The overall reputation of BMB Matrix is marred by significant customer dissatisfaction, primarily due to persistent communication issues, delayed refunds, and unfulfilled promises. Many customers report feeling misled, with legal action being a common recourse. While a minority of reviews highlight successful experiences and positive interactions with specific staff members, these are overshadowed by the overwhelming sentiment of frustration and financial loss. The company's customer service approach appears reactive rather than proactive, often responding only when negative feedback is publicly posted. This suggests a need for substantial improvements in communication and accountability.
This summary is generated by AI, based on text from customer reviews
Bmb matrix did a great job on our Amazon business! They were professional and courteous. Our store has generated a decent revenue since we signed up with them. I would recommend them if your looking to sell on Amazon!
Thanks to the wonderful team over at Bmb Matrix. I just received an email saying my Amazon selling privileges have been restored. I honestly didn't think they could pull this one off.
With Bmb matrix sales came in pretty quickly and I made a little more than the $2200/M profit that's advertised on their website. Wish my project manager would communicate more often.
Thank you Bmb Matrix! After being a client for 6 months my ecommerce business is still going strong. My ebay and Amazon stores are both generating revenue.
Good experience for the most part. After my amazon store was loaded I got a decent amount of sales. Will speak to my project manager next week about upgrading to more products
In my store.
I used to be skeptical about buying a Amazon business but Bmb changed my perception. I recently invested in their Standard package and surprisingly I got sales right away. I'm three weeks in and sales are still coming in. If my store continues to bring in consistent sales I will purchase another package from them. I definitely recommend them!
I purchased the lite package and was given 100 additional products which I appreciate. Sales slowed down a little but has picked up over the past few weeks. Hopefully I can get products in my store with bigger profit margins.
Their services is a great way to grow your current Amazon business or start one. I been selling on Amazon for 2 years and needed a company that could help me grow
My store while not taking to much of my time. Their products sell well and having someone manage my store is a plus. I purchased their Standard package and things are good so far.
In the beginning I was a little frustrated in regards to communication and sales declining slightly, but recently things have gotten much better. Sales are now consistent.
Within 3-4 months if things continue to go smooth I will upgrade to the Premier package.
Good at what they do! Within 30 days my Amazon store did over $12,000 in sales. Communication with my project manager could improve but overall
If you stick with them the investment is worth it.
Been a client with Bmb Matrix for a few weeks and I want to say thank you for a smooth process. I like the direction my amazon business is going in. Hopefully I can speak to my project manager soon to go over a few ideas and questions I have.
Thus far my experience with Bmbmatrix has been smooth, sales are steady for the most part. I might upgrade to their Premier Package depending on how things go for
The next 60-90 days.
Very professional. Extremely knowledgeable when it comes to selling on Amazon, and they were willing to go the extra mile to make sure my store is a success.
I was recommended by a friend to sign up with them. Went with the lite package, sales are good but I want to upgrade soon
So I can have access to more products and better profit margins. To have them manage my Amazon business and see sales within the first few weeks I
Have to say the $5k was worth paying
Sales came in pretty quickly then slowed down a little. My project manager informed me their collect data to see what are the top selling products and more. So far I like their process
And I see the potential in this and selling on Amazon. Would like to maybe upgrade to their standard package in the near future.
Went with the Premier package and am delighted with the outcome. Setting up the business was a breeze and their customer service was terrifically helpful. Amazingly, my store began generating sales on Amazon within the first two days of being live. The business model is clear-cut and my profits have grown steadily over the past week. To sum it up, I'm absolutely delighted!
Bmb is the go to company for ecommerce. After my Amazon store was loaded sales started to come in very quickly. My profit margins was a little less than advertised but there working
On fixing that. I would like to save up to upgrade to there premier package.
After my live demo on Zoom I decided to move forward with their Amazon Lite Package. The first week was very good I had over 20 sales, then my account was put under
Review didn't know that this was Amazon's procedure. Sales are still coming in. Hopefully the review process will be over soon so I can get my payout.
Answer: Hi Arthur, thank you for inquiring if you would like more information please feel free to schedule a demo with one of our ecommerce experts.
Answer: Good morning, Nicole we apologize if there was a lack of communication. Please feel free to reach out to your project manager to address any concerns you may have.