I really enjoyed my stay with booking.com accommodation.
I won't use them just because of their new obnoxious commercial.
Always the best hotel booking tool. Using it for every trip. Easy to use and handful filters!
Good accommodation but it was opposite a migrant camp for 3000 men
DO NOT USE BOOKING.COM they sent me to a roach infestex hotel, then offered ony $14 refund! Scammers!
They charged me a night for an hotel I didn't stay or reserved
Do not use booking.com. Go with a more reputable company like expedia.
Use this site every time i travel, never has let me down
Is booking.com provide a service for management response?
If so, how can we do it? Thanks.
Great company for booking hotel and vacation rentals
Have sent many messages to customer service and am being ignored!
It was easy and cheaper than other. I recommend this.
My room was $25 if booked at the hotel in Phnom Penh. Booking.com charged $50 a night.
Outrageous cancellation fees when their website booked the wrong night
Complained about accommodation paid 213 lev they give us 20 lol might even issue court proceedings
Stay away. Horrible. DON'T USE. Misleading info on properties. Terrible customer service. Avoid!
Jag bokade ett hotell i Bagdad flera veckor före resan. Dagen före resan fick jag ett bekräftelsemail. Men när jag kom till hotellet blev jag förvånad över att hotellet var stängt för underhåll, och det fanns ett telefonnummer på dörren som tillhörde ett annat hotell. En omoralisk person svarade mig på ett oförskämt sätt och avslutade sedan samtalet innan jag kunde avsluta mitt samtal med honom. Jag kontaktade kundtjänst på Bookings hemsida, men än så länge har de inte hittat någon lösning. Jag tror att de hittar lösningen efter att resan är över. Mycket dålig kundservice, inte kvalificerad att lösa det enklaste problemet. Jag bokar inte längre genom dem. Alternativa sajter och konkurrens är mycket bättre.
Ma réservation à été annulé sans me contacter du à un problème avec mon numéro de carte de crédit 4 jours avant le départ! Super par hasard les prix était pratiquement le double j'ai dû me trouver un plan b dernière minute plus jamais booking.com pas moyen de parler à personne que du chat en anglais.
Compre pasajes y trate de hacer una correcion en nnombres antes de las 24 horas de comprar los pasajes y no lo aceptan. Me tienen llamando tres y hasta cinco veces al dia porque iban a escalar el caso para resorverlo y ahora pusieron una Nota en la Reserva que solo se comunicara conmigo un supervisor y nadie quiere atenderme porque debo esperar la llamada del supervisor que quedo en llamar ayer y nunca llamo. Cuidado son una estafa.
Overview
Booking.com has a rating of 1.2 stars from 4,237 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Booking.com most frequently mention customer service, credit card and free cancellation. Booking.com ranks 445th among Hotels sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Donna. I would be happy to assist you. Could you please specify your request? If it is reservation related, could you provide me your booking number? Regards, Konstantina