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Bodybuilding.com

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India
5 reviews
9 helpful votes
Follow wad e.
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I am a regular visitor of bodybuilding.com and I just crazy about bodybuilding and the bodybuilding.com are really helped me a lot to know some good workouts and diet plan so on. I think only few online services are providing best service and good information for their customers and bodybuilding.com is one of them.

Date of experience: August 31, 2014
Minnesota
1 review
13 helpful votes
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First of all / I would have preferred to click no stars in my review but it wasn't an option. I ordered a hundred dollars worth of supplements from Bodybuilding.com which were lost by the Post Office after having been transferred to them by FedEx. Bodybuilding.com said it was up to me to work it out with the Post Office / they would not refund my money or replace the product unless the Post Office returned it them. I spent two and a half very precious family time hours tonight trying to get my supplements and all I've gotten is a promise from the Post Office that they will try to redeliver the products and that it didn't look like it had been destroyed in the riots in Minneapolis which had destroyed our local Post Office... but she didn't know for sure. Bodybuilding.com is a complete failure when it comes to integrity and loyalty to their customers.

Date of experience: June 11, 2020
Georgia
1 review
0 helpful votes
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In a similar vein to ‘nothing great happens in your comfort zone', this quote is a gentle nudge to challenge ourselves to do things that scare us. Not to be taken too literally, it's a reminder that bravery can often lead to success.

Date of experience: May 4, 2021
TC
1 review
14 helpful votes
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Buyer Beware
December 12, 2019

I joined bodybuilding.com quarterly online program. Two weeks before it was to expire I cancelled the program - or I thought I did. I found out later that you need to click thru three different screens to say are you sure you want to cancel? I thought I was cancelled after the first screen and filling out the questionnaire of why I was leaving. They billed me for next payment. I used their online chat the same day I received payment and they were unable to assist me stating these are our policies and this is what you signed up for. They could see by my account I have not used it for a long while. It is not the money that was the issue I just do not like companies that are not transparent in their processes. I would not recommend them on this factor.

Date of experience: December 12, 2019
Virginia
1 review
0 helpful votes
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I have to be honest, I have read a lot of these 1 star reviews and I completely disagree from my personal experiences. I've been buying from this company for years and had nothing but amazing experiences.

Date of experience: May 4, 2021
Colorado
1 review
2 helpful votes
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I have been ordering products from bodybuilding.com for years now and have nothing but great things to say about this company! There customer service is excellent, their delivery time is outstanding (for instance I made a purchase yesterday and received my order today. I know it helps living in Utah since the company is based out of Idaho), their prices are unbeatable, and always offer deals and coupons. I absolutely love this company! Not only do they offer wonderful products. But they have very helpful forums and articles relating to health and fitness. I wouldn't be where I am today without their free online programs and motivation of others through bodyspace. I will continue to use this website daily and refer family and friends whenever possible! Thanks to all those hard working individuals who make this company so successful!

Date of experience: January 6, 2015
Utah
1 review
2 helpful votes
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I never review anything but this web site surpriseme. Prices were right, I have never received by mail something so fast and I live overseas in a military base, also a free gift and then they sent me more free samples, then i received an email talking about the products that I bought and recommending articles. This web site is a 5 stars one.

Date of experience: March 10, 2011
Nevada
1 review
10 helpful votes
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Owner is racist
June 17, 2024

Owner is racist Just look at forums for proof lol
Owner is racist
Owner is racist
Owner is racist
Owner is racist
Owner is racist
Owner is racist
Owner is racist
Owner is a racist indian
My best friend Faz

Date of experience: June 16, 2024
Florida
1 review
0 helpful votes
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The email I had used to order my items was not working and it had already passed the date on which I was supposed to receive my items. I contacted support, and they contacted me within the hour with my tracking info and package status after I gave them my name and the items that I am having shipped.

Date of experience: May 4, 2021
Pennsylvania
1 review
0 helpful votes
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Ripped me off
August 1, 2023

Items were delivered to the wrong address and the post office told me it was returned to sender due to undeliverable address. I showed bodybuilding.com and still no refund.

Date of experience: August 1, 2023
California
1 review
0 helpful votes
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Something that women who workout often need to hear, Jessie reminds us that lifting heavy is not just for the boys. Bodybuilding is about a lot more than just looks. Lift to gain confidence. Lift to feel strong. Life to feel amazing.

Date of experience: May 4, 2021
Egypt
1 review
9 helpful votes
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Just liars...
I order a carnivor from 2 month ago ( order no: #*******383) and i didn't receive it cuz it was damaged and i got paper from my customs showing that but bodybuilding.com doesn't care, they didn't want to refund or send another one, really never order from them if u live abroad... and check the reviews from too much people abroad and u will find the same...

Date of experience: February 10, 2016
Jordan
1 review
3 helpful votes
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They actually deleted my review of a product, even thought I was a verified buyer as for "not to confuse the customers"!
After being a customer for over 2 years, but they delete my review as nothing happened, and the customer service was so rude as I'm the one to blame!
I bought a creatine product that had a blend of creatine types. It had creatine HCL which i wanted to try.
For my surprise when it arrived, the product had different description than the label that was displayed at BB.com.
It didn't have any creatine HCL, so BB.com deleted my verified buyer review, changed the label to a new one as nothing ever happened, then blamed me for confusing the custmores!
Will never deal with again or recommend to anyone.

