The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
This summary is generated by AI, based on text from customer reviews
Love staying on trend and saving money, shipping takes 1-2 weeks, quality is good for price, just remember to order a size up and you'll be happy!
I have been buying clothes on this website. This time, this dress is also unexpected. The material is very good. I think I will continue to support this brandAt the same time, I recommend everyone to buy the explosion of this brand, It's really nice!
I bought a dress and they sent me Slightly similar one but not the dress I ordered and they want to offer a 20%
Why would I want to pay for something I didn't order I would have never picked that dress it's cheap and different coloured and had a floral print I did not order a Floral printed dress
They won't return and they won't do anything else
Basically they stole my money
They do not have that same dress I ordered
So why sell something you don't have?
Put picture of the stock you have and send that it's a scam DONT NOT ORDER FROM THEM why would I want to pay 80% for something I never ordered
If you buy a diamond ring you should get what you ordered not what they want to give you
Amazing dress! Very big in general but with the belt fits perfectly! I'm a medium and it fits amazing in S. Came after a week!
I love this dress. It's so comfortable to wear, washes well on a cool / slow spin, gang to dry and it barely needs an iron. Great fit and well made! Loved it so much I bought it in another colour.
Their products have tons of photo reviews from a super positive and diverse community, making it easy for me to assess the product so I get the sizing right every time. The quality of their dresses is phenomenal, i been so pleasantly shocked with the feel of the product. Especially because the prices are so competitive. Shopping is easy (especially on the App), and they get new product in so frequently there's always new items to wishlist. I live in usa and their free shipping is quite quick (1-3 weeks). Absolutely one of my favourite online shopping experiences. I've got my friends all hooked, I would recommend this company a hundred times over, so nice for me! Love this brand.
I ordered many things from this website and I am very pleased with my products! Including a swimsuit, top, and sandals The clothes are very affordable, which I love, not to mention if you order over a certain amount the shipping is completely free which is amazing so I always order within that range. The clothes look exactly like the pictures. The feature of reviews and pictures is really helpful because it serves as a guide on whether you should consider sizing up or not. I was scared the clothes might not fit but as I received them and tried them on they all fit and look terrific!
Really love all the styles of this site, from tops, dresses to jumpsuits and sandals.And their customee service are really helpful.
You have to remember at these prices you are not getting top quality products. I have ordered many things like bathing suits, bags, blouses beach covers etc and liked them all If anything was not as written I wrote to customer service and either I returned at their expense or they gave me the credit. Do people think they are dealing with Neiman Marcus st these prices? They need to be realistic. I will continue to shop with them!
The most happy thing I have encountered recently is that I have met the shoes that I love. The shoes on this brand are really super beautiful. It's already very attractive to see the pictures. I can't help but make a purchase, but because of me. It was the first time I bought this brand of merchandise. I hesitated and only bought a pair. After waiting for a while, I received my shoes. This is the second thing that makes me happy. I received shoes more than me. Imagine even more beautiful, but because the size doesn't match my foot, I asked online if I could change the size. They are very friendly and help me to change the correct size. The attitude is very good. I am still waiting for my shoes. But this is a happy waiting.
I ordered wrong size and they exchange the size for me in very quick time.So sweet customer service and i cant wait to receiving my purchase.
They have a wide range of products. Great overall quality. And decent prices. I order from this site a lot and always receive compliments from the funky things I order. They are always having sales. And good customer service too. It's becoming my favorite place for fashion! I'd recommend this store to all fashion shoppers
I have absolutely loved them forever because of their top-notch customer service, selection, quality items, free delivery and hassle free return policy continue to send Lasership to my home. Oh and I mead this slogan for ur site hop u like it
The item of clothing was mediocre and the sizing was pretty inaccurate. This company makes you jump through hoops to return an item, it cost me £10 just for the postage because it had to be tracked, then I had to email the weight of the package, the tracking number and a photo of the proof of postage. I had a reply saying I had to get in touch with them after they had received the item (how am I supposed to know when they've received it?). I'm sure the idea is that people can't be bothered with the hassle of it and won't bother! I am a determined middle aged woman so I made damn sure I did get my refund (minus tax and minus the £10 postage which made it barely worth it but it was the principal of the thing in the end). It is also impossible to unsubscribe from their emails, these people have no morals. Steer clear.
I bought a black striped top, i highly recommend material is nice, fits well and it's just feel good to wear it! I'm 5'6" 145 lbs I bought a medium, I might have been able to get away with a small LOVE IT ANYWAY! I can't wait to wear it!
I ordered two swimsuits from them and they arrived quickly. I was most surprised my the quality of the swimsuits- for the price you can't beat it! Very happy with them and I will be a returning customer.
The shirt was received, I like it very much, the quality is very good, the seller is enthusiastic, the logistics is strong, a very happy shopping, praise
I ordered a blouse from Boutiquefeel and received in just a few days. I was so pleased to find that the blouse is just as pretty as in the photo and well made. I am very satisfied, I will buy again.
My favorite website! Customer service is great. There clothing is really good quality and great prices for each and every piece of clothing. Wonderful shipping process, everything always comes fast and they have free shipping when you spend a certain amount.
Great price for a great looking shoes. I purchased these for a wedding and I normally DONT wear heels and they were killing me. But this one is comfy. Like it.
Super cheap material. Small and there are no seams. Like a kid cut it out of cheap fabric and said here you go
I have bought and still love to wear there fantastic products.They stay up to date with styles and color.The only thing they need to do is lower there prices a little and give us free shipping
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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