Bench Depot has a rating of 3.3 stars from 288 reviews, indicating that most customers are generally satisfied with their purchases. Bench Depot ranks 8th among Industrial Equipment sites.
Benches are very high quality, easy to put together, and very customizeable. Lead times tend to be quick once the order is placed.
We have purchased benches from Bench Depot for over 8 years and have never had a single issue with a bench. Great Job.
I ordered two ESD chairs for a shorter bench top that we had. When the item shipped, we received a tracking number which is always greatly appreciated. When tracked, I noticed that the chairs were shipping to the wrong address (one digit off). I sent an email to customer service and received a quick reply that said the error had been fixed. The chairs arrived on time, great quality, and comfortable for sitting in for long periods of time. We will be ordering from BenchDepot again.
I am in constant contact with Nancy at Bench Depot. She is awesome to work with and always keeps us informed regarding our orders. She has excellent customer service skills and she is just a pleasure to work with. She is always willing to make everything right if an order is messed up, (with packing and or damage in shipping). We are happy to have her as our Bench Depot representative. She goes above and beyond to ensure we get the information and product we need. Thank you Nancy- We appreciate you!