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boAtReviews 227

2.8

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boAt Reviews Summary

boAt has a rating of 2.8 stars from 227 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with boAt most frequently mention customer care, worst service and warranty claim. boAt ranks 3rd among Headphones sites.

service
140
value
136
shipping
135
returns
128
quality
138
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India
1 review
0 helpful votes
Follow Kavish R.
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So poor quality of product or low quality products i bought immortal 121 earbuds i facing many problems and company reject my claim of wai

Date of experience: January 16, 2024
India
1 review
0 helpful votes
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Worst products
January 14, 2024

Low quality and worst products I bought earbuds they are not working they are not responding for replacement

Date of experience: January 14, 2024
India
1 review
0 helpful votes
Follow Suhas D.
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Worst customer care
January 11, 2024

Product broke at such a point it should not break in the first month. No replacement given.
I suggest that avoid purchasing boAt products.

Date of experience: January 11, 2024
India
1 review
0 helpful votes
Follow Nikita J.
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BOAT Worst company
January 10, 2024

I ordered Bluetooth airpods181 replaced because previous one were not working and I got empty box twice regarding same I tried to connect with customer care service and also email photos and video even after several reminder the refused to accept their fault and to deliver me product for which I have paid I am feeling cheated can't trust anymore. They just cannot accept their mistake.

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Date of experience: January 10, 2024
India
1 review
0 helpful votes
Follow Dilpal Singh C.
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Very bed service
January 6, 2024

I buy earbuds 181 it's horrible...very send me both earbuds different earbuds.then I replaced this product...they send me again different earbuds...it's very irritating...do not purchase any products from boat...very low quality

Date of experience: January 6, 2024
India
1 review
0 helpful votes
Follow Bharath B.
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Airdopes Flex 454 ANC
January 4, 2024

Firstly when I've purchased,it was good but after 2-3 months I'm facing problems like Bass in the song is getting muted after attending calls and When we open the pods and listen to a music I can hear too low sound like it's just 20% volume but it's 100% full in the pods and the mobile.
I've complained to boat on Instagram and raised a warranty Claim,they've collected the pods from me and returned ofter 1 week saying that your pods is all clear and it has no problems and they've cancelled my Warranty Claim.

Please respond to this review.
It's not worth of 2000 for this type of Airdopes Flex 454 ANC.

Date of experience: January 3, 2024
India
1 review
0 helpful votes
Follow Rishita M.
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For Earpods
December 25, 2023

Boat company is a very useless company. The method of talking to customers is very rude. There is no replacement or refund of any product here. The product is completely useless.

Date of experience: December 24, 2023
India
1 review
0 helpful votes
Follow Shilpa S.
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Customer service
December 23, 2023

Boat has the worst customer service. When i ordered airdopes, i was at different place, now I'm living in a different place. It's been 9 months since i bought my airdopes. I raised a complaint. They told they will pick it up. But didn't ask me for location. When i tried to reach them,didn't find any solution. They literally have the worst customer service

Date of experience: December 23, 2023
India
1 review
0 helpful votes
Follow Edul A.
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Products are not good quality because I have buy a a product but products is damage after 6 month so plzzzzzzz do not buy any product... Everyone

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Date of experience: December 21, 2023
India
1 review
1 helpful vote
Follow Rupsing G.
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Boat airdopes 141 issue
December 21, 2023

Actually I was booked complaint for my airpodes because right bud can't working properly, after repairing within a month both buds are not working.I raised 2 times complaint within 6 months. Still issue not completely resolved. So what is the quality of product how it will survive 1 year.

Date of experience: December 20, 2023
France
1 review
0 helpful votes
Follow Rajesh S.
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BoAt is a froud company
December 21, 2023

Theft of the watch (ordered item) from the shipment.

My son had ordered a boAt SMART WATCH (COSMOS) on 16th December 2023 from your boAt company's official website and paid Rs 3399/- through online banking transaction from IOB account.

Today afternoon (20th December 2023) around 12 pm when the delivery boy came with the parcel, he asked me to share the code to receive the shipment. I gave him the code, but in the meantime I noticed the seal / tape from one side of the box was tampered with and the box was slightly opened. The courier boy within this time had scanned and updated the status to "shipment delivered". However, I refused to accept the tampered parcel.

Upon my insistence he opened the parcel in my presence & the gatekeeper of our society who was on duty and witness to the whole episode. To our shock the watch was missing from the box. He immediately contacted his Supervisor (ECOM Express) & informed him of the item (watch) missing from the box. He took the box with him as I refused to accept the empty box.
I advice everyone not take any products from this company, as they have no value for there Customer's.

Date of experience: December 20, 2023
India
1 review
0 helpful votes
Follow AMIT P.
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Unreliable, non durable, poor services. Within week earbud not working and almost 100 email written but no action taken.

Date of experience: December 15, 2023
India
1 review
0 helpful votes
Follow Suraj D.
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One of the worst company I have ever seen in my life. I'll purchase boat 181 earbuds on 11 Dec -2023 order id- ******* on 15th Dec i'll received my order by blue-dart. One side earbuds in not working when i was asking for my refund they refused to refund my money. There is no option for exchange on there *******@aman *******@boAt lifestyle is the worst company with worst service...

Not even a single day use. Don't purchase any product from them if you want to suffer mentally.

Date of experience: December 15, 2023
India
1 review
0 helpful votes
Follow Rohit K.
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I am inform you that, when I did my product with Blue Dart Service, there was no physical damage. This product is exactly clean only maintenance damege. I have Photo and video of the product before delivery, I shown photo for proof. This product has been damege any services after products dispatch.

Date of experience: December 14, 2023
India
1 review
0 helpful votes
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Return issue
December 15, 2023

Wrost supplier ever during the oder of any product they are full of suppotive and after the return of the product they are refuse to return the product (internal issue) with warranty period

Date of experience: December 14, 2023
India
1 review
0 helpful votes
Follow Bhandev Y.
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This series very bad
Product chang kar k claim reject karti hi
Problam software may bhi ati haibaot ki

Date of experience: December 14, 2023
India
1 review
0 helpful votes
Follow Vikas J.
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Dear my boAt order *******
I want delivery boat. Does it want to give afte waking for a week now they want to refund.
I feel cheated.
Ur online orde lr system is pathetic

Date of experience: December 14, 2023
India
1 review
0 helpful votes
Follow Vishnu C.
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Bad product
December 8, 2023

Don't buy boat wearable waste of money
Service is very bad...
Lost of trust...
1,Battery issue
2, conection issue

Date of experience: December 8, 2023
India
1 review
0 helpful votes
Follow Ramesh K.
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Waste
December 6, 2023

Recently bought airdopes not working. Even after requesting for return, courier partner is cancelling return request twice. Still now either courier partner hasn't contacted with me. We didn't receive such a irresponsible answer and worst reason from them.

Date of experience: December 6, 2023
India
1 review
0 helpful votes
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Worst products and after sell service
December 6, 2023

Buy a sound bar avante 1550pro, it stop working after 4 months, then i contact customer care, after that i have waited 4 months and call almost 100 times, now they told me they can not repair the product, they give me refund, i have brought the product for 8500.00 rs and they give me refund of 5000.00 rs, they cut my 3000.00 rs for using the product months.
Shame on you boat, never ever buy a product of boat in future.

Date of experience: December 5, 2023