful both in reality and in image. Service surprised me with the realistic print. Image was taken with the 5mp nokia phone and I was not sure what to expect, but they brought me the high quality print. Recommend
Bad for me I have chosen 0.75” frame which is too narrow for canvas hanging. “Cheapest is the dearest”. Next time I will order canvas with the 1.5” frame. Altogether, the quality of the printed picture is solid. I enjoy it a lot!
Last time ordered canvas have had questionable quality, but I got a discount coupon for the next purchase. Service has improved a lot since then. Now the quality is totally different - way better. Great!
I just love Bahamas no. 2 picture which I purchased from bestcanvas service. It’s so simple and it has major relaxing impact. Its true colors look well and calm. This blue ocean canvas fits perfect within any interior. Awesome canvas!
I received both 36 x 24 landscape canvases for free as it's described on website. Canvasdiscount was my choice because of the professional design, good reputation on internet, friendly customer service and, of course, free shipping. Please, note that free shipping is over $100:)
Thanks!
I remember bestcanvas offered discounts on all sizes a while ago but I didn't use chance to purchase canvas for lower price. But that's not the main reason.
Everything is ok – the canvas itself, the picture and the colors are genuine. The stretching is done tight and canvas is stable. The only recommendation would be - I would like to have discount next time purchasing another canvas which I'm considering to do. Overall, I'm satisfied
Horrible. I was "guaranteed" my canvas by Father's Day. This was confirmed on the website And by calling customer service before and after placing my order. Recieved a confirmation that a FedEx label had been created so I thought all was good. Didn't receive my package so I called FedEx and was told a label was created but it never shipped. By this time the company was closed for the weekend and I got the same "no answer" other reviewers did. Called this morning and complained and was told they don't know what happened, was spoken to very rudely on the phone. Please do not order from here, there are many better websites!
I ordered a photo of my kids from canvasdiscount a while ago. I went for the bigger size since I wanted to place it over the fireplace and I am so happy I did. Canvas is beautiful. I have received so many compliments! I will definitely get a few more of them just as soon as I get clear up my mind as to which photos to choose
Answer: Dear Jess, Thank you for your message. In this case we advise to direct this question to our customer support by emailing us at info@canvasdiscount.com Our associates will answer your questions and requests as soon as possible!
Answer: Mine have always come within 1 week to 10 days, if not earlier.
Answer: I took about a week for four 16x16 canvases. Not sure if other types of items would require a longer processing time.
Answer: Odd request without any problem or reason for contact… Sounds kind of sad, hope someone reaches out to you but doubt a printing company is best for your success… Good luck to you!
Answer: This is the link I received in my email. I'm sure they will be more than happy to assist you! https://www.canvasdiscount.com/complaint
Canvasdiscount.com is a high quality canvas online shop. We use the newest and best technology for our prints. Our Customer Care works very hard to ensure the best possible Service to our customers. We try our best to achieve our most important goals, that is to offer extraordinary goods for an unbeatable price and at the same time to deliver in a very short time period.