The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
This summary is generated by AI, based on text from customer reviews
Boutiquefeel is amazing! You get to choose stylish clothes made with good fabrics. But always, always read reviews first before placing an order so you get to know the quality of the fabric and also the size. I once had a way bigger size on me, but thankfully, Boutiquefeel reponded quickly and even gave me an exceptional offer which was to keep the item and still get the full refund of the item.
I received all my items was happy with the fit some items were a tad snug for my taste but I am losing weight so they will be fine down the road. I did not deal with customer service at all so I cannot attest to how good or bad they arebut product is very nice
I have to. Say the shipping to the Usa was fast, one of my order is out of stock and i am anxious about it. I quickly contacted my customer service, they fixed my problem asap. Overall it spent 2 weeks to deliver my company. Thank you.
Boutiquefeel.com is an addictive website! Sales are amazing, style of clothing is always on point. And of course you can not complain about the PRICES! This website really wants to help us girls out and look fly on a budget. THANK YOU!
It was my first time ordering from boutiquefeel and it won't be my last. Their product is made of quality fabrics and they have the cheapest price on the market for what I have shopped before. Their shipping is the best and fast too. I will recommend Boutiquefeel for anyone. Keep it up guys.
I had a very good experience in this store, I wear 3 dresses and a pair of shoes bought in this store, so far without problems, they have good customer service, this makes a difference. My experience on this site is very good, recommendedthey treat their customers very well, they respond in time, good portfolio of dresses and shoesI do not hesitate to recommend this store to my contacts.
I tried to buy something on Boutiquefeel, after all, I was a bit strange to this site. But since I bought two pieces of clothing on this platform, I completely believed it. The clothes are of good quality and the service is good.
This is not my first online shopping experience, but this is really one of the best online store I ever met.The size was according to the messurement. I said some people complains about the size, but i didn't have that problems.The shipping was a bit delay, but they explain to me about the stocking problems.And offer me some coupons for the inconvenience. Totally understand about the issues, I will purchase again if have new trendy things.
I placed an order here and delivered very quickly. I like it very much. The size and style are good. The material and quality are better than I expected. Deserve five star. I guess I will buy new things here next time.
It's such a great site, very well organised, with updates all the time. You can always find something new, or old products with reduced prices. Love how they always try to please their customers and how they are always willing to help you with anything!
I have been a loyal customer of BQ for over one year, and have made more than a dozen fabulous, quality, bargain purchases. It is truly a pleasure to peruse their website and easily make purchases, with speedy delivery (usually 2 weeks from shipment) and a nominal fee for insurance to guarantee delivery - offering a re-shipment or full refund. The shipping charge is also nominal and they ship anywhere in the world. This is certainly an online shopping website worth trying as they sell a wide variety of merchandise - from domestic to personal merchandise and I am certain you will be delighted with all of your purchases.
The pricing, the variety, the ability to have them made to my actual size so they fit properly, all of it
I placed an order on this shop. It is great and the size fits well. Will buy more in future. I also told my friends to choose some beautiful clothes on this shop and I believe they will love what they buy.
I didn't have the courage to order this brand at first, but since I always saw their advertisement on facebook, I hesitated to buy my dress, contacted the customer service to ask about their size problem, the customer service attitude was very friendly, and the reply was timely, but logistics Some problems have caused me to receive it for a long time, but I know that their warehouse is far away from the United States. I am cross-border shopping. I feel that this is normal. I don't know why there are so many bad comments, the dress I received. The quality is good, not as bad as I expected, but maybe the logistics needs improvement, I hope I can buy it here, I don't want to encounter problems like other people's bad reviews.
I am the new customer of this site last month and I bought some tops and sandals from Facebook Ads, and based on my numerous shopping experience, I cheked this site and make a decision to place an order, it spend me only 10 minutes, And when I received all the purchase, I must sayI made a good choice, they don't let me down.My neighbour and colleagues praise me when I work or do some exercise.So impressed with this site~
Impressed with the quality and the sizing was just perfect.the color and picture are little different. But after wearing it looks good!
Thank you so much for the wonderful shopping experience. I am like a child waiting for my package to arrive. Dresses are well-made and so very affordable. Lovely to be able to purchase such beautiful clothes that take me back to my younger years. After sales service is excellent, agents are always very friendly and helpful.
I had a speed bump with this delivery, it happens anywhere, but what is most important is how easily the problem was solved. I look forward to my next Magical Shopping Experience. I'm definitely a fan and will continue to recommend boutiquefeel to all my family and friends.
Super happy with the sweater, so comfy, such great value for money! Quick delivery, and an overall wonderful experience, will definitely have no hesitations on buying from here again!
My sister is going attened the graduation ceremony. I bought three skirts for her.the colors and pictures are almost the same. My sister likes it. Thank you
I thought that I was going to be let down, but I genuinely love every item I've ordered! Going to order again next week
Perfect LBD for a dinner date or an event. Stretchy material so it hugs your curves without displaying lumps and bumps if you size correctly. Room for large busts as well. Definitely one of my favorites.
Cute boutique store with trendy fashion pieces. Friendly and knowledgeable staff. Limited in store selection but they do have most of the items showcased on Instagram. Will definitely be back next time
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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