BladeHQ has a rating of 4.6 stars from 1,968 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BladeHQ most frequently mention customer service, quick response and next day. BladeHQ ranks 1st among Knives sites.
Quick response and professional. Thank you Hannah for your assistance.
Quick responsive to my inquiry. Always my go to place for knife purchases. Thank you guys for what you do!
Jen was simply outstanding. Great communication. 👍🏻👍🏻
Sounds like Jen knocked it out of the park! Great communication makes all the difference. Glad to hear you had an awesome experience! ~Tiffany
I need to return an item and customer service made it easy.
Hey Michael!
We’re so glad to hear that our customer service made your return process smooth and easy! 😊 At Blade HQ, we aim to make every experience hassle-free. Thanks for taking the time to leave a review, and we hope to serve you again soon! 👍
~Lisa
Jen was very professional and emailed me back right away with shipping information!
Hey Kyle!
Jen is on top of it! ⚡ She got back to you right away with the shipping info you needed—quick, professional, and always reliable. Thanks for sharing your experience! 📨🔪
~Lisa
Easy to order, good communication with customer service, lots on sale
Hey Thomas!
Thanks for the great review! 🙌 We're thrilled to hear everything went smoothly, from ordering to staying in touch with our team. Enjoy the deals, and happy hunting for your next blade! 🔪🔥
~Lisa
Hannah took care of me. Waiting for the knife to be delivered.
Hey Kristopher!
Glad to hear Hannah got you taken care of! 👍 Now the hardest part—waiting for that awesome knife to arrive. Hope you love it when it gets there! 🔪
~Lisa
Jen is an exceptional employee. She resolved my issue quickly and was very friendly!
Hello Diane!
Jen strikes again! We're thrilled to hear she took great care of you—she’s a true pro. Thanks for sharing your experience, and we appreciate you being part of the Blade HQ family!
~Lisa
Hannah was awesome. Fast and easy, totally recommend. Look forward to shopping more!
Hey Thomas!
Nothing but the best for our awesome customers! Glad Hannah could make your experience smooth and easy. We can’t wait to help you find your next favorite knife!
~Lisa
Thanks Kim, for the quick response. I'm glad it's all taken care of.
- Bill K
Hello William!
You're very welcome! 😊 We're happy to hear everything is sorted out. If you ever need anything else, don't hesitate to reach out. Enjoy your gear! 🔪✨
~Lisa
Great support especially Jen. I had problem with payment and received help on time.
Hey George!
Nothing beats great support when you need it most! Glad Jen could assist you right on time. Thanks for trusting Blade HQ!
~Lisa
Excellent. Extremely fast shipping and reply by Jen on my question
Hey Jeff!
Speedy shipping and top-notch service—just how we like it! Glad Jen could assist you so quickly. Thanks for choosing Blade HQ!
~Lisa
Respectful. Responsive, great customer service. Reputable
Hey Michael!
Thank you for your support! We take pride in providing respectful and responsive customer service. Your trust in us means everything—we’re grateful to have you as part of the Blade HQ family! 🔥🔪
~Lisa
Awesome and always have a good experience with Blade hq
Hey Rocky!
Thanks so much for your kind words! We're thrilled to hear you've had a great experience with us. We look forward to helping you again soon! 😄🔪
~Lisa
Great customer service and fast responses. The inventory they keep is amazing.
Hey Bobby!
🙌 Amazing customers deserve amazing service! We're thrilled you had a great experience with our team and selection. Thanks for choosing Blade HQ! 🔥🔪
~Lisa
Thank you for awesome communication and making my day!
Hey Thomas!
Thank you for your kind words! 😊 We're thrilled to hear that Alyssa made your day with her awesome communication. We'll be sure to pass along the praise! 🔥🙌
~Lisa
Mrs Dallas promptly got back to me and took care of my request.
Thank you
Hey David!
Thank you for your support! 😊 We're glad Mrs. Dallas could assist you promptly. We appreciate you choosing Blade HQ and look forward to serving you again! 🔪✨
~Lisa
Hannah was a great help. Took care of issue right away.
Hey Reginald!
Thanks for the shoutout! 😊 We're happy to hear that Hannah was able to take care of your issue quickly. We appreciate your support! 🔥🔪
~Lisa
Great customer service. Fantastic products. Look forward to seeing my order
Hey Lucas!
Thanks for your kind words! 😊 We're thrilled you had a great experience with our customer service. We can’t wait for you to get your order—hope it’s everything you’re looking for! Let us know if you ever need anything. 🔥🔪
~Lisa
Accurately described process for military discount
Hey Jonathan!
Glad to hear Jen was able to help!🔪 We appreciate your support and your service. Let us know if you need anything else!
~Lisa
Wonderful experience in replacing a beautiful knife...
Answer: Hi. All restrictions are built into our checkout process. If you are able to successfully check out, we will ship it. :) Unfortunately, if you can't checkout, then that means that we will not be able to ship it :(
Answer: Not easy, contacted customer service had no response in 2 business days.
Answer: Hello! Give us a call or an email with your order number and we can check on getting a return initiated for you! Let me know if you have any other questions! :)
Answer: I wouldn't order from them at all. They lied to me about fulfilling an order.
Hey Chris!
We’re glad to hear Hannah provided you with quick and professional service! ⚡ Thank you for your support—we appreciate you choosing Blade HQ! 🔪😊
~Lisa