website thubmnail of Cactus Kingdom

Cactus KingdomReviews 56

3.6
How would you rate Cactus Kingdom?
grey star
grey star
grey star
grey star
grey star

Cactus Kingdom Reviews Summary

Cactus Kingdom has a rating of 3.6 stars from 56 reviews, indicating that most customers are generally satisfied with their purchases. Cactus Kingdom ranks 5th among Plants sites.

service
3
value
3
shipping
3
returns
1
quality
2
Canada
1 review
0 helpful votes
Follow Chris R.
Unfollow Chris R.
Send Message
Share Review
Report Review

Cactus Kingdom review
February 8, 2021

Great customer service regarding status of payment and shipping. Plants arrived healthy and happy. Followed instructions and patiently awaiting growth. Thanks!

Date of experience: February 8, 2021
Canada
1 review
0 helpful votes
Follow Anaïs P.
Unfollow Anaïs P.
Send Message
Share Review
Report Review

Quick delivery
February 2, 2021

Seeds were shipped pretty fast but I haven't sewed them yet

Date of experience: February 2, 2021
Canada
1 review
0 helpful votes
Follow Ervin S.
Unfollow Ervin S.
Send Message
Share Review
Report Review

Delivery of Seeds
January 29, 2021

The seeds were delivered in a nice package and were in great shape.The real problem may be if they germinate. I planted them when I got them and now have to wait to see the germination rate.

Date of experience: January 29, 2021
Canada
1 review
0 helpful votes
Follow Bren R.
Unfollow Bren R.
Send Message
Share Review
Report Review

Cactus shipment
January 21, 2021

Just received my package in the mail today. Was very careful and thoughtfully packaged, with no damage to the Cacti whatsoever. Was apprehensive to order in the winter months, but they arrived healthy and intact. Will definitely be a repeat customer!

Date of experience: January 21, 2021
Canada
1 review
0 helpful votes
Follow Julia S.
Unfollow Julia S.
Send Message
Share Review
Report Review

It took a while to receive my order, about 4-5 weeks, but I was send bonus seeds because of such a long wait. They did reply the same day when I sent them an email looking for shipment ETA. Good overall. I would order from them again

Date of experience: January 17, 2021
Washington
1 review
1 helpful vote
Follow shawn S.
Unfollow shawn S.
Send Message
Share Review
Report Review

Unique place!
December 21, 2020

Well designed website, loads of information, rapid shipping. Whats not to love!

Date of experience: December 20, 2020
Canada
1 review
0 helpful votes
Follow Ryan X.
Unfollow Ryan X.
Send Message
Share Review
Report Review

Order update
December 17, 2020

My order was shipped December 7th and haven't had any official updates from Canada Post but the team has kept me in the loop from what they see. I know I will be doing business with them again, the only thing keeping me from writing a review is the package not being in my possession. But they assure I'll be compensated regardless.

Date of experience: December 17, 2020
Canada
1 review
1 helpful vote
Follow Jean-Philippe V.
Unfollow Jean-Philippe V.
Send Message
Share Review
Report Review

Overall very good
December 16, 2020

Good and fast shipping.
Seed packs were lebelled
Very good support via email:)
Will order again, thx

Date of experience: December 15, 2020
Canada
1 review
0 helpful votes
Follow Celine N.
Unfollow Celine N.
Send Message
Share Review
Report Review

Too little or too short stems
December 14, 2020

I ordered a 4" pot of string of pearls succulent. The pot was a bit empty. There were just a few strings (stems) and those were quite short (less than 5in in general, even 2-3in mostly).

Date of experience: December 14, 2020
Matt M. Cactus Kingdom Rep
over a year old

Thank you for your purchase of our 4” $14 sting of pearls plant. It sounds like you got the correct plant, with multiple stems in the correct size, and in length, as advertised in the description with photos. Anywhere else this plant would be $35 +. As a courtesy, we also upgraded the shipping for you to a premium express service at no extra cost - this should also be acknowledged.
It’s not really reasonable to expect to receive a larger plant than what was ordered and then leave a review based on those expectations. If you desired a larger plant, it was very possible to just order the correct size. This is why a few sizes are offered.
When we reached out for more information and photos on this experience you declined to cooperate.
Wishing you all the best for 2021! CK

Canada
1 review
3 helpful votes
Follow Julia D.
Unfollow Julia D.
Send Message
Share Review
Report Review

Positive experience
March 5, 2020

Excellent selection, very helpful, was able to finally find a few cacti I had been searching for including a peyote cactus after looking everywhere, staff knows their stuff. Cacti are looking excellent.

Date of experience: March 4, 2020
Canada
1 review
3 helpful votes
Follow A G.
Unfollow A G.
Send Message
Share Review
Report Review

Huge Disappointment
March 22, 2018

Ordered unrooted Pereskiopsis Spathulata cuttings. They arrived to my great dismay in a simple, unprotected bubble envelope, completely crushed to goo and dripping green juice out of the package. Barely recognizable and utterly useless to me as grafting stock. Horrifying that anyone could imagine shipping plants this way and expect them to arrive in any other condition. This seller obviously does not care at all about the customer or the plants they sell. DO NOT WASTE YOUR TIME OR MONEY.

The deplorable condition my cuttings arrived in.
Date of experience: March 21, 2018

From the business

Cactus Kingdom is an online mail-order nursery specializing in rare cacti and succulents. We carry live cacti and succulents, seeds and supplies.


cactuskingdom.ca
Toronto, ON, Canada