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BMB MatrixReviews 427

3.1
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BMB Matrix Reviews Summary

The overall reputation of BMB Matrix is marred by significant customer dissatisfaction, primarily due to persistent communication issues, delayed refunds, and unfulfilled promises. Many customers report feeling misled, with legal action being a common recourse. While a minority of reviews highlight successful experiences and positive interactions with specific staff members, these are overshadowed by the overwhelming sentiment of frustration and financial loss. The company's customer service approach appears reactive rather than proactive, often responding only when negative feedback is publicly posted. This suggests a need for substantial improvements in communication and accountability.

This summary is generated by AI, based on text from customer reviews

service
27
value
27
shipping
18
returns
17
quality
31
This company does not typically respond to reviews
New Jersey
1 review
0 helpful votes
Follow Talvis G.
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I recently purchased a turnkey Amazon store from bmbmatrix and I am very pleased with the experience. The whole process was very straightforward and the customer service was top-notch. After i was approved to sell on Amazon they loaded my store and within a few days sales started to flow in. I will see how everything plays out over the next 30-60 days.

Date of experience: April 17, 2023
New Jersey
1 review
0 helpful votes
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I'm very impressed with the staff over at bmb matrix and how fast they can grow a Amazon business. I decided to move forward with purchasing their Lite package, once my store went live i started to get orders. Highly recommended.

Date of experience: April 16, 2023
New Jersey
1 review
0 helpful votes
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For the past few months i was stressed out about my Amazon account being suspended. I decided to reach out to Bmb matrix wasn't sure if they were 100% legit. After 3 calls i decided
To pay them to help me get my Amazon seller account reinstated. Two days ago my selling privileges were reinstated. I highly recommend them. Honest company!

Date of experience: April 16, 2023
New Jersey
1 review
0 helpful votes
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It took a little over a month which may not be at he companies fault but they did do a great job of getting my Amazon account reinstated. Based off of that i think i will
Sign up for one of their ecommerce packages.

Date of experience: April 16, 2023
New Jersey
1 review
0 helpful votes
Follow Cindy M.
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I recently had my Amazon seller account suspended and was desperate to get it reinstated. Came across Bmb Matrix on Google and they were a life saver. They assured me that they will get my Amazon account reinstated which was extremely helpful in a stressful situation. They have a team of lawyers they work with and after only a few weeks, my account was reinstated and I was able to start selling again. I am extremely grateful for there help.

Date of experience: April 14, 2023
New Jersey
1 review
0 helpful votes
Follow Titus E.
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I reached out to bmb matrix to help get my Amazon seller account reinstated. I wasn't sure if they could actually help me. But I am so glad I took a chance and reached out to them.
The customer service was great. They guided me through the entire process and were very patient and understanding. They answered all my questions and gave me helpful advice.
They kept me informed every step of the way and provided regular updates. I was relieved when they were able to get my Amazon seller account reinstated in a very short time.
I am so thankful for the help that this company provided me. I highly recommend them for anyone looking for help with getting their Amazon seller account reinstated. They are reliable, trustworthy, and very helpful.

Date of experience: April 13, 2023
New Jersey
1 review
0 helpful votes
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Signed up two weeks ago and I couldn't be more pleased with the service I received. The process was simple, straightforward, and hassle-free. My project manager is also a big help. I highly recommend them.

Date of experience: April 13, 2023
Pennsylvania
1 review
0 helpful votes
Follow Elio J.
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I recently had my Amazon account suspended and was at a loss as to how to get it reinstated. Thankfully, I stumbled upon Bmb matrix. Their team were both knowledgeable and patient with me, walking me through the entire process. They were able to provide evidence and documentation to Amazon to demonstrate that I was not in violation of their terms, and in the end, my account was reinstated. I'm very thankful for their help, especially during such a stressful time. Highly recommend!

Date of experience: April 13, 2023
Pennsylvania
1 review
1 helpful vote
Follow Amara C.
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I recently purchased a their Premier package and I'm pleased with the results. The business was setup quickly and easily, and their customer service was incredibly helpful throughout the process. Once my store was live on Amazon i started receiving sales within the first two days.The business model is incredibly straightforward, and I have already seen a steady increase in profits within the past week. All in all, I'm extremely pleased.

