BestCanvas.caReviews 697

So I ordered from best canvas only because they had a promise to arrive before Christmas. My order did not arrive before Christmas so I asked for a refund because of false promises AND the quality of the photo puzzle I ordered was garbage. The email I received after asking for a PARTIAL REFUND was HILARIOUS. Absolutely ridiculous. I attached a copy of the email I received

I have used Best Canvass several times because they do quality work. In the past the shipping time and lack of tracking information was less than ideal. This time it came very quickly and I could track it from US across the border and through Canada to my post office. I am so pleased they have dealt with the shipping glitch. I highly recommend them now!

Received the product earlier than estimated. Quality was very good. Packaging was also good; the print was anchored inside the shipping box in such a way that it wouldn't slide around but without lots of extra wasteful packing material. Overall happy with the product and shopping experience.

I have used BestCanvas many times now and have always been happy with the product. I will continue to use them in the future also.

This was my first time with this compagnie, fast delivery and the quality of the product exceeded my expectations

Good job good

Prints are great. Colours really stand out. Delivered within a week in a box, received in good condition.

This company ships from the US and DO NOT pay customs and UPS fees so be aware it will cost you A LOT MORE than you think for prints. I will never order from this company again and suggest other Canadians do likewise- I will search out a legitimate Canadian source for prints. Don't let the.ca fool you!

Unparalleled Customer Satisfaction - A Company that Sets the Standard.

I have been a loyal customer of Best Canvas ca for quite some time now, and I cannot stress enough how exceptional their services have been. In a world filled with numerous companies, it is refreshing to encounter one that consistently goes above and beyond to ensure customer satisfaction.

From the very start, I was impressed by the genuine care and attention to detail exhibited by the staff at BestCanvas. Their professionalism, knowledge, and dedication to serving their clients has set them apart from the competition. Whenever I reach out to their customer support team, I am met with prompt and helpful responses, making me feel valued and listened to.

What distinguishes BestCanvas is their unwavering commitment to delivering top-notch quality in everything they do. Whether it's the products they offer or the services they provide, you can always count on them to exceed expectations. The level of craftsmanship and attention to detail consistently leaves me in awe, and it's evident that they take immense pride in their work.

Furthermore, the team at BestCanvas truly understands the importance of customer satisfaction. They go to great lengths to ensure that every interaction is a positive one and that their clients are pleased with the end result. Their willingness to listen to feedback and address any concerns has further solidified my trust in their abilities.

In an era where taking shortcuts and cutting corners is common practice, BestCanvas stands out by adhering to the highest ethical standards. They conduct business with integrity, honesty, and transparency - qualities that have become increasingly rare. It's refreshing to know that there are still companies out there who prioritize their customers' welfare above all else.

To put it simply, I am beyond pleased with my experiences as a loyal customer of BestCanvas. They have consistently shown a genuine commitment to excellence and have set a new benchmark for what outstanding customer service should look like. If you're in search of a company that not only provides exceptional products and services but also knows how to please their customers, look no further than
BestCanvas.ca, they have my highest recommendation.

Like many have mentioned, this is NOT a Canadian company. The product is shipped from US. It took about 3 weeks for it to be delivered. I guess I am luckier than others who waited for much longer. Product is cheap looking and not worth the money. I stuck them to the wall using the sticking magnets provided by them and they lasted less than an hour before they started dropping.

Do NOT order from here. I purchased a nice canvas for my mom for Christmas, never received it. I asked the company for a refund and they said that it was over 30 days since I purchased it, so they cannot give me a refund. How was I supposed to know that they would take more than 30 days to deliver it? They will scam you for your money. I spent over $50 for nothing.

I recently had a highly disappointing experience with Bestcanvas.ca when I ordered a metal mounted design from their website. The end result was nothing short of a disaster, as the artwork was cut off at the bottom. The incompetence displayed by the company in handling this issue was truly disheartening.

When I reached out to Bestcanvas.ca to address the problem, their response was both infuriating and frustrating. They simply shrugged off their responsibility, claiming that their process was automated and offered no further assistance or resolution. Their lack of empathy and unwillingness to rectify their mistake left me feeling utterly cheated and unheard as a customer.

The fact that Bestcanvas.ca hides behind their so-called automated process as an excuse is completely unacceptable. As a customer, I expect a certain level of quality and craftsmanship, which was clearly lacking in my order. It is evident that the company prioritizes efficiency over customer satisfaction, leaving individuals like myself with flawed products and no recourse for a solution.

The cut-off artwork significantly affected the visual appeal and integrity of the metal mounted design I had anticipated. It was meant to be a centerpiece, but instead, it ended up being a constant reminder of Bestcanvas.ca's incompetence and lack of care for their customers. I invested both my time and money into this purchase, only to be left with a subpar product that I cannot display with pride.

I strongly advise against trusting Bestcanvas.ca with any of your custom printing needs. Their claims of automation and refusal to address issues demonstrate a lack of commitment to customer satisfaction and an absence of quality control. Save yourself the disappointment and frustration and seek out a more reputable and customer-oriented company that values your business.

In conclusion, my experience with Bestcanvas.ca was a complete letdown. The metal mounted design I received was marred by their automated process, resulting in a cut-off artwork at the bottom. Their refusal to take responsibility or offer any form of resolution further accentuates their lack of customer care. I regret choosing Bestcanvas.ca and will not be using their services again in the future.

I am soo pleased with my Best Canvas purchase, quality was wonderful. I will definitely be ordering again.
Thank you so much!

Love the results with our favorite photo of our grand daughter. Very happy with the quality of the frame and the photo.

Desperately trying to get in contact for information on Order no: DKA*******474 [#*******]... No response.
Very disapointed.
Bestcanvas (and Picanova GmbH) use e-PAQ Standard on deliveryes. That's the lowest cost international packet and parcel delivery service - and it doesn't offer any traceability on delivery for the customer. Just DON'T order anything from them!

Well done, very good quality. It was a gift for my children. Efficient and quick delivery. Will order again! Thank you.