Block Of Gear Reviews Summary
Block Of Gear has a rating of 3.3 stars from 844 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Block Of Gear most frequently mention king size, long time and light weight. Block Of Gear ranks 1st among Bedding sites.
I ordered a blanket from Block of Gear several weeks ago. Their website does not prominently warn of extremely slow shipping. Once the time for the slow shipping had expired, I reached out to them twice and have never received a response. I still have not received my order. I will be contacting my credit card company to reverse the charges.
I ordered a graduation blanket for my granddaughter back in March. I have emailed NUMEROUS TIMES, keep getting emails back with tracking number and saying that the item has been shipped. I have asked for a DEFINITIVE DATE to expect my order at my home and they ignore me. I have asked that my card be refunded and they just say that they have shipped the product already. Product still shows as being in New York and I live in Texas. WARNING- DO NOT BUY FROM THESE SCAMMERS NO MATTER HOW MANY GOOD REVIEWS YOU READ. I read the reviews before ordering and should have looked on here at the negative reviews. Don't make the same mistake that I made!
Dear Trudi, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please provide us with your email address or order number via support@blockofgear.com. We would love to make things right if you give us another chance.
I've had a VERY difficult time receiving this item, took over a month. I had to email numerous times. Sometimes they responded and sometimes they didn't. Once I received my purchase I opened it up only to find this disgusting & poorly made flag. The quality in person is horrible. It looks severely faded. It's the worst laser print I have ever seen. Somebody named "Alice" has emailed me back however, she won't send me return instructions for a full refund. I always read reviews before purchasing and for some reason I didn't think to with this company. I completely regret it!
Dear Julie, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please provide us with your email address or order number via support@blockofgear.com. We would love to make things right by giving you a return label if you give us another chance.
I bought my daughters 2020 graduation quilt many weeks ago. We finally received it and she completely loves it! It's really beautiful! Although the process was frustrating, the company did reply every time I contacted them. I do think Covid 19 must have had everything to do with the delay. We are happy with the end result! Thank you Must Love Quilts!
Dear Kristin, thanks for your review. We’re sorry your experience didn’t match your expectations. Please feel free to reach out to support@blockofgear.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Thank you again for being an amazing customer!
VERY long time to receive but when it arrived I was very pleased with the quality and it's beautiful
Dear Lynda, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We are working hard with our factory and carriers to reduce shipping delays. Please provide us with your email address or order number via support@blockofgear.com. We would love to make things right if you give us another chance.
We purchased the granddaughter graduation blanket and we were very pleased when it came it. Quality fabric used and it looked just like it was pictured. Due to COVID19 it did take longer to arrive than normal, but the company kept me updated on everything. We will order again from here.
Dear Pam, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Please provide us with your email address or order number via support@blockofgear.com so we can send you the discount coupon.
My grandson and I were very pleased with his hockey quilt. The craftmanship was excellent and the colors were bright and beautiful. Well done!
Dear Deborah, It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us. I'm glad you felt happy. We hope to give you better service in the future. Please check your email to get a discount code from us.
After two and a half months I finally received the product. I do like it. The stich is high Quality. It's not to lite and it's not to heavy. It looks great on my bed but I do intend to put it up on my wall. The only challenge I have is the color in pictures ( vibrance & tint) look better then in person. It's not bad just different. It took way too long for it to arrive that's why I titled this Quality time... because atleast it was Quality after wasting so much of my time. Thank you
Dear Johnnie, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Please provide us with your email address or order number via support@blockofgear.com so we can send you the discount coupon.
My daughter graduated this year, and with all that has been taken from class of 2020, I wanted to find something special, THIS BLANKET WAS IT! SHE LOVED IT AND IT WAS PRETTIER THAN WHAT I SAW ONLINE! SOO VIBRANT IN COLORS, AND SHE WILL BE TAKING IT TO COLLEGE WITH HER! IM A HAPPY MOMMA
Dear Amprise, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Please check your email to get a discount code from us.
So thanks for your kind words and we look forward to seeing you again.
