BMB Matrix Reviews Summary
The overall reputation of BMB Matrix is marred by significant customer dissatisfaction, primarily due to persistent communication issues, delayed refunds, and unfulfilled promises. Many customers report feeling misled, with legal action being a common recourse. While a minority of reviews highlight successful experiences and positive interactions with specific staff members, these are overshadowed by the overwhelming sentiment of frustration and financial loss. The company's customer service approach appears reactive rather than proactive, often responding only when negative feedback is publicly posted. This suggests a need for substantial improvements in communication and accountability.
This summary is generated by AI, based on text from customer reviews
I hired BMB Matrix in April 2023, Since then my Amazon and Ebay accounts were permanently banned. Since I could not sell items I requested a refund. For 2 months they have been telling me that a refund is coming but now they wont even respond to my calls or emails. They even had my previous review removed for an invalid order number. Beware of this company. I have officially filed a lawsuit against this company bc at this point they have stolen my $5000 and refuse to return it.
Update: It is almost November 2023, 4 months since I requested a refund, Still nothing. Since then 2 other individuals have reached out and stated that BMB Matrix has done the same to them. I am currently in contact with those parties. Possibly a class action lawsuit. It is absolutely not right what this company is doing and I mean to see that they are held accountable.
My Amazon and ebay store are getting orders everyday. Would like better communication with project manager. Overall they offer a good service.
Absolutely as described and more, both of my stores starting making money right away. These guys deliver on their promises, there is no doubt about that!
My Amazon store is averaging 600-1200 a day which I can't complain about. Highly recommended.
I recently purchased Bmb matrix's Amazon Standard Package,and I'm satisfied with the exceptional assistance they provided for my Amazon selling journey.
Their service has exceeded my expectations.
Communication could be a little better with my project manager, but they were attentive to my questions and concerns.
I highly recommend their services to anyone looking to sell on Amazon.
It's been a week since I signed up and I'm waiting for Amazon to finish their verification process. My ebay store got it's first few sales which I'm very excited about. Hoping my Amazon store takes off as well!
This company truly works hard for you to succeed at selling on Amazon. I honestly wasn't sure if they were a legitimate but after a zoom presentation and some more research I decided to give them a try and within a few days of my Amazon store being loaded with products I received sales. I would like to see a larger profit margin or a little closer to what they advertised for some products but overall great service!
I'm extremely satisfied with my online business that i purchased. Bmbmatrix has opened my eyes to the potential of making money online. This is a great company and highly recommend them
I wish I could give them 10 stars! After I purchased their Amazon premier package sales started to roll in. All three of my ecommerce stores are generating sales everyday for the most part.
For me, this is one of the best companies around if you want to sell online. They really helped me build an profitable Amazon business within two months. At first, I was very nervous going into this but within a week I know I made the right choice.
I am very happy that BMB exist. My ebay store is doing very good in sales on a daily basis. I
Look forward to building a long term business relationship with them.
First time purchasing a online store. So far so good. Did have a few issues with Amazon verification but patience is definitely required when selling online. Great project manager he's always very eager to help. My experience with Bmbmatrix.com was pleasant.
Incredible, great service and exactly what I been looking for. Would recommend this company to anyone looking for a profitable online business.
We've been working with Bmbmatrix for nearly 6 Months.
They continue to amaze us with the consistently high quality of work, dedication to ensure our stores are profitable, and excellent communication.
I signed up for their Standard Amazon package. I'm waiting for Amazon verification. So far I did get 6 orders on my eBay store. I think this is going to be an great experience.
Paid $5k for their Amazon Lite Package. As of right now my store is under review. After the review process looking to upgrade to more products I can sell and get started selling
On ebay.
Top notch service. If your looking to sell online Bmbmatrix.com Is the place to go to. I'm a new client and I got my first few sales in a week.
From the initial contact to the completion of my store, Bmb Matrix demonstrated exceptional knowledge in regards to selling on Amazon. My store has seen an increased amount in sales within a very short time period. After the six month mark I would like to upgrade to their Premier Package.
Decided to give Bmb matrix a try after my Amazon store was suspended. They did a good and professional job helping me get my store reinstated.
Great job! Highly recommended
BMBMatrix has done an incredible job in helping me sell on Amazon. Their very knowledgeable when it comes to e-commerce. The products are good sellers, most with a nice profit margin,and having someone that manages my store is a plus. Their dedication to staying ahead of Amazon's evolving landscape make them a top-notch choice. Highly recommended for anyone looking to sell on Amazon
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
The client's eBay and Amazon account were suspended due to previous activities on both platforms prior to signing up with BMBMatrix. BMBMatrix was unable to list a single item on both accounts because his information was flagged on both Amazon and eBay before we even had access. This is in no in way shape or form reflective on BMBMatrix, since we were unable to work on the client's account as the client was unable to be approved to sell on the platform due to previous activities on both platforms. Furthermore, BMBMatrix attempted to resolve the issue on numerous occasions with the client and having the client sign an Account Closure Agreement where the client tried to continue to dictate unreasonable terms for the account closure. It is our mission to resolve any issue with any and all clients and part ways on amicable terms if the situation arises that the client is not a good fit to work with us. With all this being said, as of 7/27/23, we attempted to reach out to the client to resolve the issue and the client informed us that he has no intentions of speaking with us.