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BMB MatrixReviews 427

3.1
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BMB Matrix Reviews Summary

The overall reputation of BMB Matrix is marred by significant customer dissatisfaction, primarily due to persistent communication issues, delayed refunds, and unfulfilled promises. Many customers report feeling misled, with legal action being a common recourse. While a minority of reviews highlight successful experiences and positive interactions with specific staff members, these are overshadowed by the overwhelming sentiment of frustration and financial loss. The company's customer service approach appears reactive rather than proactive, often responding only when negative feedback is publicly posted. This suggests a need for substantial improvements in communication and accountability.

This summary is generated by AI, based on text from customer reviews

service
27
value
27
shipping
18
returns
17
quality
31
This company does not typically respond to reviews
Pennsylvania
1 review
1 helpful vote
Follow Heather Z.
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My overall experience with Bmb matrix was good. Going into I was a little skeptical but one thing that stood out was during a live demo via Zoom James was able to show quite a few clients
Amazon sales which was very impressive. I decided to move forward with their Lite package and my first two weeks our store did well over $5k in sales. I highly recommend them.

Date of experience: May 4, 2023
Pennsylvania
1 review
0 helpful votes
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So far, so good
May 4, 2023

So far, so good. Still need some assistance regarding my eBay store but overall I'm very happy.

Date of experience: May 4, 2023
New Jersey
1 review
0 helpful votes
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It is hard to find a trustworthy company offering services to help you sell on Amazon Bmb is probably the only trustworthy company I have done business with.

Date of experience: May 3, 2023
Pennsylvania
1 review
0 helpful votes
Follow Corrine L.
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I have worked with Bmbmatrix.com over the last six months and all three of my marketplace stores are profitable. Hands down, they are the best company that I have experience working with, period. Don't waste your time with these other so called turnkey Amazon companies, ease your mind and choose the best, Bmbmatrix.

Date of experience: May 3, 2023
Pennsylvania
1 review
0 helpful votes
Follow Kenyatta H.
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We just started doing business with bmb matrix and were really happy with the service. We've tried a few other companies that advertise selling on Amazon and they could never deliver! With bmb we got our first few sales in a short amount of time and with a positive ROI!

Date of experience: May 3, 2023
Pennsylvania
1 review
0 helpful votes
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Went with their standard package and so far this has been a pretty exciting experience. Look forward to growing my Amazon business this year with the help of Bmb matrix.

Date of experience: May 3, 2023
Pennsylvania
1 review
0 helpful votes
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Very reliable,friendly,and professional. I have been a client for two months now and I'm very happy with the direction my Amazon store is going in.

Date of experience: May 3, 2023
Pennsylvania
1 review
0 helpful votes
Follow Reva I.
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With so many companies offering to help you sell online, Bmb matrix is one of the best out! After our zoom presentation we decided to give it a try and within the first week
We did a substantial amount in sales. Whatever there process is it works!

Date of experience: May 3, 2023
New Jersey
1 review
0 helpful votes
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Hands down one of the real companies that can actually make you money selling online! You don't have to wait 3-6+ months to see your store generating income.

Date of experience: May 1, 2023
New Jersey
1 review
0 helpful votes
Follow Cassell A.
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A co-worker recommended you guys and I'm so glad I took his advice to purchase a Amazon business. First I tried your Lite package and after 2 weeks i made my money back which surprised me. I will upgrade sometime in the near future.

Date of experience: May 1, 2023
New Jersey
1 review
1 helpful vote
Follow Artem R.
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This is very simple and hands free thus far. For someone with little knowledge about selling online, I really appreciate that they hold your hand through the process.

Date of experience: April 30, 2023
New Jersey
1 review
0 helpful votes
Follow Edmund I.
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Fist class professional
April 30, 2023

Fist class professional. Extremely knowledgeable about selling on Amazon & other platforms, and there willing to go the extra mile to see my store hits it's numbers.

Date of experience: April 30, 2023
New Jersey
1 review
0 helpful votes
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Excellent!
April 30, 2023

Excellent! Very excited & my Amazon business is flourishing. Spoke with my project manager and I will be this summer to the premier package.

Date of experience: April 30, 2023
New Jersey
1 review
0 helpful votes
Follow Case L.
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It is affordable compared to some of the other companies in their field but most importantly with Bmb you make your ROI back a lot faster. Anything I didn't understand they had a quick and easy project manager to help me every time.

Date of experience: April 29, 2023
New Jersey
1 review
0 helpful votes
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The service was excellent
April 30, 2023

The service was excellent. Sales have been great. Looking forward to working on my eBay store. Thank you!

Date of experience: April 29, 2023
New Jersey
1 review
0 helpful votes
Follow Jair R.
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Spoke with Tom and he was very patient and helpful. Wonderful zoom presentation as well and he was able to show what some of their other clients did in revenue. My project manager worked with me to get my store up and running. Greatly appreciate all of their help.

Date of experience: April 29, 2023
New Jersey
1 review
0 helpful votes
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Excellent service!
April 30, 2023

Excellent service! I'm very excited about the direction my ecommerce business is going in. If you never sold online I encourage you to never give up and give Bmb a try.

Date of experience: April 29, 2023
New Jersey
1 review
0 helpful votes
Follow agapito W.
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They know there stuff!
April 29, 2023

They know there stuff! I appreciate the effort they put into running my store and most importantly that my store is making money.

Date of experience: April 29, 2023
New Jersey
1 review
0 helpful votes
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Good experience so far
April 29, 2023

Good experience so far. Hopefully you guys will be available to help me with the set up of my eBay store soon. Excited about that as well. Great company!

Date of experience: April 29, 2023
New Jersey
1 review
0 helpful votes
Follow Monique F.
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I'm really enjoying the process of selling online with this company. It's also hands free for the most part which makes things easier for me since
I have such a busy schedule.

Date of experience: April 29, 2023