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BestCanvas.caReviews 697

3.4
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BestCanvas.ca Reviews Summary

BestCanvas.ca has a rating of 3.4 stars from 697 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BestCanvas.ca most frequently mention great quality, quick delivery and second order. BestCanvas.ca ranks 5th among Photo Printing sites.

service
116
value
115
shipping
118
quality
110
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Canada
1 review
0 helpful votes
Follow Sara F.
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Ordered 6 mix pix tiles ended up being almost 100.00 after having to pay dutie plus shipping etc I was under the impression the company was based in Canada, to come to find out they are f*#cking foam no where does it state that it's foam waste of money could have went to Walmart for less! Very unsatisfied and not to mention half of the picture are a blur do not recommend

Date of experience: May 30, 2020
Canada
1 review
0 helpful votes
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I am an artist and a regular client of Best Canvas, ordering many prints from my art. For few years they are doing great job for me in regards to quality, prices, delivery and customer service, even now in current Covid-19 situation. I would greatly recommend this company for all your prints. Thank you

Date of experience: May 22, 2020
Canada
1 review
0 helpful votes
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Beautiful pictures
May 23, 2020

I am so in love with the canvas' I ordered. They all turned out beautifully! And the cost was amazing and shipping took hardly any time at all! Highly recommend this company!

Date of experience: May 22, 2020
Canada
1 review
1 helpful vote
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My 82 year old aunts house burned down and she lost everything. She is from Carrickfergus, Ireland and adores the local castle there. Best Canvas took an old greeting card and enlarged it for me to give her as a house warming gift when she moves back to her old property after a complete renovation. The canvas is perfect! I shed a tear when I saw it and it will mean the world to my aunt. I would not hesitate to recommend Best Canvas. I live in Canada and had the picture within a week of ordering it. I am thrilled. Thank you!

Date of experience: May 16, 2020
Canada
2 reviews
1 helpful vote
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Excellent Prints
May 9, 2020

First time ordering from best canvas! I received my prints later, but it likely had to do with the current situation.
Prints look great, and low cost! Will be ordering again!

Date of experience: May 7, 2020
Canada
1 review
1 helpful vote
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Not worth the money. Not good quality. I just purchased photos on acrylic - which is not cheap and they look horrible. Not worth the spend!

Date of experience: April 27, 2020
Canada
1 review
1 helpful vote
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Shipping
April 25, 2020

Ordered a cushion from them the end of March, got updates until the 15th of April on where it was at. Then I had to email them in order to figure out where it was. Turns out it some how got shipped back and they had no intention of emailing me to let me know.

Date of experience: April 24, 2020
Canada
1 review
0 helpful votes
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Amazing work!
April 25, 2020

Even with a small picture from digital camera... love it! The picture was enlarge to a big size and it still looks great... thank you so much

Date of experience: April 23, 2020
Canada
1 review
2 helpful votes
Follow David A.
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So here's my story: I search and log onto a Canadian website to purchase a custom canvas print. It turns out to be a company based in Miami, USA that ships their prints from Germany through UPS based in the United Kingdom. I have paid more in shipping (which I agreed to) and now UPS brokerage fees than what the actual print cost!. Oh, and the print has never actually been delivered despite being told it was "in transit and on time" 7 days go from a distribution centre less than 1 hour from my home. Go figure? I still would like my order fulfilled but if that can't be done a full refund would be appreciated. I have tried every which way possible (for a mere customer) to contact UPS but to no avail. Thank you.

Date of experience: April 22, 2020
Canada
1 review
1 helpful vote
Follow J R.
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I ordered 2 8$ canvases. $16 worth of product. With shipping it came up to $32, so I decided to get them. NOW I'm supposed to pay an extra $20 on import collect. 52$ for 16$ worth of stuff. No thanks. And it hasn't even come in so we'll see if it does.

