From the business
Callie is the leading creative online gift store. We feature a broad assortment of tailor-made and original goods that will inspire and delight the giftee.
Callie Reviews Summary
Callie has a rating of 4.5 stars from 1,186 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Callie most frequently mention good quality, golf ball and timely manner. Callie ranks 5th among Personalized Gifts sites.
Ordered 2 memorial lanterns for family and the photos weren't even put on properly. It was cheap and very poorly made.
Absolutely disappointed that I paid $70 each.
Be aware! They show beautiful products on their homepage, but they do not deliver the same. What you see is NOT what you get.
They also do not respond to emails sent to their support email. I only got a response when I logged an issue via PayPal and even then they deny that they've sent an item that does not match what you have ordered.
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
Extremely poor. First one was ordered as a surprise for me from my wife, frame was damaged, plastic cover was scratched and damaged, and forgot numbers on some dates. Contacted them and offered a 20% refund for errors and damaged frame. After refusing such ridiculous proposal they agreed to fix it and send a new one no extra charge. 2nd frame arrives, again frame damaged, screen damaged and AGAIN mistakes in the dates.
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
I have ordered customised family name necklace and spent $80 haven't received yet. I have contacted to support and received their response with tracking detail that shipment has delivered to collect from parcel collection please collect from address below with your calling card.
No address mentioned and what is that calling card? I have asked them to update with address but no response
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
I ordered a custom baseball necklace they said it will arrive on Feb 27 or Mar 3rd after seeing all the review I was scared I felt like there was no hope waiting for it but it came earlier than I thought and the design everything was on point honestly callie
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
Been waiting since last year for my products to be delivered. Scam company beware! They kept promising goods would arrive but never came and now they don't reply
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
Very misrepresented. Too small of board so when you apply the hooks, it doesn't resemble the dog snout or lips. Comes from china so can't return.
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
Spent almost 100 dollars, I did receive my product, LATE but it came. It was total JUNK! Was three specialty necklaces that looked NOTHING like the photos I sent. They did respond, once, saying they would redo one of them, but since then (and multiple messages from me) I haven't heard jack crap! I suspect I'll NEVER get the remake. DON'T ORDER FROM THIS HONG KONG CRAP BUSINESS! I wish I didn't even have to award them with one star because they deserve NOTHING!
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
My item took 8 weeks to arrive they said I could have a refund no return address no refund this company is very hard to get hold of no customer service
We are so sorry about the experience that you're having with us. We sincerely apologize for our logistics service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
Don't pay for expedited shipping! Paid $22 to have by Christmas Eve. Delivered Dec 27th.
Ordered the personalized phone cords. Plastic names look cheap!
I ordered two very special necklaces for my mother and step mother for Christmas November 29th expecting to recieve them by December 21st or 22nd still have not recieved their gifts and after emailing the callie company I'm still waiting on a response. 80$ out and had nothing for two of the most special women in my life on Christmas. After reading the reviews I have no hope of receiving my items which is highly highly upsetting because who has money to throw around like that.
I ordered in November and supposedly the item has been in transit since December 5th and the thing shows my order weighs 0.157 grams (less than 1 lb?) I ordered a customized canvas and a personalized apron so it should weigh more than that. Anyway, it still updates with tracking info, but it is all so vague and doesn't say where specifically in transit it is. I call bull$#*! and I spent $80 some odd dollars. I still hope to get my items, but I wouldn't recommend this company and I would have never ordered from them had I realized it was from China, as I've never had a good experience ordering from companies there.
This is a Chinese website made solely to rip unsuspecting buyers off. They are located in Hong Kong and you will never get what you order. This is not a legitimate company. Never do business with these types of websites.
Callie has dropped the ball, and I should have known better. There website said guaranteed delivery by Christmas when I placed my order and it is currently 11 pm on Christmas Eve with no sign of my package. This year I am going into Christmas with gifts for everyone except my mother. Super disappointed. I wouldn't recommend this service to anyone. You can find more beautiful pieces with faster shipping on Etsy, and help a small business. Take your business elsewhere.
I ordered my gifts in November and was told they would arrive 12/13 still no gifts and Christmas is tomorrow. I am a damn fool requested a refund highly doubt I get it.
I finally got mine after waiting forever but I did get it and it's correct. I also got someone else's order so if you're missing a constellation with two names on it and a date that says 9-10-1983 please let me know and I'll get it sent to you if you can tell me the names on it and the other writing it has on it. I'm sure someone wants this for Christmas and I would like to get it to you on time if possible I'm not sure how else to find the owners of this item. I have messaged Callie but they aren't very reliable. You can find me on Facebook as Brittney Lynn Hollis in Tennessee if this item is yours.
I ordered 2 personal lighters and still have not received them. The email they provide for assistance doesn't send your message. So as far as I am concerned its a scam. Shame shame.
I've been waiting over a month to receive my Christmas gifts and they never came. I spent $100 on the site like an idiot. Don't be like me.
I ordered 2 metal laser cut signs but received less expensive balsa type wood signs. Design and name were correct but instead of laser cut metal the lettering is very poor quality wood engraving.
If I could give this company 0 stars I would. I purchased something for my grandmother and never received it! They told me to ask my neighbours is they took my order. I am beyond upset. I have asked for a refund, they won't grant me one. So now I am out money around the Christmas holidays….upset would be an understatement
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.