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Bench DepotReviews 288

3.3
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Bench Depot Reviews Summary

Bench Depot has a rating of 3.3 stars from 288 reviews, indicating that most customers are generally satisfied with their purchases. Bench Depot ranks 8th among Industrial Equipment sites.

quality
1
Elijah S.
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May 2, 2017

Date of experience: May 2, 2017
Benjamin O.
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April 25, 2017

Date of experience: April 25, 2017
Trail T.
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Good Quality and easy to assemble without any instructions or missing hardware!

Date of experience: April 24, 2017
Zac C.
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The product was exactly what we wanted and arrived in a timely manner and in good shape.

The one issue I experience was in payment. Rather than being able to make the purchase with a 30 day net PO, like most places, we were required to mail a check. While doable it was a bit inconvenient and caused delays in the ordering process.

Date of experience: April 24, 2017
PacMag W.
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April 24, 2017

Date of experience: April 24, 2017
Jerry Y.
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Our company has found the bin carts to be well-made and continue to purchase more.

Date of experience: April 24, 2017
Dena Q.
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Anna Abril was my REP and she was a great helper. She answered all of my questions and made me feel like I was taken care of with my large purchase. I do suggest just including some pictures or some sort of instructions for assembly. Overall, my experience was great and I would purchase again.
Thank you again, Anna Abril!

Date of experience: April 20, 2017
AKELA L.
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April 17, 2017

Date of experience: April 17, 2017
Alice P.
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April 16, 2017

Date of experience: April 16, 2017
Bob T.
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I ordered three carts, which shipped as promised, fully assembled. They are well built from quality materials. Great experince

Date of experience: April 13, 2017
Brittany F.
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April 10, 2017

Date of experience: April 10, 2017
Dawn J.
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Nancy (the sales person that took our order) was clueless. She messed up our order 3 times, spelled email addresses incorrectly and was incredibly rude for someone making so many mistakes. We will not be doing business with this company again because of her.

Date of experience: April 10, 2017
Seth Z.
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April 7, 2017

Date of experience: April 7, 2017
Cheryl H.
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April 6, 2017

Date of experience: April 6, 2017
Dave H.
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March 31, 2017

Date of experience: March 31, 2017
mike w.
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We were stumped by the lack of any reference to assembly instructions or parts list in the carton. We are, afterall, engineers and assembly was pretty straight forward. We did eventually prevail.

It was only coincidently that after the assembly was complete that we were at the web site and found complete assembly instructions there.

Could have used a heads up!

Date of experience: March 30, 2017
Eric O.
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Thanks!
March 24, 2017

Thanks! They are working great. We will be ordering more down the road.

Date of experience: March 24, 2017
Linda X.
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Freight Issues, had to contact the freight company to actually get my product to me.

Date of experience: March 24, 2017
BillNW K.
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Excellent chairs
March 24, 2017

Excellent chairs. Arrived on-time, assembled easily.

Date of experience: March 23, 2017
Christopher L.
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March 16, 2017

Date of experience: March 16, 2017