Date of experience: April 13, 2023
Pennsylvania
1 review
0 helpful votes
Follow Wade U.
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I've sold on Amazon for 2 years and recently experienced my account being suspended. I originally hired another company to do the appeal process but unfortunately that didn't work. I decided to give it one more try and i contacted Bmb Matrix to see if they can help get my store reinstated. After two calls and a zoom showing other clients who they helped i decided to move forward. Within a month my store was reinstated and my funds are being released. From the bottom of my heart thank you to the wonderful staff at Bmbmatrix.com

Date of experience: April 13, 2023
Pennsylvania
1 review
0 helpful votes
Follow Mille U.
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I recently purchased a turnkey dropshipping Amazon business from Bmb Matrix and I am very pleased with the results. The business is extremely profitable.The business also comes with a project manager that manages your store. You don't have to worry about setting up your own system or finding suppliers. All the hard work has been done for you to ensure your store is successful. I highly recommend Bmb

Date of experience: April 13, 2023
New Jersey
1 review
5 helpful votes
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I've been looking to sell online for the past few months recently purchased their lite package and overall I'm satisfied. My account manager was also helpful in answering any questions I had. The only downside I noticed is that if you reach a certain amount of sales in a short period of time Amazon will put your account under review. Otherwise, I'm happy with my purchase and would recommend it to others.

Date of experience: April 13, 2023
New Jersey
1 review
0 helpful votes
Follow Dev T.
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I recently purchased there Standard Package, and I couldn't be happier! My Amazon and eBay store was loaded and went live quickly. The customer service team was very helpful in getting me started. They answered my questions promptly and made sure I was comfortable with the process. Both my stores are doing great and is already generating sales, and I'm excited to see what it can do in the future. If you're looking for an easy and effective way to get started with selling on Amazon, I highly recommend Bmb matrix.

Date of experience: April 13, 2023
Pennsylvania
1 review
0 helpful votes
Follow Leilani N.
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It has definitely been a pleasure working with Tom and the staff at Bmb matrix! They have helped us every step of the way making our experience smooth and profitable. They are very resourceful, creative and knowledgeable when it comes to growing and managing an online business. Our account manager provided exceptional customer service and always answered our calls and questions that same day.

Date of experience: April 12, 2023
Pennsylvania
1 review
0 helpful votes
Follow Chad J.
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Just found one of the best companies that offers a turnkey Amazon business. My store is less than 30 days old and I've already i have made my initial investment back.
Somehow they have cracked the code when it comes to growing a ecommerce business quickly.

Date of experience: April 12, 2023
New Jersey
1 review
0 helpful votes
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Great way for passive income
April 13, 2023

Great way for passive income. I purchased their Lite Package and I was shocked my first week on Amazon our store did a few thousands in sales.
I decided i would upgrade within a few weeks. I would say the only frustrating part is sometimes dealing with Amazon and their review process.

Date of experience: April 12, 2023
New Jersey
1 review
1 helpful vote
Follow Landon I.
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I decided to purchased their standard package after researching a few other companies. After a few days of my store going live i started to generating income over $700 a day which i was
Completely ecstatic about. Two weeks later my store was put under review which i found out Amazon does because of velocity limits but for the most part I'm very happy with their service.

Date of experience: April 11, 2023
New Jersey
1 review
0 helpful votes
Follow Nadirah S.
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To start off, the whole on boarding process was great. Once my Amazon store was live, my account manager was tasked with providing customer service and managing the store for me, which she did. Sales have been consistent from day one as well. Thanks you to wonderful team at Bmb Matrix.

Date of experience: April 11, 2023
New Jersey
1 review
0 helpful votes
Follow Alicia M.
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Bmb matrix is an amazing company
April 11, 2023

Bmb matrix is an amazing company. Two weeks into signing up my Amazon store hit over $10k sales and yes i have proof lol! Really amazing service! If you are thinking about selling online and you are reading this you need to stop thinking because everyone with Bmb has exceeded my expectations.

Date of experience: April 11, 2023
New Jersey
1 review
0 helpful votes
Follow Mona K.
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I love the process they use to scale your Amazon business. The only downside is dealing with Amazon and your store being put under review. But for the most
Part I'm extremely satisfied with their service.

Date of experience: April 11, 2023