I've ordered several items from B&H over the years. I love all the product info on their site. And of course they offer an unbelievable variety of products. Everything I've ever ordered has arrived on time, in perfect shape. I'm a huge B&H fan.
You can always count on B&H.
The site is dependable and easy to use and the pricing is generally fair and lately has been pretty much equal to Amazon on some items. I also love the fact that they close Friday at sunset and for Jewish Holidays. I'm not even Jewish but I appreciate the fact that they stand by their values. Says a lot about them.
I've been buying hardware from B&H Photo for decades. Their selection, quality, pricing and availability are incredible... but their knowledgeable and experienced staff place them in a class all their own!
I had always heard from my professional photographer friends that B&H Photo Video was the best place to find great equipment at amazing prices. I finally realized this in 2018 when I bought my drone and it was such a good deal! I recommend this place for anyone looking to buy some quality products, you won't be disappointed with their websites ease of use and their inventory. I'll be heading back to B&H Photo Video from now on.
This is my second online order with B&H. I was really impressed with the shipping time on my first order (a telephoto zoom lens) and the quality and depth of information on the website. I only recently got into photography and am slowly building up my "gear" collection. This site has been very helpful, and I feel like I could spend hours on it whether actually purchasing or not. B&H was recommended to me by a friend who is a somewhat more experienced photographer. I do not feel intimidated, confused, or pressured by this site, even though I am new to most of this. If anything, this site has encouraged me to keep gradually learning and growing.
I will be traveling to NYC soon and hope to visit the actual store!
This online shopping experience is top notch I'm able to find everything that I need quickly knowing that once I order it my purchase will be shipped out promptly. In the unlikely event that something goes south, I'm confident that B and H will help me sort it out promptly. I trust them with shopping for my more expensive items all the time.
The site is well organized and easy to search. While I had a few questions about the product I am interested in, the site. Has a plethora of additional information and bundling suggestions for products. I bought a Gorilla Tripod and a regular tripod to use with the smartphone video camera. From past experiences as well, I know that during business hours, their staff is incredibly helpful and offers excellent service.
BH will not cancel our order that went out of stock. I was forced to wait till item becomes available. Now that the item was available and shipped, it's taken more than 2 weeks. It's still under shipment. I still haven't received item while writing this review.
We spend thousands of dollars every year upgrading our equipment. Now I know where NOT to go.
Very user friendly, provides all the information needed to help your decision, great variety of products for you to choose from, fast check out. I love it!
B&H had the lowest price listed. Being a first-time customer, I was curious to see how their site operated. Easy search, detailed product info, simple checkout. Will definitely be checking their site for future purchases.
Never a problem with B&H; quick, smooth, and easy. Many times items here are better priced than other on line retailers. To be sure there is no shortage of camera gadgets. Great selection of adapters, filters, and second hand cameras.
I used to buy all my camera and video equipment from Amazon. In recent months, I've found that B&H Photo has a better selection, equivalent prices, and more reliable delivery times. They make everything easy.
In a world that is lacking serious customer servie B&H has rose above. I had to return an item because it didn't work with my workflow. B&H made the process super painless. Love this company. They are my first go to for live streaming product.
Fast ordering with smooth flow for repeat customers.
All the information needed to make a smart decision.
Good phone consult if needed. Largest selection of products.
I have been purchasing from them for years.
An online customer since 2004, everything i've ever ordered has been carefully and thoughtfully packaged, especially when shipping to an overseas deployment address. Really appreciate this, and the reason why I purchase high $$ items from them always.
I've purchased a number of things through B&H over the last 30 years from cameras, computers, upgraded memory, and today a gaming computer for my son. Selection and pricing are always great. I called them a couple of different times to discuss options and they were helpful on the phone and answered all my questions. This review will be updated if we have any issues with the new order, but I expect everything will go smoothly as before.
Excellent company. Best customer service I have ever dealt with. They have never left me even frustrated when all is said and done. And I've ordered many things through them over the years including multiple super-teles.
B & H is a good place to shop online, they have a wide variety of items in stock. Check them out.
I have been shopping at this store for more than ten years and never had to return an item. There is always professional staff available to help you with technical issues
Haven't received this product yet but have had prompt delivery updates in the past with well packaged merchandise on receipt. Will continue to use B&H as a good product resource and monitor their specials interestingly.
I've been buying from B&H for some 15 plus years. Always reliable and not any more expensive than Amazon or eBay. When you need help, you can call their number and someone answers immediately. No navigating through a jungle of leads as to customer service. Super friendly.
Highly recommended!
Overview
B&H Photo Video has a rating of 4 stars from 3,791 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with B&H Photo Video most frequently mention customer service, free shipping and great prices. B&H Photo Video ranks 2nd among Camera sites.
- Visit Website
- New York, NY, United States
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Camera Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your order and this feedback. We regret your dissatisfaction. There are very few items which include a no-cancellation policy. Unfortunately the DJI N3 Flight Controller is one. Our online product page is clear and unambiguous and says, "Special Order. Expected availability: 4-6 weeks. Important Notice: This item is noncancelable and nonreturnable."
Despite this we did ask our supplier about an exception, a request the supplier declined. It has been shipped and FedEx says the ETA is 06/14.21. -- Henry Posner / B&H Photo-Video