BestCanvas.caReviews 697

Ordered a blanket of my sons first hockey pictures. Sized it so it had his entire body/head. Got the product way a month later which was supposed to be a Christmas present and I assumed I was ordering from within Canada as a. Ca website. They are from the states. Anyways. Top of my sons head was chopped off on the blanket and this writing which is specifically cropped out so have his entire body/head was on the blanket. Blanket is very cheap and thin not worth the money. Complained to them a week ago with no answer yet. DONT ORDER!

I ordered a blanket as a Christmas gift, with guaranteed Christmas delivery. It arrived over a week late. I couldn't get any updates on its delivery, as neither of the phone numbers available on their website were working and the tracking number they gave did not work. Also, no one answered my emails about it until over two weeks later.

Additionally, I ordered the blanket to Canada. On their website, it is indicated that they will pay customs fees. They did not do so, and I had to pay it at the door.

When I emailed to complain, they offered me a voucher for my next purchase (hilarious -- NO WAY will I order from them again). I have followed up asking to be reimbursed. I will update this review if I hear anything. If not, I will be considering alternative legal options.

Overall, total scam. Don't order from these con artists. Many more legit companies offer the exact same product.

I have now read some of the other reviews and realize that I am not alone in my frustration. I ordered a product on Dec. 10th with "guaranteed Christmas delivery" and it has still not arrived. I emailed a week ago inquiring about where it was, no response. I then emailed again, no response. Finally, I emailed yesterday and still no response. I've called their number at least 6 times where the message says "there's a hurricane and we've sheltered our employees inside" which is complete bs. Thank god my order was not ridiculously expensive so I'm not out a lot of money but it is so disappointing that I am down a gift for a friend. Once I (hopefully) receive this order, which will certainly be sometime next year, I will not be using them again.

Pretty sure this is a fraudulent company, or at least a company that claims something that isn't true... I placed an order 20 days before Christmas with a promise that it would be delivered to me before Christmas (it was advertised ALL OVER THEIR WEBSITE). It is now end of day Dec 23 and the product has just left the facility and it is still sitting in the USA. There is NO way the product will be here in time. I have sent several emails and tried calling but haven't heard back from them. If I do not receive a refund as I will be needing to rush to purchase a new Christmas present, then I will be going through my credit card company to try to receive my money back. STAY AWAY! Waste of my time!

I have ordered from them several times over the last few years I placed $300 order the week before Black Friday as Christmas gifts for my kids our family photo shoot because I needed to ship some to children living far away I needed to place three separate orders/when I put my postal code in it would not except it so then I tried to pay with PayPal it would not give me the black Friday discount\I called the company at 10 to 4 and at 4 o'clock got a recording that they were closed for the day well that was frustrating so I emailed the company without reading my email they replied to me that my order had gone through and I received the discount\they were referring to the $300 order I had two more $300 orders it's a process I realize it may have been a website glitch but I could get no help whatsoever on my fourth email I just decided to go somewhere else kept getting form letter responses

This website is fooling Canadians. They purchased a domain name ending in. CA. This makes Canadians believe your order will arrive in a reasonable amount of time since you assume it's in Canada. But it's not!

I ordered my custom blanket as a surprise for my girlfriend arriving from China to visit me in Canada. It's now been just over 3 weeks and no blanket because it's coming from Florida USA. VERY UPSET. She is leaving home today and the tracking on the package still says it's stuck at the international postal office at the border.

This website buying a Canadian domain name is straight up deceitful. They are USA OWNED AND USA BASED IN FLORIDA.

Not happy at all and my girl is going home without my special gift I was so excited to give her.

Grrrrr!

Have ordered multiple times and have got about 50 canvas prints from them. All have turned out amazing and the pricing is great. All have came very fast, it only took 3 days for them to come from Flordia to me in Ontario, I had ordered on a late Monday night, they already had shipped by Tuesday afternoon and I got it Friday. They package them very carefully as well, each time they have come in perfect condition and were carefully wrapped and protected, it actually took me about half an hour just to get it from the packaging as it was packed very safe. They look amazing, the pictures look way better than looking at them on a screen. Overall there has been zero issues with them after multiple orders, I would highly recommend to anyone, you can decorate your living space with amazing pictures of anything you want for cheap. Stores charge over double for some ugly random pictures, so why not get exactly what you want from this great company.