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The company has garnered a mixed reputation, with many customers praising the quality of their canvas prints, affordability, and user-friendly interface. Quick turnaround times and effective customer service were highlighted positively, particularly in resolving issues. However, several customers reported significant concerns regarding shipping delays, poor communication during order fulfillment, and inadequate responses to complaints. Issues with product quality, such as incorrect cropping and color discrepancies, also emerged as common themes. Overall, while the company excels in product quality and pricing, its customer service and handling of larger orders require improvement to enhance customer satisfaction.
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I ordered 1 print and thought it was great! I soon proceeded to place 3 seperate orders of multiple sizes and pictures from a cell and from a regular camera! All simply amazing! They also came within 4 days of the day I ordered them! I highly recommend them! Very happy!
Love the quality of the pictures. I got 30x40 and no loss of quality in the photo. I was amazed of the detail in the pictures at that size. The speed that they fill the order is truly amazing. Love this company.
We ordered 16 canvas prints of different cell phone photos of the board game Catan for our game room and LOVE the results! Our custom homage to our Catan fanaticism is perfect!
I used CanvasDiscount to create canvas prints of several pictures I took in Africa. The turnaround was quick, and the pictures looked great. Both animal close-ups and landscapes turned out well.
I love them! This company is top notch. They are fast, easy to follow up with, I will order again!
Can't wait to order more! Amazing job!
If your looking for a great deal and great product order from canves discount, you will not be disappointed!
Great quality and craftsmanship. Fast service too. Highly recommend CanvasDiscount. I'll do business with them again. Thanks.
This will be my 2nd order placed of canvases from our recent trip to Scotland. I can't wait to see them and expect that they will be just as amazing as the 1st order.
Got this for birthday gift and she was beyond please. And like always so am I! Thank you for what you do.
I was very happy with the picture & how it was mounted. In addition, it was completed quickly & delivered in a timely manner.
Ease in ordering, shipped promptly, quality was fabulous. I will definitely order from them again!
Always quick delivery and very nicely packaged. I will be using your service again in the future. Thank you.
I cannot say enough of how satisfied I am with my wedding picture that I ordered from your company to have it placed on a huge canvas. Your service was quick and my picture arrived with no damage. When I opened the box and saw how beautiful the picture looked and the quality, I was amazed. Thank you so much, you guys are the best. I definitely recommend anyone to give them a try you won't be disappointed:-)
Product received was not what was ordered... Customer service refused to provide a replacement and they denied paypal claim for refund... stating it was a custom order... I would not recommend this company or that you use Paypal to complete purchase as neither stand behind their claim
I had to leave and be away for a month and so had to wait all that time before I could see and enjoy the quality of work you guys did. The artwork I did was a gift for friends and I anticipate rave reviews from them as soon as they receive it. Colors were accurate and framing was top class. Thanks a bunch!
Great way to share a memory of a fun trip with our family and friends. Will use your company again and again.
The canvas presentation was great! Fast and delivered as ordered. I have ordered several times from this site and will order in the future again.
CanvasonDiscount turned my beach photo into a piece of art. I've had friends exclaim: Breathtaking... Stunning. All were taken on an android phone. It was so very easy to use and simply created magic. I love this and will use over and over again!
Answer: Dear Jess, Thank you for your message. In this case we advise to direct this question to our customer support by emailing us at info@canvasdiscount.com Our associates will answer your questions and requests as soon as possible!
Answer: Mine have always come within 1 week to 10 days, if not earlier.
Answer: I took about a week for four 16x16 canvases. Not sure if other types of items would require a longer processing time.
Answer: Odd request without any problem or reason for contact… Sounds kind of sad, hope someone reaches out to you but doubt a printing company is best for your success… Good luck to you!
Answer: This is the link I received in my email. I'm sure they will be more than happy to assist you! https://www.canvasdiscount.com/complaint
Canvasdiscount.com is a high quality canvas online shop. We use the newest and best technology for our prints. Our Customer Care works very hard to ensure the best possible Service to our customers. We try our best to achieve our most important goals, that is to offer extraordinary goods for an unbeatable price and at the same time to deliver in a very short time period.