BladeHQ has a rating of 4.6 stars from 1,967 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BladeHQ most frequently mention customer service, quick response and next day. BladeHQ ranks 1st among Knives sites.
I had a question about a refund that Lisa answered very completely and quickly.
Hi Jack, glad Lisa answered your question quickly. Thank you for leaving a review! ~Tiffany
It was overall very good i she could answer me every thing i asked
Hello Diego, Thank you so much for taking the time to review us! ~Tiffany
Good I was given all the help and details needed to return the item.
Thank you Francis! -Branson
Great selection and great service. I have bought quite a few knives from them.
Thanks for leaving us a review Paul! ~Tiffany
Keith S. Was great. Very nice, professional the whole process was quick and easy.
Hi John, thank for the review. We will share this with Keith. He is wonderful. ~Tiffany
Lisa Q. And BladeHQ provided great customer service and helped answer my questions. Thanks.
Hi Crow, Lisa is amazing. Thanks so much for leaving a review! ~Tiffany
Great customer service and amazing response time. Very helpful and helped me with everything.
Hi Manuel, thanks for your honest feedback and review. ~Tiffany
Messed up when ordering and wasn't logged into my account and Hannah helped me out immensely!
Hello David. Happy to hear Hannah helped you out with this. Thank you for taking the time to leave a review. ~Tiffany
Good Transaction, good communication. Will do business again.
Hi William!
Thanks for leaving a review and being a loyal customer!
~Lisa
I was very happy with young lady i had the pleasure of speaking with.
Hello Allan, Glad you're happy with the assistance you were given. Thank you so much for taking the time to leave us a review! ~Tiffany
I've been treated with the industry's best service from the first account.
Hey Martin! Thanks for taking time to leave a review! We sure do appreciate it!
~Lisa
Pretty good answering my questions. Looking forward to having the knife
Hello Andrew! Thanks for taking time to leave a review! We appreciate it!
~Lisa
Great prices! Great customer service! Will purchase again.
Hello Noe!
Happy to hear you are pleased with our pricing and customer service! Thank you for the review!
~Lisa
Waiting on my Cobalt P3, seems it's going to be sooner than later. Thanks for the update!
Hey Chris!
Thanks for leaving a review! We appreciate it!
~Lisa
Great! Customer service rep was very helpful, I received a very quick response
Hi John~ Great to hear you're happy with the service. Thank you for the review. ~Tiffany
Quick and easy
Always my go to shop for all my knife needs
Hu Jack, Thank you for leaving us a review! ~Tiffany
Once again I was pleased with my purchase and the support I received.
Hello Charles! Thanks for taking the time to leave a review! Glad to hear you had a great experience!
~Lisa
Fast and friendly experience from Brooke H! Very helpful and prompt in helping
Hello Cheyenne! Thank you for taking time to leave a review! Happy to hear Brooke took care of you in a timely manner! I will pass this along to Brooke!
~Lisa
Sharon was fast at responding and was an absolute gem to message with
Sharon is amazing and will be happy to see this. Thank you for taking the time to leave a review. ~Tiffany
Answer: Hi. All restrictions are built into our checkout process. If you are able to successfully check out, we will ship it. :) Unfortunately, if you can't checkout, then that means that we will not be able to ship it :(
Answer: Not easy, contacted customer service had no response in 2 business days.
Answer: Hello! Give us a call or an email with your order number and we can check on getting a return initiated for you! Let me know if you have any other questions! :)
Answer: I wouldn't order from them at all. They lied to me about fulfilling an order.
Hello Jonah, thank you for taking the time to leave us a review, we appearacate that. ~Tiffany