Bench Depot has a rating of 3.3 stars from 288 reviews, indicating that most customers are generally satisfied with their purchases. Bench Depot ranks 8th among Industrial Equipment sites.
Good Quality and easy to assemble without any instructions or missing hardware!
The product was exactly what we wanted and arrived in a timely manner and in good shape.
The one issue I experience was in payment. Rather than being able to make the purchase with a 30 day net PO, like most places, we were required to mail a check. While doable it was a bit inconvenient and caused delays in the ordering process.
Our company has found the bin carts to be well-made and continue to purchase more.
Anna Abril was my REP and she was a great helper. She answered all of my questions and made me feel like I was taken care of with my large purchase. I do suggest just including some pictures or some sort of instructions for assembly. Overall, my experience was great and I would purchase again.
Thank you again, Anna Abril!
I ordered three carts, which shipped as promised, fully assembled. They are well built from quality materials. Great experince
Nancy (the sales person that took our order) was clueless. She messed up our order 3 times, spelled email addresses incorrectly and was incredibly rude for someone making so many mistakes. We will not be doing business with this company again because of her.
We were stumped by the lack of any reference to assembly instructions or parts list in the carton. We are, afterall, engineers and assembly was pretty straight forward. We did eventually prevail.
It was only coincidently that after the assembly was complete that we were at the web site and found complete assembly instructions there.
Could have used a heads up!
Thanks! They are working great. We will be ordering more down the road.
Freight Issues, had to contact the freight company to actually get my product to me.
Excellent chairs. Arrived on-time, assembled easily.