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The company has garnered a mixed reputation, with many customers praising the quality of their canvas prints, affordability, and user-friendly interface. Quick turnaround times and effective customer service were highlighted positively, particularly in resolving issues. However, several customers reported significant concerns regarding shipping delays, poor communication during order fulfillment, and inadequate responses to complaints. Issues with product quality, such as incorrect cropping and color discrepancies, also emerged as common themes. Overall, while the company excels in product quality and pricing, its customer service and handling of larger orders require improvement to enhance customer satisfaction.
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This was just the right look for this type imaging. I was pleased with the texture and overall look of the product. I will remember this company when considering the use of canvas. GOOD JOB.
Great canvas and very fast service. I received 1 week after ordering.
A++++++++++++
I have recommend CanvasDiscount to all my friends and will be using them again and again. Thank you!
Great canvas from photo and fast service. Highly recommend. Reasonable prices.
AAAAAA+++++
Thank You.
I ordered my husband a canvas blanket the middle of June, it is now July and I still have not received my order, this company does not offer delivery/shipment tracking so I'm here twiddling my thumbs wondering when I'll get my order. I do not recommend
I am quite please with the canvas photos. It was an easy process from inception to delivery. Thank you!
They were quick and reasonable, while providing a quality product. I had several images and several sizes prepared. All of these were top notch.
Everything I ordered was perfect, and look forward to buying more prints. In addition to looking great, the price was the deciding factor. I couldn't have asked for a better deal.
Very good job and great deals! Ill definitely be coming back to get more made! Can't wait to see what kind of deals you have next
I now own 9 different canvas' from these guys. They are the best value out there - I get compliments consistently at each new piece I hang.
Always do great work, quick delivery and at a fraction of the cost compared to other vendors.
Highly recommend
Unlike other reviewers, I have ordered many prints from them, if the quality is too low, they tell you and you can order IF YOU WANT or not, Not 1 issue with any order! Perfect every time (and if you order from the specials, you save and get what you pay for!)
My canvases came in a timely manner and look great on my walls! I love them and get compliments on them every time we have company!
Love how this site let's you know what size canvas would work for your photos. I've had several made from small to large and am very pleased.
I purchased a Groupon for pillow covers and this Groupon should have covered the total price of the product. Instead it only covered up to 12.99. I still purchased the covers (they are a gift) I have been emailing back and forth with best canvas about this because the shipping cost was 0$ but they are telling me that the 12.99 was the shipping? If this was shipping then it should have been in the shipping spot in the totals. They are saying that this was an error. Not very happy with the explanation and do not recommend ordering from them. As a customer it is not my problem if there is an error, or being told that I shouldn't ordered from a smart phone cause that's why there was an error... You cannot tell me I am being charged for shipping when the shipping spot said 0$
The prints were once so beautiful! Quality is terrible now.
I have ordered from this company many times and received beautiful prints, so I ordered a large amount of canvas for a show and every single print, more than 20 of them, came completely faded as if the ink was watered down or saturation at 50% or less. I have emailed the company but not heard back.
Dear Melody,
Thank you for your message. We don't have any of your contact data, so please write a short e-mail to satisfied@canvasdiscount.com Please note your order number in the e-mail. We are sure we can find a satisfactory solution together. Your Canvasdiscount-Team
The quality (colors & resolution) were excellent and right with the image we uploaded. The quality of the canvas was good. The framing was slightly off - wouldn't lie flat on a flat surface. More bracing was needed to make the frame more sturdy. It hung fine even with the slight framing issue.
I ordered 2 pictures, they both came back so light I can barely see the picture. No response from email.
Dear Josh,
Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number to satisfied@canvasdiscount.com Our experts will immediately take care of your request. We're looking forward for your reply, your Canvasdiscount-Team
The canvas is a bit thinner than I expected, but for the price this is fantastic! Once it's hung up, you don't notice anyway. You notice the quality of the beautiful print! The price is very reasonable for what you get. A wood frame behind the canvas, and a very clear picture.
I did have a problem with the first print I ordered, it was very large, and had some creasing, but I contacted the company, and after sending them pictures of the issue, they happily stood by their product.
I am impressed and will be ordering again!
Answer: Dear Jess, Thank you for your message. In this case we advise to direct this question to our customer support by emailing us at info@canvasdiscount.com Our associates will answer your questions and requests as soon as possible!
Answer: Mine have always come within 1 week to 10 days, if not earlier.
Answer: I took about a week for four 16x16 canvases. Not sure if other types of items would require a longer processing time.
Answer: Odd request without any problem or reason for contact… Sounds kind of sad, hope someone reaches out to you but doubt a printing company is best for your success… Good luck to you!
Answer: This is the link I received in my email. I'm sure they will be more than happy to assist you! https://www.canvasdiscount.com/complaint
Canvasdiscount.com is a high quality canvas online shop. We use the newest and best technology for our prints. Our Customer Care works very hard to ensure the best possible Service to our customers. We try our best to achieve our most important goals, that is to offer extraordinary goods for an unbeatable price and at the same time to deliver in a very short time period.
Dear Raeven,
Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number to satisfied@canvasdiscount.com Our experts will immediately take care of your request. We're looking forward for your reply, your Canvasdiscount-Team