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BoutiquefeelReviews 6,126

3.2

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Boutiquefeel Reviews Summary

The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
1,816
shipping
1,816
returns
43
quality
5,780

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41,984 reviews

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GB
1 review
0 helpful votes
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Good service
August 31, 2022

Good service and good value of money and I needed new dress

Date of experience: August 31, 2022
GB
1 review
0 helpful votes
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Fabulous
August 31, 2022

Excellent packaging, correct sizing on the clothes, item as described.
Highly recommend, will buy again

Date of experience: August 31, 2022
GB
1 review
0 helpful votes
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.
August 31, 2022

Experience was fine no issues when placing order it was very smooth

Date of experience: August 31, 2022
Virginia
1 review
0 helpful votes
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Worthwhile purchase
August 31, 2022

Dresses are beautiful but do run large. Sandals are very cute but one had straps a little bigger than the other.

Date of experience: August 31, 2022
GB
1 review
0 helpful votes
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Refund/Exchange - How?
September 30, 2022

The jeans do not fit and I have found it extremely difficult to find out how to return for an exchange or refund. I have submitted a request via the website however received no reply, this was over a week ago!

I then receive an email asking if i have received my order and what the experience was! No mention of are you happy with the order? Would you like to refund or exchange?

Do NOT use this company!

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 31, 2022
Georgia
1 review
0 helpful votes
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On POINT
August 30, 2022

Loved everything about my order, BUT did not like how long it took for delivery. Still rate a 5

Date of experience: August 30, 2022
Australia
1 review
0 helpful votes
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.
August 30, 2022

Good product as described arrived on time would order again

Date of experience: August 30, 2022
GB
2 reviews
0 helpful votes
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Really good value
August 30, 2022

Easy to order and love clothing good quality clothes

Date of experience: August 30, 2022
Texas
1 review
0 helpful votes
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Loved it
August 30, 2022

Its like any online site its real and legit and the delivery was not that long

Date of experience: August 30, 2022
Massachusetts
1 review
0 helpful votes
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Not satisfied
September 29, 2022

Ordered two items only received one, poor quality nothing g like the picture shown very disappointed. Still waiting for other item

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 30, 2022
GB
1 review
0 helpful votes
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Size
September 29, 2022

Tiny in comparison to use size 16
Very disappointed

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 30, 2022
California
1 review
0 helpful votes
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Nice outfit
August 30, 2022

Got product in a timely fashion. The fabric is very comfortable.

Date of experience: August 29, 2022
Spain
1 review
0 helpful votes
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The sandals are amazing and very pretty but the bodycon dress doesn't respond to the size, it was too small. I love the sandals

Date of experience: August 29, 2022
Canada
1 review
0 helpful votes
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Sizing
August 29, 2022

The halter short set I purchased did not fit properly. The halter opening is not wide enough to fit around your neck. I'm not sure how it would fit any person.
The flip flop sandals I purchased are not sturdy enough for your foot. Your feet come right off to the side.

Date of experience: August 29, 2022
GB
1 review
0 helpful votes
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Rubbish went into bin
September 28, 2022

Terrible never again, the quality of the outfit was nothing like the picture waste of money in hard times too!

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 29, 2022
Michigan
1 review
1 helpful vote
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Scammers and Thieves.
September 28, 2022

I purchased 3 blouses from Boutiquefeel and when I received them they were too big. I returned the items in a flat rate package ( which doesn't have a weight but has a tracking number). After days of going back and forth with them regarding the weight and the fact that they have received the items they yet refuse to refund me. This company is a scam because they use the weight excuse to not refund your money when if you clearly have a tracking number I don't see the problem. This is exactly why I don't hold faith in foreign companies. NEVER AGAIN. They refused to render a refund because the package doesn't have a weight. 1 star is far too many but I had to pick one. POOR CUSTOMER SERVICE.

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 29, 2022
GB
1 review
0 helpful votes
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Top
August 29, 2022

Excellent good quality unique style and plenty of choice

Date of experience: August 29, 2022
Belgium
1 review
0 helpful votes
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Good experience
August 29, 2022

I ordered 2 dresses, one for my sister and one for me. Dresses that fit us well. Average quality but it was still good enough for us. I was apprehensive given the comments but in the end I have nothing to complain about.

Date of experience: August 29, 2022
South Dakota
1 review
0 helpful votes
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My experience was good I thought the shirts were cute so I ordered them. My order came fairly quickly

Date of experience: August 28, 2022
Illinois
1 review
0 helpful votes
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Satisfies
August 28, 2022

I was impressed with the quality and uniqueness of these shoes. Worth the price. Comfort is as expected with a flat sandal. I love my new shoes!

Date of experience: August 28, 2022

From the business

Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.