Date of experience: April 13, 2020
Canada
1 review
0 helpful votes
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Great product
April 3, 2020

Ordered a framed 8x8 of my wife's family dog that passed away. Photo quality is amazing, frame is good quality and the price was very good.

Date of experience: April 2, 2020
Canada
1 review
0 helpful votes
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Just Excellent!
March 14, 2020

Great quality, great price, great customer service, super fast delivery,! Use them for myself and for gifts!

Date of experience: March 12, 2020
Canada
1 review
0 helpful votes
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Fast and beautiful
March 14, 2020

5th order. Colours and work is professional. Very reasonable. Customer service is great. Would totally recommend.

Date of experience: March 12, 2020
Canada
1 review
3 helpful votes
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No Customer Service
March 10, 2020

We have been purchasing product for two years, as we sell our photographs on canvas.We have had great customer service in the past and now as we have asked for a refund on a twisted frame. No replies to multiple emails. There are lots of competitors. Avoid this company. They don't care

Date of experience: March 10, 2020
Canada
1 review
3 helpful votes
Follow Courtney A.
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Every order I've made (now over $3000 in the last few months and I would imagine a worthy customer) has had errors in it. Packaging is terrible. I keep emailing them about putting smaller canvases on bigger canvases because it stretches the larger canvas. The last order I actually had them cut the packing in the large canvas and put a small canvas inside. I had dirty fingerprints all over a packaged canvas! The photo wasn't aligned properly on 3 of my 30x40's. They often send one canvas in an order to meet their shipping promise' but then a few days later they'll send the rest of the shipment.

I'm losing faith and I can't trust to give this product to my clients. It's not a reliable source when you are always waiting for replacements.

Time to shop for another supplier. I assume I will get the automated message to contact them. I've contacted them lots...

Date of experience: March 1, 2020
Best C. BestCanvas.ca Rep
over a year old

Thank you for your honest review. We're sorry about your experience and would like to solve your problem. Please tell us your order number.

Canada
1 review
0 helpful votes
Follow Valeri J.
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Great product
February 21, 2020

Fast shipping. Easy to create. When arrived they look great. Very happy and the price is amazing. I would definitely recommend.

Date of experience: February 20, 2020
Canada
1 review
7 helpful votes
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Canadian buyers beware!
January 24, 2020

This website is employing deceptive measures to make it appear that they are based in Canada. They are actually based in Florida and are using UPS for international shipping. This means upon receipt of your package you WILL be unpleasantly surprised with exorbitant "entry preparation charges" and brokerage fees. No effort was done during the order process to warn the consumer about this.

Date of experience: January 23, 2020
Best C. BestCanvas.ca Rep
over a year old

Thank you for your honest review. We're sorry about your experience and would like to solve your problem. Please tell us your order number.

Washington
1 review
0 helpful votes
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Very impress
January 23, 2020

I just got my order from them after the first one was lost, and I should say Im very impress with the quality.

Date of experience: January 22, 2020
Canada
1 review
1 helpful vote
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Complètement satisfaite
January 23, 2020

J'avais des craintes sur la qualité des canevas, problèmes de livraison et services à la clientèle suite aux commentaires lu. Mais finalement je ne pourrais pas être plus contente du résultat. Je ne peux pas arrêté de les regarder. Bravo! Je voudrais les montrer au monde entier, littéralement! Bestcanevas porte bien son nom. Je recommande avec joie cette entreprise. Commandé le 15/01/20, reçu en parfaite état le 22/01/20.

Date of experience: January 22, 2020
Canada
1 review
0 helpful votes
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Canvas
January 22, 2020

Absolutely love my canvases! Awesome quality, fast shipping, beautiful quality! Would definitely be ordering more in the future!

Date of experience: January 21, 2020

From the business

Canvas Prints from BestCanvas Canada. Your Photo on Canvas for Cheap. Ready to ship within 24h!


bestcanvas.ca
Founded in 2010
+218