The overall reputation of BMB Matrix is marred by significant customer dissatisfaction, primarily due to persistent communication issues, delayed refunds, and unfulfilled promises. Many customers report feeling misled, with legal action being a common recourse. While a minority of reviews highlight successful experiences and positive interactions with specific staff members, these are overshadowed by the overwhelming sentiment of frustration and financial loss. The company's customer service approach appears reactive rather than proactive, often responding only when negative feedback is publicly posted. This suggests a need for substantial improvements in communication and accountability.
This summary is generated by AI, based on text from customer reviews
Top tier service and a true roi is what you get with Bmb matrix. Everything is not smooth sailing in ecommerce but having a team that truly
Understands the business is priceless.
Great service and things move pretty fast. Once i was approved to sell on Amazon sales started to come in.
I would like to take this opportunity to thank the wonderful staff over at Bmb matrix. Not only did they help get my Amazon store restored I decided to purchase their
Amazon Lite package and my first week I got over 20 sales.
Thanks to Bmb my Amazon Seller store was reactivated. I wasn't sure if they were able to help but after a few weeks i got the email saying my seller account was reactivated.
Reliable, honest company if you want to sell online. They also guarantee your Roi or your money back! I highly recommend them if you want a Amazon store that makes money.
Very smooth experience. Purchased their Amazon Lite package and surprisingly after two days my store got It's first sale. Where into our third week
And our store did staggering numbers. As i write this my store is under review but i guess that's part of Amazon's procedure.
Excellent service provided. This would be my first time selling online and the staff over at Bmb made this a very smooth experience.
I am disappointed that my first week of sales Amazon put my account under review however, Bmb was very helpful in finding out why and what I needed to do to get my account back up and running.
They offered me step by step instructions and were available to answer any questions I had. They were very knowledgeable in the Amazon platform and were able to resolve my issue quickly and efficiently.
I highly recommend Bmb for anyone who is looking to start selling on Amazon. They are extremely helpful and knowledgeable and will make sure your experience is as smooth as possible.
Beyond helpful. Excellent service provided. This would be my first time selling online and the staff over at Bmb made this a very smooth experience.
I am disappointed that my first week of sales Amazon put my account under review however, Bmb was very helpful in finding out why and what I needed to do to get my account back up and running.
They offered me step by step instructions and were available to answer any questions I had. They were very knowledgeable in the Amazon platform and were able to resolve my issue quickly and efficiently.
I highly recommend Bmb for anyone who is looking to start selling on Amazon. They are extremely helpful and knowledgeable and will make sure your experience is as smooth as possible.
Bmb matrix did an astounding job helping me get my Amazon seller account reinstated. They were courteous and very professional.
Top tier service if your looking to sell on Amazon or ebay. My store generated revenue within the first week.
Nothing but good things to say about the hard work and effort they put into helping me grow my eBay and Amazon stores. It's smooth sailing for the most part unless
Amazon decides to put your store under review which is no fault of the company.
There the real deal Holyfield! Within 30 days my Amazon store did well over $15k. There returns but I'm still impressed. I Highly recommend them
Can't thank them enough! Been looking to sell online for a few months now and decided to look for something that would scale in a few months.
Had an impressive zoom presentation and i decided to take the plunge. It's only been a few weeks and things are going smoothly.
I recently had my Amazon Seller Account suspended due to a violation of their terms of service. I was extremely stressed and had no clue how to fix the issue, until I came across Bmb They made the process of getting my account reinstated so easy and stress-free. They also provided me with detailed feedback on how to avoid similar issues in the future. They saved me time, stress, and money. Highly recommended.
Bmb Matrix is the go to company if your looking at getting your Amazon store reinstated. They have a team of Attorneys that assist in getting your Amazon account reinstated.
I'm not new to selling online. Wanted to go with a company that would help me scale my store. I was recommended by a friend and decided to sign up. So far it's been a good, smooth experience.
Thanks to the wonderful people over at Bmb matrix. It's extremely difficult to find a company that will really help you make money selling online and not
Rip you off. The one thing i really like about them is there constantly improving products and profit margins and compared to a few other companies you can invest for a reasonable price.
After 2 months they were able to get my Amazon seller account restored.
Recently my Amazon seller account was suspended and contacted Bmb Matrix to help me get it reinstated. They provided me with all the necessary information and guidance to get my account reinstated quickly I am extremely grateful for their help and would highly recommend their services to anyone in need of assistance with getting their Amazon seller account reinstated.
Answer: Hi Arthur, thank you for inquiring if you would like more information please feel free to schedule a demo with one of our ecommerce experts.
Answer: Good morning, Nicole we apologize if there was a lack of communication. Please feel free to reach out to your project manager to address any concerns you may have.