BestCanvas.ca Reviews Summary
BestCanvas.ca has a rating of 3.4 stars from 697 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BestCanvas.ca most frequently mention great quality, quick delivery and second order. BestCanvas.ca ranks 5th among Photo Printing sites.
BestCanvas has always produced a quality product for me. Delivery times are good. Any personal dealings have been courteous and prompt.
CUE JE TROUVE BIEN ET BEAU, LA PREMIERE EST LA QUALITÉ EN SECOND LE PRIX, TOUTES MES COMMANDES ARRIVE A DESTIONATION, CHEZ-MOI ET J ATTEND SEULEMENT 5 JOUR OUVRABLE,
This is a great company to deal with. I had an image that was damaged in transit and they responded immediately and replaced it. No questions. I live in B. C. Canada and the images are shipped from Florida U.S.A. These guys beat the shipping, pricing and quality of anyone I have found.
I am in awe of what you do, everything that I've ordered has been so beautiful and everyone loved their gifts! So thank you so very much. I am a proud costumer.
I have used BestCanvas for about five years, I have had 11 canvas ranging from 14 X12 up to 36 X24 inches. I have been more than happy with all of them. I have recommend them to my friends and relatives, some of whom have ordered from them.
I have ordered several canvas prints here. The service is exceptionally fast. The quality it just as good as their more expensive competitors. All my prints arrived fast, packaged tightly and professionally, and look amazing.
So I've ordered from this company three times now. The stuff always gets here from their location in Florida within about 3 or 4 days max. There was some glitch on our first order that resulted in them sending four copies of the picture we ordered. Other than not knowing what to do with the three extras, can't really complain about that! Never had a problem with them.
I ordered a 24x36 canvas enlargement with a hanger for my wife for Christmas. Our friends also gave us the same photo, enlarged by Walmart, as a Christmas gift too. The Bestcanvas one was so dark, poor contrast, poor wood frame. Total garbage.
I have attempted emails and phone contact and no response. Now I get the email bounced back. STAY AWAY!
My son put in an order in November 2018 and I did as well. I got mine after several weeks but he got someone elses prints in error then the sent a new set and asked me to dispose of the error set and now they set mine again he finally emailed them once again its January and still no prints of his. So breach of privacy and the company goodnluck getting a hold of someone by phone. This company will not be in business for long. I just got another email today saying MY prints are on their way! WTH? I have received double of my prints already! A third will just be ridiculous and no excuses for another error! Such a waste of product time and waste!
"Dear Cindy,
Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number to complaint@bestcanvas.ca Our experts will immediately take care of your request. We're looking forward for your reply, your BestCanvas-Team"
Received 2 canvases. In both one subject was completely cut off and on one there was a scratch across one subject's face. Did not respond to emails and company is suggestive of being Canadian but actually ships from Florida.
"Dear Lisa,
Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number to complaint@bestcanvas.ca Our experts will immediately take care of your request. We're looking forward for your reply, your BestCanvas-Team"
Ordered a product that was never received. Based on their facebook page this is a common theme this holidays. I have been trying to reach them for weeks.
I have ordered over 30 canvases in 3 different orders and always been pleasantly surprised and the speed and quality of the prints. I suggest you check with 'HONEY' to find a promo code. They provided great customer service too when my promo code failed to apply. I will definitely recommend them to others!
I have had great service in past orders, but a recent order placed Nov. 13/18 has not arrived yet. I haven't received a shipping notification! My credit card has been billed. I have tried emailing THREE times with all the appropriate information and no response. There have also been three different toll-free numbers. Waiting for someone to answer is absurd. It doesn't happen. While I did enjoy my previous orders, which were many however this recent order is becoming very frustrating trying to get in touch with someone at Bestcanvas.ca
Angie
I was a bit skeptical at first but since the prices were so reasonable - it was worth the risk. I received the package in record time.
I was not expecting the high end quality that I received.
Just wow! They did an amazing job way BEYOND my expectations. Truly - I opened the box and the only thing I could say was "Wow".
I would definitely use your services again and will highly recommend you to my friends.
They don't care about the customer. Not responding to e-mails. I guess theyre thinking theres enough people in the World to make money out of their first order, no need for all the customers to be Happy ans order again.
It took more than three weeks but I received the order, qualit6 was good and happ6 with results, just wish they could have been quicker
Dear Denis,
Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number to satisfied@bestcanvas.ca. Our experts will immediately take care of your request. We're looking forward for your reply, your Bestcanvas-Team
Ordered 2weeks ago, payment was processed immediately, site claims to ship in twenty four hours, total B S as I still have nothing. Monday morning I will call credit card company and have the fraudulent charges reversed.
Just received 2 canvas prints from family Mexican vacation. 21 kids, grandchildren and us on beach, 2ft. X 3 ft. Is fabulous. Rare these days to see such quality.
Yes, they responded via sitejabber. I emailed BestCanvas directly; Also I have registered, so they have lots of data for contacting me. Looks like the repsonse is a generic computer generated message to make it look like they are working on it. It puts the onus back on the customer.
Dear Customer,
We thank you for contacting us, but to help you further, we kindly ask you to contact us at the email address satisfied@bestcanvas.ca. We are looking forward to your message. Your Bestcanvas-Team
I discovered BestCanvas today and they have a huge sale! I spent about an hour uploading my photos, then tried to register. It looked like my items were all saved.
I emailed them because the phone service isn't available on the weekend.
I couldn't find a place explaining if HST (Canada) is included, so I am afraid of finding a different amount on the credit card than the last window shows. When I returned to the website, all my items from the cart were gone. Also, couldn't find where to Log out.
Ordered last Thursday morning and received today! Amazing service and I am so pleased with the outcome! Will definitely be ordering more in the future! Thank you BestCanvas.Ca!
From the business
Canvas Prints from BestCanvas Canada. Your Photo on Canvas for Cheap. Ready to ship within 24h!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Terry,
Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number to complaint@bestcanvas.ca Our experts will immediately take care of your request. We're looking forward for your reply, your BestCanvas-Team"