Blinds.com has a rating of 4.6 stars from 2,701 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blinds.com most frequently mention customer service, great quality and window coverings. Blinds.com ranks 2nd among Blinds sites.
Excellant service-would highly recommend, if your looking for blinds look no further **************************************************************************************
I ordered samples, then followed the clear measuring instructions. Happy to say everything went perfect! They were easy to install- and look GREAT!
Best variety of choices, from color to sizes! Wonderful to get free samples to make sure you are getting the right color and texture. Topped off with fantastic customer support!
Website was easy to use and had great discounts. Product was very well packaged. Instructions were clear and concise. The clips are very sturdy as well as the draws. You definitely get what you pay for. They look fabulous.
So far so good but I'm not thrilled that I have to have a measure appointment. I'm in a huge hurry for this shade so don't want to add time. It seems like a very simple measurement so don't know why I need an extra appointment.
I contacted Blinds.com, scheduled a measure appointment for a large, oversized, odd sized window. At first, things seemed to go "OK", not great as it took some time for the person to measure to finally make an appointment. I finally got thru that, ordered what I needed. Blinds were shipped to the property address. I scheduled the window install from the website as that seemed to be the only way I was able to communicate with them. Finally got a call from someone saying that installation would not be for a month. Completely unacceptable. I told the Customer Service agent that was unacceptable. She proceeded to tell me that in that case, they would not be installing at all. I paid for installation, never got it, called numerous times to customer service to no avail. Be very weary of using this company to do your blinds, or you may find yourself in the same situation I did. I finally contracted an outside installer to install the blinds. Never again would I ever do business with this company, period.
Way too many types of cellular blind options. Color options are very hard to choose from especially when they are not the same across each kind of cellular blind.
I ordered these higher-priced blinds because a representative assured me they would fit my doors. Unfortunately, upon arrival, I found they did not fit. After reaching out, I was informed that the only suitable alternative was a significantly less expensive option—approximately $1,000 less. I then requested a refund for the price difference, as the original recommendation came from a Blinds.com representative and led to this error. However, I was told that no refund would be issued, even though the mistake was on your team's part. This experience has left me disappointed and hesitant to rely on your team for accurate product guidance in the future.
Jared Reeve was so helpful and great to work with. Thank you!
Everything came as ordered. There was one blind that suffered a fold in at the top of the blind. I called and the service person took my information and a replacement blind arrived several days after. All in all a very good experience.
Answered most of the questions. 1 bug in the website for single header selection and no easy way to "continue shopping".
We ordered 6 sets of blinds. One set had no hardware. We had to wait about 10 days for it, and then go thru setting up another install appoint. Other than that the whole ordering and install process was 5 star.
Customer service was great! The product arrived with out a hitch. However, the product itself is not as good as I had hoped for the money. The blinds don't all close completely, and the wand is very stiff! But, that is no fault of customer service!
I purchased from Blinds.com over the past four years. I have been very happy with most products and definitely with customer service!
The guy who gave blinds advices just wanted me to purchase expensive ones, and when I decided to degrade to some normal materials, his tone was not that friendly, and said it would look cheap. The another guy who came to install the blinds was indifferent, not having a good service attitude all the way. It is only when I gave tips to him that he smiled sincerely. Overall the experience is not good for me.
Being able to price the various samples that I was able to order and see the samples in various times of the day on my windows helped me make the right decision on my blinds. I am glad I called back to add 1/2" extra to the length like my part-time employee told me to. I feel everyone should do this for Cellular Blinds. The binds fit well and look beautiful in my home office. I used the date my client who does construction installed my Bali Light Filtering Blinds in the Cosmopolitan Style in the White Lace Color.
Matthew was such a great help. Your website and samples were wonderful. Your video was great also.
Easy to order, but the delivery dates given with the order were much later than when the blinds came. (The blinds came much earlier) It would have been nice to get a realistic date when I placed the order.
Blinds are beautiful and darken the room a little more than expected but that's okay. The lift feature is great. I would have preferred the tilt mechanism to be corded rather than the twisty stick. It doesn't seem to close them as tightly. Also they would look more elegant with a wider cloth tape—perhaps 1.1/2- 2 inches When I was building my order I called CS with some questions; they were very helpful, spoke American and were good communicators. Order took about 10 days. Easy to install. I plan to replace blinds throughout the house as I can afford them. Overall A+
Some of the options for the blinds weren't listed. It's a though we have 2 options, that's it, pick one. I would have rather had a pull string for blind angle/open and close rather than the stick.
Easy to install. Pro Tip: order 2" extra in height. Blinds don't "relax" easily to full length. Why a minimum of 100 characters here?
Exploring the many options to meet our needs couldn't be easier. The blinds we received are beautiful and practical. They were also a great value for the money.
Great selection of blinds. Easy to navigate and find the one best for our home.
Website was easy to use. Good videos on how to measure. Shipped and received within estimated time. One third the cost of custom blinds at local shops.
I just ordered 6 blinds from blinds.com. The website was easy to navigate. The "how to measure" videos were helpful.
We ordered several sets of blinds and are very happy with them! They look nice and were easy to install. We will be repeat customers!
Needed a high-quality blind to coordinate with others already installed in a new build. Blinds. Com delivered. Literally! :) They're my go-to for every situation, home or office. Exceeded my expectations across the board.
They make getting the right blind for any room incredibly easy.
The website is super user friendly. Apparently, in my old house the windows are not made evenly so the blind did not fit. The blind looked beautiful and Im disappointed I won't be able to use it
Super easy excited to see how the blinds turn out
Answer: They are legit only their service is very poor and be cautious about their satisfaction warranty as it is not what it appears. You will be strung along on all custom orders.
Answer: No, I cannot. 2 months to wait for shipping. Nope, nope, nope!
Answer: I had same question with customer service, they said the labels are created when they go on production lines and can only tracked once they enter USA and was able to track as they said. I also ordered few economy blinds which are made in China for those blinds I was able to track all the way from China from the time they despatched. I reckon FEDEX has some technical limitations in turkey.