I have never been so disappointed in a company. Not only did I order in April and still nothing I paid extra for guarantee shipping. I have emailed and emailed and then got a response 6 days later saying my package will be delivered in the 40 days that they don't include holiday and weekends. Well do the math it's now June 29 thats way over 40 days. Very poor customer service I don't even want it at this point just my money back
Dear Teresa, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please provide us with your email address or order number via support@blockofgear.com. We would love to make things right if you give us another chance.
It took me weeks to decide on just the right blanket. I wanted it to be special and have meaning. One would think for the price it would not be so cheaply made. I received it wadded up in a see through plastic bag held shut with duct tape. Not folded or in a box. So much for the surprise my daughter sat it on the kitchen counter for me. The material is so cheap and its been in a wad for so long i douht the wrinkles will ever come out. Nice idea. Cheaply made very disappointed
Dear Tamara, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please provide us with your email address or order number via support@blockofgear.com. We would love to make things right if you give us another chance.
I sent for a sofa blanket for my granddaughter's graduation on April 26th. I have not to this date June 24th received my order nor heard from the company with a tracking number or anything. I have sent an email with all my order number as well as confirmation number but have not heard back. I want to know where my order is or get my money back. Buyers beware of this Company.
Dear Lynette, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please provide us with your email address or order number via support@blockofgear.com. We would love to make things right if you give us another chance.
It's been almost 3 months still haven't received my order when I email they give me the run around filing a scam claim with my bank don't order from them you won't receive your order
Dear Maria, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please provide us with your email address or order number via support@blockofgear.com. We would love to make things right if you give us another chance.
I ordered this blanket for my daughter for graduation back in April not knowing if it would arrive on time or not or even if I would get at all but I received it 2 wks ago which made it in time. The product is absolutely worth every $ spent and time waited. Pictures of the blanket no justice. Just be patient and your product will arrive when least expected. Thank u block of gear! She loves it!
Dear Virginia, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Please provide us with your email address or order number via support@blockofgear.com so we can send you the discount coupon.
I'm skeptical that I'll ever receive the graduation gift I ordered over a month ago. Customer service is non-existent. I highly recommend shopping elsewhere.
Dear Shawn, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please provide us with your email address or order number via support@blockofgear.com. We would love to make things right if you give us another chance.
I ordered my daughter a blanket on April 30th. As of today I still don't have the blanket.
I was sent an email in May saying my order was complete, and on the way. I was excited. 2 weeks later still no blanket. I put in the tracking number only to find that number doesn't exist.
I sent an email questioning the number and they assured me that it's on the way, that due to COVID it would take longer.
2 weeks later, I still don't have my daughter's blanket. I am trying to get a refund through Pay Pal.
Dear Mad, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please provide us with your email address or order number via support@blockofgear.com. We would love to make things right if you give us another chance.
I have ordered a quilt in April and still see no sign of it mid- June. I will definitely be asking for my money back.
Dear Penny, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please provide us with your email address or order number via support@blockofgear.com. We would love to make things right if you give us another chance.
I order over two months ago and paid. The shipping has not moved since April. Don't order from here
Dear Susan, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please provide us with your email address or order number via support@blockofgear.com. We would love to make things right if you give us another chance.
Ordered quilt for graduation gift almost 60 days ago, still not received. Last correspondence from them over a month ago stating order on the way. Sent tracking number, but after checking it several times a week, it has not changed on a month. Paid through PayPal.
Dear Carolyn, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please provide us with your email address or order number via support@blockofgear.com. We would love to make things right if you give us another chance.
This place is nothing but a scam. I'm trying to go through pay pal to get my money back but I'm sure that'll never happen. I was so excited to gift this to my first graduating child. Unfortunately I will never receive it. I had to go last minute to find something else. Heartbreaking that they'd take advantage of something so special and ruin it. Please don't buy from these jerks! If I could've left a negative star, I would've
Dear Amanda, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please provide us with your email address or order number via support@blockofgear.com. We would love to make things right if you give us another chance.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Joe, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please provide us with your email address or order number via support@blockofgear.com. We would love to make things right if you give us another chance.