Cactus Kingdom Reviews Summary
Cactus Kingdom has a rating of 3.6 stars from 56 reviews, indicating that most customers are generally satisfied with their purchases. Cactus Kingdom ranks 5th among Plants sites.
Everything was shipped on time and they were very helpful with any questions!
The tracking info was never sent/updated. My cactus was sitting at the post office for a couple days without me knowing. When I contacted cactus kingdom it seemed like this happened often.
I ordered a live cactus that arrive already with root rot after waiting forever for it to even arrive. I had someone more experienced with cactus let me know i wasted $65 as the base of the peyote is squishy. I begrudgingly ordered more seeds and also regret that now as the processing and shipping is the longest I've ever experienced.
Hi Amanda W,
Why did it take 3 months to come to this conclusion?
You ordered your cactus back on March 8th. This is the first time we are hearing about any issues with the plant 3 months later and after you have placed other orders. When you were emailing us regrading your difficulty with the newest order why was this again not mentioned? We suspect, if we did send a rotting cactus you would not have ordered again one month later. Squishy does not mean rot root. If you want a proper diagnosis on what is actually going on without speculating please contact us directly regarding your cactus.
We cannot be perpetually responsible for a plants welfare many months later, especially with difficult cacti that require special care. We provide all the tools required to care for these special gems and are glad to answer any questions. I understand you may be angry, however at some point you are responsible for the survival of your plant months later!
Regarding your second order - It took one week to process and ship as it was a large seed order. Understandably Canada Post shipping is delayed nation wide due to the on-going pandemic and workplace restrictions. There is a note regarding this front and centre on the website warning of the shipping delays and I think everyone understands this. We do also offer express shipping online if something is urgent, however, again it wasn't selected.
Growing rare succulents and cacti from seed may be the wrong hobby with such little patience. All good things come to those who wait.
Bought a bunch of seeds, not only did they ship fast but I've had good germination rates so far and the price was very agreeable. Thanks cactus kingdom we will be doing business again in the future
Well I sent for peyote seeds and I didn't get them the came nice and neat but there wasn't any in the package.
Hello Donna B,
As already discussed in the email, you did not fully unwrap the well protected package before writing this note.
Its crafty you did not update it after finding them. Shame.
Well the seeds were small, so I didn't count them properly.
And I got adapted mail shipping when I asked.
Very satisfied.
Quick dispatch and delivery.
Of 3 stores I bought from, these arrived first.
They are well organized and efficient at processing and sending orders
Top rate service, top rate products, will use them again, easy to deal with, helpful and strive to please
Received my seeds quickly and almost all of them germinated within days. Very happy with my seeds and delivery.
Shipped quickly, excited to see how they germinate
Fast processing and great prices! I will be shopping here again!
Quick processing and delivery
More than ten seeds per pack
Huge variety
Very grateful for this shop, I'm going to be ordering repeatedly in the future ( currently have another order in processing)
Thank you
I had an problem understanding the products and their use. Customer service rep kept asking questions until we resolved the issue
Received in very good condition, would definitely purchase from them again.
I cannot give a true rating as i have not received my order yet.its been 10 days according to the purchase date starting to wonder if i will recieve it
Hi Becky, there are some pretty big delays across the country due to Covid-19 slowdowns. Please allow some more time.
Thank you for your patience.
I ordered San Pedro Cactus seeds. They came quickly considering the disruptions in mail service caused by Covid-19. I appreciate the quick service. Here's hoping that the seeds will sprout!
The package arrived quickly, etransfer payment is fairly simple. I'd be happy to purchase from Cactus Kingdom again.
Cactus was exactly as I expected, packaging was great because the delivery guy decided to put it upside down! Came faster than what the shipping said, definitely will be shopping there again!
From the business
Cactus Kingdom is an online mail-order nursery specializing in rare cacti and succulents. We carry live cacti and succulents, seeds and supplies.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Matt,
If a package is delivered to a post office for pickup a notification card is should be left at the door indicating where and when to pick it up. *Assuming a notice card was indeed left by the postal worker; most people are able to read their notification slips and pick up their parcels without delay. Sorry you experienced a delay.
We are glad to hear everything was received well.
Thank you!