The overall reputation of BMB Matrix is marred by significant customer dissatisfaction, primarily due to persistent communication issues, delayed refunds, and unfulfilled promises. Many customers report feeling misled, with legal action being a common recourse. While a minority of reviews highlight successful experiences and positive interactions with specific staff members, these are overshadowed by the overwhelming sentiment of frustration and financial loss. The company's customer service approach appears reactive rather than proactive, often responding only when negative feedback is publicly posted. This suggests a need for substantial improvements in communication and accountability.
This summary is generated by AI, based on text from customer reviews
New client and I'm very happy with their services. I've been looking to sell online for a while now and I decided to buy their standard package.
My Amazon store is doing well just waiting for my ebay store to be loaded. I want to personally say thank you to Bmb matrix.
Thank you for helping me create a profitable Amazon business. This has been a great learning experience as well.
Bmbmatrix is the best company ever, I never sold anything online before and Tom did a great job explaining things clearly during our Zoom call.
I got my first few sales over the weekend and there still rolling in. I highly recommend Bmb for anyone who wants to sell online.
The staff here is so amazing. They work hard to see that your online business is a success. Looking forward to a good working relationship. This is my second store I purchased with them, and I'm very excited about the direction my Amazon store is going in.
Bmb has held my hand in this journey of being a business owner! Their very dedicated to making sure my store is a success! Selling on Amazon is not for the weak but having a true team of professionals that can back their word and promises up makes a world of difference.
Their service is very good and reliable. I purchased my Amazon business from them April 22nd and to date my store has done over $8,000 in sales Next
I would like to upgrade to their standard package so I can sell on ebay..
My brother and I paid $15k for their Amazon standard package and the first two weeks we cleared over $15k in sales which was very impressive, recently sales slowed down slightly but we see potential for this to grow into a million dollar ecommerce store. Were in talks with investing a large amount of capital into more products and scaling fast as they have already shown us it can be done.
My experience with bmb has been good so far. I would like to have more products added to my ebay store hopefully soon.
I average a decent amount of sales on Amazon a day and would like top grow that as well. Overall good company!
This was my first time purchasing a online business, and it has been working well for me. Sales are good, I have gotten a few returns but that's a normal thing.
Hopefully I can grow this to a six figure a year business.
Things started out a little rough before they could load my store with products my Amazon account was suspended as soon as signed up. They helped get it reinstated and first week's sales
Were beyond my belief hopefully things keep going in this direction. Will update my review in 30 days.
Thanks to a great company. The staff at bmbmatrix did a great job helping me get my Amazon store reinstated and the process was smooth.
Went with the Lite package. Sales are steady for the most part. Amazon did put my account under review because of a sales spike but for the most part I'm satisfied.
So far I made my $5k back plus some!
I think their service is amazing and great! The staff at Bmbmatrix have shown us what selling on Amazon is all about! Awesome work and very excited about the future of my Amazon store. Thank you again so much!
Great Provider Will definitely upgrade to their Premier package soon. I would recommend Bmb to anyone who wants to see their Amazon business generate sales instantly. Thank you for the great service.
I probably have tried every company that sells Turnkey Amazon stores and without a doubt these guys are number 1. Most important to me is they guarantee a return on your investment within a year but judging from last month sales I would say 6 months. They also offer ecommerce management which helps me spend time running my other business.
From the moment I had a live demo via zoom I knew I chose the right place to purchase a Amazon business. Their team demonstrated an exceptional level of professionalism and deep understanding of the intricacies involved in selling on Amazon. They manage my store which is also a big help and takes a lot off my plate.
Answer: Hi Arthur, thank you for inquiring if you would like more information please feel free to schedule a demo with one of our ecommerce experts.
Answer: Good morning, Nicole we apologize if there was a lack of communication. Please feel free to reach out to your project manager to address any concerns you may have.