business logo of BladeHQ

BladeHQ

Overview

BladeHQ has a rating of 4.6 stars from 1,968 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BladeHQ most frequently mention customer service, quick response and next day. BladeHQ ranks 1st among Knives sites.

service
152
value
134
shipping
135
returns
82
quality
123
This company responds to reviews on average within 2 days
+55
How would you rate BladeHQ?
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Virginia
1 review
0 helpful votes
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Timely response
April 11, 2025
Updated review

Quick response and professional. Thank you Hannah for your assistance.

Date of experience: April 1, 2025
Abigail F. BladeHQ Rep
1 month ago

Hey Chris!
We’re glad to hear Hannah provided you with quick and professional service! ⚡ Thank you for your support—we appreciate you choosing Blade HQ! 🔪😊
~Lisa


Thank you
April 11, 2025
Previous review

Quick responsive to my inquiry. Always my go to place for knife purchases. Thank you guys for what you do!

Date of experience: April 1, 2025
Massachusetts
1 review
0 helpful votes
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Outstanding!
April 1, 2025

Jen was simply outstanding. Great communication. 👍🏻👍🏻

Date of experience: March 22, 2025
Abigail F. BladeHQ Rep
1 month ago

Sounds like Jen knocked it out of the park! Great communication makes all the difference. Glad to hear you had an awesome experience! ~Tiffany

Minnesota
1 review
0 helpful votes
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Great customer service!
April 8, 2025

I need to return an item and customer service made it easy.

Date of experience: March 29, 2025
Abigail F. BladeHQ Rep
1 month ago

Hey Michael!
We’re so glad to hear that our customer service made your return process smooth and easy! 😊 At Blade HQ, we aim to make every experience hassle-free. Thanks for taking the time to leave a review, and we hope to serve you again soon! 👍
~Lisa

California
1 review
0 helpful votes
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Shipping info
April 3, 2025

Jen was very professional and emailed me back right away with shipping information!

Date of experience: March 24, 2025
Abigail F. BladeHQ Rep
1 month ago

Hey Kyle!
Jen is on top of it! ⚡ She got back to you right away with the shipping info you needed—quick, professional, and always reliable. Thanks for sharing your experience! 📨🔪
~Lisa

California
1 review
0 helpful votes
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Knives
April 13, 2025

Easy to order, good communication with customer service, lots on sale

Date of experience: April 3, 2025
Abigail F. BladeHQ Rep
1 month ago

Hey Thomas!
Thanks for the great review! 🙌 We're thrilled to hear everything went smoothly, from ordering to staying in touch with our team. Enjoy the deals, and happy hunting for your next blade! 🔪🔥
~Lisa

Georgia
1 review
0 helpful votes
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Hannah
April 5, 2025

Hannah took care of me. Waiting for the knife to be delivered.

Date of experience: March 25, 2025
Abigail F. BladeHQ Rep
1 month ago

Hey Kristopher!
Glad to hear Hannah got you taken care of! 👍 Now the hardest part—waiting for that awesome knife to arrive. Hope you love it when it gets there! 🔪
~Lisa

New Jersey
1 review
0 helpful votes
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Great service!
February 28, 2025

Jen is an exceptional employee. She resolved my issue quickly and was very friendly!

Date of experience: February 18, 2025
Abigail F. BladeHQ Rep
3 months ago

Hello Diane!
Jen strikes again! We're thrilled to hear she took great care of you—she’s a true pro. Thanks for sharing your experience, and we appreciate you being part of the Blade HQ family!
~Lisa

South Carolina
1 review
0 helpful votes
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Only the best
February 28, 2025

Hannah was awesome. Fast and easy, totally recommend. Look forward to shopping more!

Date of experience: February 18, 2025
Abigail F. BladeHQ Rep
3 months ago

Hey Thomas!
Nothing but the best for our awesome customers! Glad Hannah could make your experience smooth and easy. We can’t wait to help you find your next favorite knife!
~Lisa

Maine
1 review
0 helpful votes
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Re: my order flip-flop
March 3, 2025

Thanks Kim, for the quick response. I'm glad it's all taken care of.
- Bill K

Date of experience: February 21, 2025
Abigail F. BladeHQ Rep
2 months ago

Hello William!
You're very welcome! 😊 We're happy to hear everything is sorted out. If you ever need anything else, don't hesitate to reach out. Enjoy your gear! 🔪✨
~Lisa

Georgia
1 review
0 helpful votes
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Great support
March 2, 2025

Great support especially Jen. I had problem with payment and received help on time.

