CallieReviews 1,186

Callie.com stole my money. I payed for super urgent shipping, and yet to hear back from them. I have emailed & message & even called the number they have listed several times and no answer. This is so frustrating. They are advertising false products & misleading people. And now their number is not listed on the website. I sent in a photo of my children for a custom necklace dog tag and still no signs of anything I also order a name buckle belt and the same no answer. I am so angry because I've been duke by this company.

I purchased a Photo Portrait Memorial Cat Gravestone from www.callie.com. This item is custom made and requires a personal photo to be sent. Prior to placing the order, I sent my photo to *******@callie.com to ensure that the quality was good enough. Customer service ensured me that the photo was appropriate. I then place my order. When I received my item, I noticed that it did not look like the examples provided on the website. The photo size and placement did not look good. I contacted customer service again and was told this was normal. They offered me a discount for another one of the same item or 70% of the purchase price excluding shipping. I wasn't happy with this offer, considering I felt like I had been mislead by the examples provided on the website. What was even more upsetting is that when I reviewed the item on their website, my review did not post. I gave them 2 stars and the review never posted to their website. It appears that they only allow high ranking reviews (4-5 stars) to post. This is so misleading and feels like a slap in the face to customers. The item reviews listed on their website were part of the reason why I decided to make my purchase. What I didn't know at the time is that Callie.com doesn't allow unfavorable reviews to post to their site. Therefore I was not making a fully informed decision. The site uses false advertising to lure in customers. I am disgusted with their practices.