Date of experience: December 5, 2013
Massachusetts
2 reviews
0 helpful votes
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Order cancelled
February 24, 2022

Bad company cancel my order, they canceled my order without saying the reason they just said they can't sell to me, I researched another company that sells the same product called dps, they gave me a shaker as a gift for the first purchase, and the prices even better, in bodybuild I paid 389$ in dps I paid 340$, I don't indicate bodybuild, only name

Date of experience: February 23, 2022
India
1 review
0 helpful votes
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WHAT IF YOU COULD SKIP YEARS OF DANGEROUS BODYBUILDING AND "SUPPLEMENT" EXPERIMENTATION WITHOUT WAISTING YOUR TIME AND MONEY ON OUTDATED ADVICE

"Our custom PED program was only available to the coaches Tony Huge coached over the years to spread the anabolic matrix theory. So this is your chance to join and become a part of the EA Inner Circle (with limited spots). Among other top kept secrets we will also reveal my secret protocol that will allow you to build huge amounts of permanent muscle(hyperplasia) while burning fat and staying in perfect health."
join now= https://bit.ly/3uqSFff

Date of experience: May 29, 2021
Texas
1 review
2 helpful votes
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I have tried to contact customer care for the past week and nothing! When you call the number, it has a automatic recording that doesn't allow you to move forward. All it does is automatically tell you to contact via the online help and then it hangs up. WHAT ON EARTH ARE YOU ALL DOING! Sitting on your behinds and not doing anything! You can't even operate a stupid website the we all like to have operational 24hour/7days a week! FIX WHAT EVER YOUR BEHINDS NEEDS FIXING AND LET US CUSTOMERS TALK TO A LIVE AGENT INSTEAD OF A ROBOT! OR ON THE PHONE! AND ALSO RESPOND AND FIND OUT WHERE ARE ALL OF OUR SHIPMENTS ARE AT! EXECS GETS PAID TO DO WHAT? I WONDER?

Date of experience: November 13, 2022
Washington
1 review
1 helpful vote
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"Extremely dissatisfied with their customer service and business practices. Ordered a product that was in stock then all all of a sudden during checkout it was on backorder. Today marks exactly 1 month that i have been waiting for my order just to find out that they all of a sudden completely cancelled my order. So far I have sent 4 emails to their customer service department to which only 2 were replied. All they had to say was that they were on backorder but was never given a time estimate or any way to make the situation better. Now I have to wait an additional 2-5 days to receive the money back in my account from my purchase. Customer service is imcompetant, rude, unprofessional, and lack answers to basic questions. These kinds of business tactics are ridiculous in a time where communication is so easy and customer service is of the upmost importance. No worry though ill take my money elsewhere."

Date of experience: August 16, 2012
GB
1 review
3 helpful votes
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Ordered a product which was buy 1 get 1 free with 1 other product. The product which was not on offer arrived but other product was not in stock at despatch time. They don't want to give you the offer price because it was just for showing. Since than waiting, a lot of mails and conversion but all in vein. Big company but don't know when the product is going to available in Europe. Strange thing is that they don't tell you before ordering that the product is not in stock.
Wouldn't recommend anyone. Beware of these Americans fraudsters.

Date of experience: January 19, 2014
Lithuania
1 review
0 helpful votes
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I've had some products purchased form them and then canceled my subscription. After this, the company has been non-stop emailing me about a subcription that I have and is currently out of stock. For a whole year.

I've contacted them multiple times only for them to tell me what I already know - I have no account with them and I have no subscriotions with them. Still, for a whole year and currently, they continue to email me with "Your Subscribe & Gain Item is Out of Stock" offering other products.

Every single time, I contact their support. By now, they simply close my tickets without even replying and... yes, continue to email me that spam. I've requested for them to delete my data, which they seem to ignore too as they continue to email me again and again.

Thus the 1 star, for a completely horrible view of their clients or ex-clients (they seem to be confused as to whether I have an account) and mishandling of user data, unsolicited spam, and GDPR breaches. Sadly, they are US-based so they don't seem to care about user-data legislation present in Europe.

Date of experience: April 4, 2022
Canada
1 review
2 helpful votes
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I placed an order and the site had crashed. Thinking it didn't go through, I went back and tried again. Turns out both my orders went through separately, so not only did I pay for two orders when I only wanted one, I paid separate shipping. I immediately emailed service, but didn't get a response. I got my products the very next day, which I wasn't expecting and still hadn't received an email. The next day I was going to call but finally received an email back saying it was their mistake and they refunded me the entire second order and shipping and told me to keep the product. They surpassed my expectations and were extremely friendly.

Date of experience: August 5, 2017

Overview

Bodybuilding.com has a rating of 1.9 stars from 82 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bodybuilding.com most frequently mention and customer service. Bodybuilding.com ranks 13th among Body Building sites.

service
25
value
23
shipping
26
returns
21
quality
19