Boutiquefeel Reviews Summary
The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
This summary is generated by AI, based on text from customer reviews
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One month ago I bought some protective masks from this company out of Japan. My credit card immediately shut down and I was unable to charge because they thought my credit card was compromised. I straightened it out with my credit card company. I have chatted online with a representative and have let 4 messages asking where my masks are.
There is a tracking number but they have been in California for over a month now. Now I am only allowed to leave a message with the company. Chat is no longer available. I am out $40.00 and I still do not have my masks.
This company is a SCAM ladies and gentlemen. Be very wary!
I fell for this scam. Have been waiting for over a month for my purchased items. This company took my money and has not delivered. I can't even get a valid tracking number. I have messaged them several times and always get "please be patient. Your order will arrive with in 3-5 days" Fraud!
This website is certainly the best website to buy beautiful outfits paying the best price, my orders always get
Here quickly and in great conditions! They also reply to me very fast when I need help, giving us really good support.
The prices are low and the quality is actually really good. Which I was pleasantlysurprised about. The shipping was also quick, which I was not expecting.
The fabric for this pajamas is really nicelooks very sexylove it.
If the shipping speed can be improved could be more better.
I am trying to contact them at their customer care email it doesnt work.
I tried their official website it doesnt work
This is very frustrating...
This website is a great store for online shopping as it provides cheap and good quality items. They have an
App that is also easy to use and navigate through, The items were good quality and fit perfectly. I just ordered
A second time. Now all I have to do is wait!
Boutiquefeel is a shopping experience indeed.
After 14 days, I finally receive my package...
Thanks God. Fits perfectly. My friend loved it too.
I like this shirt a lot. It's comfortable and it's a casual look. However it is a little longer in length than I expected, but not too long and it keep you safe when you raise your arms.
Ordered face coverings from them that never shipped. Tried to get answers via live chat and was blocked from asking more than 1 question. Tried 3 times to cancel order and was forced to dispute the charge through my cc company. This site is a total scam!
I ordered a top and it came with deodorant stains under each arm. This was obviously a prior return that was resold to me. Absolutely digusting! I'm not going to the post office to return it because of what's going on with the virus I don't think it's worth it but I do want the public to know about this so you can beware before ordering.
I've bought from chic me and it's trash cheap material not true to size. And I saw in the comments that someone said they're owned by the same company if so don't waste your money. They have the right idea with the designs but the material is trash.
Shipping takes ridiculously long for the price of the clothes. You probably should order a month or too ahead of time if u need an outfit for an event
My order of 3 items came in after 3 weeks of waiting for the package. The quality of each fabric is BELOW AVERAGE. The clothing design is beautiful and advertising is nice BUT what's the point if the clothing sags on the body. I ordered a size Small and the size is still too baggy and loose. I'm very disappointed in BOUTIQUEFEEL and their other account CHICME. You can keep your $1 material. I ordered over $100, I want my refund back!
Order:
*********************069
If I could give a zero I would. I bought three items, two fit ok but one didn't so I asked if I could return it for the next size up. They gave me an address that the USPS said is undeliverable and now no response from anyone. This company also has a sister site chicme.com so buyer beware. They have some nice looking clothing but everything comes from China so you never know what size to order. My wife is a DD and usually wears a Medium so I bought a large dress b/c of her breast and it was still way too small. One item I bought was a medium and it was way too big. It's a crapshoot with no customer support
Ordered lingerie. Not at all as pictured and poor quality. Returns are impossible and not very customer friendly
I ordered lingerie that clearly showed underwire and form fitting (shapely) material. What I received was a limp piece of lace with cheap sewing, no underwire. I laughed and immediately put it back in the bag. When I asked for a refund they said they don't refund for lingerie. TOTAL SCAM. I have begun a resolution process through paypal. I did read reviews but they clearly have people writing false positive reviews. Oh, and they're out of Hong Kong. I should have known better. (first photo is ad, the rest are what I actually received - if you look carefully you will see the sloppy stitching, no underwire, etc)
I waited forever for this company (I am assuming now to make the cheap product) to get the cheap pathetic clothes. The pictures on the internet are nothing that you receive after waiting forever. Try calling them. You can't. An internet experience to learn. LOOK AT REVIEWS BEFORE BUYING FROM COMPANIES. I hope they take my money and feed their kids or whatever, bc this is the only satisfaction I have is they must need the money really bad.
Do NOT buy from this company. They are indeed thieves. They lie about items in stock and beg for good reviews. They took my money for expedited shipping and then held the items because I was honest about not being satisfied with their level of customer service. This company may have a language barrier because it's overseas but in plain English I want my money!
Do not use this site it is a joke, refuse to reimburse or refund the so say reviews on here must be written by their employees that or they make them up because this company I without a shadow of a doubt would not give them a single penny of my cash in future, if you don't want to be ripped off don't place an order as simple as that.
From the business
Shop Boutiquefeel - Women's Online Shopping Offering Huge Discounts on Dresses, Lingerie, Shoes, Jewelry, Home Goods, Kids' Clothing and More.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members