The overall reputation of BMB Matrix is marred by significant customer dissatisfaction, primarily due to persistent communication issues, delayed refunds, and unfulfilled promises. Many customers report feeling misled, with legal action being a common recourse. While a minority of reviews highlight successful experiences and positive interactions with specific staff members, these are overshadowed by the overwhelming sentiment of frustration and financial loss. The company's customer service approach appears reactive rather than proactive, often responding only when negative feedback is publicly posted. This suggests a need for substantial improvements in communication and accountability.
This summary is generated by AI, based on text from customer reviews
Thanks Bmb! Great company if your looking to invest in a Amazon or eBay business. I honestly didn't think my store would takeoff the way it did.
My first two weeks on Amazon sales topped $8k and there still coming in. Some days are slower than others but for the amount of money I paid for to sign up it was well worth it.
Bmb matrix has been an absolute game-changer in helping me take my online business to new heights. What sets them apart is their business model actually makes you money and you will see sales the first week your store goes live.
I recently purchased an Amazon package from Bmb matrix that exceeded my expectations in several ways,
First and foremost, the package provided me with a good selection of 100 products loaded onto my Amazon store.
My project manager assigned to my store was incredibly helpful and attentive. They took care of customer service and order management with great efficiency.
With the combined efforts of the carefully selected product inventory, diligent project management, and expert guidance from Bmb matrix, I consistently achieved 5-10 sales per day and generated an impressive revenue ranging from $1,000 to $2,000 a day. This level of success exceeded my initial expectations and solidified my trust in the effectiveness of this company.
While my experience with BMB Matrix has been largely positive, I would appreciate more proactive communication with my assigned project manager. While they have been helpful and responsive when I reach out, I believe that regular check-ins and updates would further enhance the collaboration. Having more consistent communication would allow me to stay informed about any potential opportunities or changes in the market that could benefit my business.
Nonetheless, it is important to highlight that I almost did make my initial investment back.
I recently purchased a turnkey Amazon business from BMB Matrix, and I must say that they have done an excellent job in helping me grow and thrive selling on Amazon. Having a project manager has been instrumental in my success, and I am pleased with the results so far.
The process of purchasing from them was smooth and efficient. My project manager provided me with all the necessary information, and their team was always available to answer my questions and address any concerns I had. While my experience with BMB Matrix has been mostly positive, there were a few minor hiccups along the way. Communication could have been more consistent at times, and I would have appreciated more frequent updates on the progress of certain tasks. However, these issues were relatively minor compared to the overall value and support provided by them.
Six months ago, I purchased their Amazon package to improve my sales. Immediately, I was impressed by the amount of sales that came in the first week. They were able to show results fast! Overall I'm highly satisfied with the quality of service I've received from Bmb. I have received far away and above what I paid for.
Excellent company that meets expectations, it's not often that a company does what they say. I promise you will not find another company that can give you higher profit margins.
Their model is not perfect but it's very good. They loaded my Amazon store with around 150 products and within a few days sales came in very fast. There were a few returns and late shipments but for the most part they do a very good job of fulfillment and keeping your order defect rate down. I would eventually like to upgrade to one of their higher packages.
I wholeheartedly recommend BMB Matrix to anyone seeking guidance and support in establishing a successful Amazon and eBay business. Their exceptional services, personalized approach, and commitment to long-term success make them a true industry leader.
I cannot recommend BMB Matrix enough for their expertise in building and growing a profitable Amazon and eBay business. With their ongoing support and guidance, my sales have skyrocketed, and my business has flourished. Partnering with BMB Matrix was a game-changer, and I am grateful for their exceptional services.
From the moment I signed up for BMB Matrix, their team demonstrated an exceptional level of professionalism and expertise. I have witnessed remarkable growth in my Amazon store. My sales have increased significantly within a very short period.
It's now month three since I've been a client with Bmb. The one thing I can honestly say is they can definitely grow an Amazon store quickly for sure! There are areas where improvement can be made
But for the most part I would say the investment was worth it for the one time fee.
Hats off to great company! I enjoyed working with them. Amazon is still going strong. Looking to purchase a package for my son who is interested in selling online.
My partner and I have been very happy with the success of our Amazon and ebay business. So much that we would like to upgrade to the Premier package. Our journey with Bmb matrix hasn't been perfect but we decided to hang in there. Both stores are generating a nice amount of money on a weekly basis and we would like to thank the staff and especially Xavier our, Client Success Manager who worked closely with us to address any issues or concerns we had.
They did a great job helping me grow my ebay and amazon store. My store project manager was very professional and patient and explained the
Process of selling online to me.
I have been a client for less than two months and things are going good. My Amazon store is making money everyday.
Over all I'm satisfied with BMB.
There good.
They actually can grow your Amazon business in a short period of time.
They assign you your own project manager that manages every aspect of your store.
They take care of logistics.
They also provide you with an easy way to track orders and profits.
The Bad.
I wish my project manager communication was a little better. Some of the products I've sold profit margins are a little less than what they suppose to be.
I originally contacted Bmbmatrix in regards to my Amazon account being suspended and they helped me get my selling privileges restored. Based on that experience
I decided to purchase one of their turnkey Amazon packages. Sales started out fairly good but have slowed down a little on my ebay store. So far my experience has been good.
Answer: Hi Arthur, thank you for inquiring if you would like more information please feel free to schedule a demo with one of our ecommerce experts.
Answer: Good morning, Nicole we apologize if there was a lack of communication. Please feel free to reach out to your project manager to address any concerns you may have.