Date of experience: February 19, 2025
Abigail F. BladeHQ Rep
3 months ago

Hey George!
Nothing beats great support when you need it most! Glad Jen could assist you right on time. Thanks for trusting Blade HQ!
~Lisa

Virginia
1 review
0 helpful votes
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Orders
March 2, 2025

Excellent. Extremely fast shipping and reply by Jen on my question

Date of experience: February 19, 2025
Abigail F. BladeHQ Rep
3 months ago

Hey Jeff!
Speedy shipping and top-notch service—just how we like it! Glad Jen could assist you so quickly. Thanks for choosing Blade HQ!
~Lisa

California
1 review
0 helpful votes
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Respectful. Responsive, great customer service. Reputable

Date of experience: February 22, 2025
Abigail F. BladeHQ Rep
2 months ago

Hey Michael!
Thank you for your support! We take pride in providing respectful and responsive customer service. Your trust in us means everything—we’re grateful to have you as part of the Blade HQ family! 🔥🔪
~Lisa

North Carolina
1 review
0 helpful votes
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Fox rebate
March 6, 2025

Awesome and always have a good experience with Blade hq

Date of experience: February 24, 2025
Abigail F. BladeHQ Rep
2 months ago

Hey Rocky!
Thanks so much for your kind words! We're thrilled to hear you've had a great experience with us. We look forward to helping you again soon! 😄🔪
~Lisa

New Jersey
2 reviews
0 helpful votes
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Amazing
March 6, 2025

Great customer service and fast responses. The inventory they keep is amazing.

Date of experience: February 24, 2025
Abigail F. BladeHQ Rep
2 months ago

Hey Bobby!
🙌 Amazing customers deserve amazing service! We're thrilled you had a great experience with our team and selection. Thanks for choosing Blade HQ! 🔥🔪
~Lisa

Ohio
1 review
0 helpful votes
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Thank you for awesome communication and making my day!

Date of experience: February 25, 2025
Abigail F. BladeHQ Rep
2 months ago

Hey Thomas!
Thank you for your kind words! 😊 We're thrilled to hear that Alyssa made your day with her awesome communication. We'll be sure to pass along the praise! 🔥🙌
~Lisa

California
1 review
0 helpful votes
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Great price and customer service.
March 7, 2025

Mrs Dallas promptly got back to me and took care of my request.
Thank you

Date of experience: February 25, 2025
Abigail F. BladeHQ Rep
2 months ago

Hey David!
Thank you for your support! 😊 We're glad Mrs. Dallas could assist you promptly. We appreciate you choosing Blade HQ and look forward to serving you again! 🔪✨
~Lisa

New York
1 review
0 helpful votes
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Handled timely
March 9, 2025

Hannah was a great help. Took care of issue right away.

Date of experience: February 26, 2025
Abigail F. BladeHQ Rep
2 months ago

Hey Reginald!
Thanks for the shoutout! 😊 We're happy to hear that Hannah was able to take care of your issue quickly. We appreciate your support! 🔥🔪
~Lisa

New York
1 review
0 helpful votes
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Very responsive
March 8, 2025

Great customer service. Fantastic products. Look forward to seeing my order

Date of experience: February 26, 2025
Abigail F. BladeHQ Rep
2 months ago

Hey Lucas!
Thanks for your kind words! 😊 We're thrilled you had a great experience with our customer service. We can’t wait for you to get your order—hope it’s everything you’re looking for! Let us know if you ever need anything. 🔥🔪
~Lisa

Oregon
1 review
0 helpful votes
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Jen was really helpful
March 15, 2025

Accurately described process for military discount

Date of experience: March 5, 2025
Abigail F. BladeHQ Rep
2 months ago

Hey Jonathan!
Glad to hear Jen was able to help!🔪 We appreciate your support and your service. Let us know if you need anything else!
~Lisa

Florida
1 review
0 helpful votes
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Irwins new knife
April 6, 2025

Wonderful experience in replacing a beautiful knife...

Date of experience: March 7, 2025