Overview
BladeHQ has a rating of 4.6 stars from 1,967 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BladeHQ most frequently mention customer service, quick response and next day. BladeHQ ranks 1st among Knives sites.
Hannah was wonderful at handling my gift card issue very friendly thanks Hannah
The return process was quick and seamless. Jen was great!
Hi Derrick! Thank you so much for leaving a review and giving the wonderful Jen a shout-out! We will share this with her! ~Tiffany
I was great, that all I can say. The staff went beyond what was asked of them. Thanks
Hi Manuel, Thanks so much for taking the time to leave us a review. ~Tiffany
Keith was awesome In responding to my concerns and my only issue was filling out this review
Hello Michael! Thanks for leaving a review of your experience with Keith! He is awesome!
~Lisa
Had a question about an order and once the got back to me it was very Clarifying
Hi Christopher, we're happy to know that your questions were answered. Thank you for the review, we appreciate it! ~Tiffany
Friendly, helpful and knowledgeable and willing to go the extra mile.
Hey Frank! Thanks for the great review! We appreciate it!
~Lisa
The customer service was great. Very helpful and very nice and helped me with what I needed.
Hello Chris! Thank you so much for taking the time to leave us a review! Happy to hear you're happy with the service you received.~Tiffany
Service was good. Let me know what I was asking for even if it took about a day or two to get back to me.
I wanted to verify the status of my return and Kimberly helped me out very quickly.
Hi Liam! Thanks for the review! Kim is an asset to our customer service team! Glad that she was prompt in assisting you!
~Lisa
Needed to know if request could be done, and she went above board to get it done
Thank you so much for leaving us a review, Bruce! ~Tiffany
Very good experience. Very knowledgeable ND willing to help with my issue.
Hi Thomas, thank you so much for taking the time to leave us a review. We're happy to hear your issue was resolved. ~Tiffany
Always good service. They always reply in fast time, and always answer anything I throw at them.
Hi Kenneth! Happy to hear you were assisted quickly~Tiffany
The wait time was a little long but her service was good.
Hi Josh, so sorry about the wait time. Happy to hear you were taken care of though. Thanks for the review! ~Tiffany
Called to get the delivery date of my order and the agent I spoke to was very nice and helpful.
Immediate and helpful very fast to respond and make this process easy
Hi Marc, thanks so much for the review. ~Tiffany
Keith is professional, helpful, knowledgeable and he follows through. Thank you Keith.
Keith is amazing! We will make sure to share this with him Thanks for the review. ~Tiffany
Every single time I reach out to hq I get great service!
Hi Jose, Thanks for leaving a review! ~Tiffany
I did not receive email confirmation of my order & I called customer service & resolved my issue.
Hey Michael! Thanks for the review! Happy to hear that our customer service was able to resolve your issue.
~Lisa
Not provided any ability to change shipping despite emailing before it left
Hi Alex, I am so sorry you were not able to update your shipping. ~Tiffany
Blade HQ is a great blade merchant, and are highly recommended.
Hey Jeff! Thanks for the great review!
~Lisa
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- Marion, VA
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Business History
We specialize in High Quality (see that? HQ as in "high quality"!) knives from the biggest and best knife brands in the industry and have an impressive selection of folding pocket knives, military and law enforcement knives, butterfly knives, automatic knives, and traditional cutlery– if's it's a knife, odds are we carry it.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Troy, Thanks for the review, we will share this with Hannah, she is amazing! ~Tiffany