The overall reputation of BMB Matrix is marred by significant customer dissatisfaction, primarily due to persistent communication issues, delayed refunds, and unfulfilled promises. Many customers report feeling misled, with legal action being a common recourse. While a minority of reviews highlight successful experiences and positive interactions with specific staff members, these are overshadowed by the overwhelming sentiment of frustration and financial loss. The company's customer service approach appears reactive rather than proactive, often responding only when negative feedback is publicly posted. This suggests a need for substantial improvements in communication and accountability.
This summary is generated by AI, based on text from customer reviews
After my Amazon account was suspended, I found myself unsure of how to reinstate it. Fortunately, Bmb matrix was able to help me. They guided me through the entire reinstatement process. Thanks to their dedicated assistance, my account was successfully reinstated, and I'm immensely grateful for their help, particularly during such a stressful period. I highly recommend their services!"
As an online entrepreneur, I was constantly looking for ways to streamline and enhance my ecommerce operations, and BMB Matrix emerged as the perfect solution. They handle inventory, customer service and most importantly they guarantee a return on your investment.
I purchase their standard package almost 7 months ago, and I have had the greatest experience with them, for the most part everything has been smooth a few hiccups here and there but nothing that couldn't be taken care of. They take care of every important matter regarding fulfilling orders, managing inventory, to any issues with Amazon as well as customer service for your store.
I definitely recommend bmb matrix if your looking to start selling online. My first month as a client my Amazon store did a staggering amount in sales and what I like most is
They will manage your store for you.
I can confidently say that it has been an absolute game-changer for me! Their thorough knowledge of the Amazon marketplace was evident, and it made the entire journey much smoother and less daunting. They also will manage your business for you.
The team over at bmb has exceeded all my expectations. I honestly didn't expect for my store to take off so fast. I would like to upgrade soon to there standard package so I can
Sell on eBay as well.
I've been a client with Bmbmatrix for 6 months now and It's been a wonderful journey. I went with their standard package and within 3 months I made my money back and
Sales are still coming In. I wouldn't of been able to do without the great staff at bmb.
I would give them 10 stars if I could! I tried another company out and have yet to make a return on my investment.
Top selling products and both my Amazon and Walmart stores are making money consistently.
The go to place if your looking to grow your existing Amazon business or want to start one. I've sold on Amazon for 3 years and wanted to grow my store's revenue.
I Purchased their lite package and there products sell a lot faster than the products I have sold in the past few years.
Purchase their Amazon Standard package and while the process had its ups and downs, their expertise helped overcome the challenges posed by Amazon's platform
While maintaining consistent sales.
Bmb truly understands the ins and outs of Selling on Amazon and what sets them apart is their impeccable knack for product research and sourcing. My store went from 0-100!
My Father wanted to start a new business but he is not tech savvy and have never sold online. I told him about Bmb matrix and he wanted to give them a try.
I highly recommend them and you will also see immediate sales!
Both my ebay and Amazon store is doing well. I like the consistent revenue. Thanks to my project manager who runs the day to day operations.
I signed up with Bmb matrix & it's the best business decision I've made. Everyone there are very professional & are committed to making your Amazon and ebay store a success. I want to say a very special thanks to my project manager for going above & beyond her duties to help me out. I recommend purchasing a turnkey Amazon store from them If you're serious about your business.
Bmbmatrix help me increase sales on my Amazon store and I'm selling products with better profit margin. I purchased their lite package and It's very profitable.
Very helpful and knowledgeable staff. I've been selling Amazon for about year now.Thank you so much for providing an awesome service. Look forward to purchasing another Amazon store for my Wife this summer.
Eye opening experience. I didn't think you could make this much money selling online. My project manager went above and beyond to answer any questions or concerns I may have.
I look would like to upgrade to their Amazon Premier package soon.
Super impressed with the quality and amount of knowledge they have in building and growing ecommerce businesses. Everything is turnkey and perfectly structured to run hands free while I'm working on my other business.
I've been a client with bmb for a little over a year now and I have to say ecommerce is one of the best things I could of invested in. All three of my stores are turning a profit minus some refunds but that's part of the business.
Honest stand up company. I lost $40k trying out another company and I was ready to give up trying to sell on the internet.
I appreciate the effort you guys put into managing my Amazon store and seeing that it makes money consistently.
Answer: Hi Arthur, thank you for inquiring if you would like more information please feel free to schedule a demo with one of our ecommerce experts.
Answer: Good morning, Nicole we apologize if there was a lack of communication. Please feel free to reach out to your project manager to address any concerns you may have.